Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Nov 6, 2024
Complaints 23644
Resolved
14262
Unresolved
9382
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 223

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Jun 24, 2021
Resolved
Report
Copy
Resolved

Levy of penalty and interest

Address: JALGAON MAHARASHTRA

I am having credit card of icici bank having no.4315xxxxxxxx4002
Since last month (May 21) autod3bit option not worked .and bank levied penalty and interest charges in 2 months which arearound 1000 rs.I am a regular customer of bank since last 14 years and never defaulted any payment.I requests to pls help me to resove this issue...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tolsingh
Jun 24, 2021
Resolved
Report
Copy
Resolved

Failed transaction for refund

17/06/2021 तारीख को 708 रुपए का और 21/06/2021 को 830 रुपए का गुजरात एसटी बस की टिकट बुक कर रहे थे ट्रांजैक्शन फैल हो गया और रुपए अकाउंट से कट गए है, कस्टमर केयर से शिकायत दर्ज करवाई थी पर अभी तक...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Diooiufffffdsjk
Jun 24, 2021
Resolved
Report
Copy
Resolved

Send money but not received holder's account

Address: Mahadev mandir ke pass asotra

Sir i did money transfers on 8/6/2021 but still not received in holder's account please sir help me T2106081003554396340248...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Dear Sir,

This is chandan kumar jha, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
It is extremely disheartening...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Snehitsharma
Jun 24, 2021
Resolved
Report
Copy
Resolved

Amazon stan debit of 199 rs

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23 june, 2021 Could you please assist me regarding this....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajith21
Jun 24, 2021
Resolved
Report
Copy
Resolved

Refund Initiatived a Amazon But Not Receive my Money

Iam Buying Mobile Using ICICI Debit Card Sir..Mobile Price is 31990rs. My mobile Facing some issue So I Refund My Mobile. But Recently My ICICI Account is Closed. But Amazon Send Money That Closed ICICI Account. ICICI told Not credit money Amazon told iam send already money..

Amazon Sending Proof That Refrence Number

Refund Reference Number ([protected])

Amazon Clearly Said. Amazon Send Refrence...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aj Vj
Jun 24, 2021
Resolved
Report
Copy
Resolved

Refund Initiative a Amazon But Not Receive Money

Address: ICICI Bank, Mukhasaparur

Iam Buying Mobile Using ICICI Debit Card Sir... Mobile Price is 31990 rs... My mobile Facing charging Problem So I Refund My Mobile... But Recently My ICICI Account is Closed... But Amazon Send The Money That Closed ICICI Account... ICICI told Not credit money Amazon told iam send already money...

Amazon Sending Proof That Refrence Number sir ...

Refund Reference ([protected])

Amazon Clearly...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: [email protected]

Rs1000 was transfered to my a/c no:[protected] on 19
04.2021 vide UPI Ref no.[protected], even after writting several times no action is taken, therefore I request you to kindly look into this matter and get it resolved.
Regards.
Krishan Chopra...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nazib2015
from Kolkata, West Bengal
Jun 23, 2021
Report
Copy

Savings bank cheque book not delivered

Address: ICICI Suri Branch, Dist: Birbhum WestBengal-731101

I have a Savings Bank Account with ICICI Suri Branch (IFSC: ICIC0000528) I had applied online for a Cheque Book on 05/05/2021 which is not delivered till to-day the 23rd June 2021. During enquiry about delivery status of my request, I am told it has been delivered to me on 05/06/2021 by "Meghraj Express" Courier Company, consignment no: AWB[protected]. I am sheer shocked to learn this fact and fear some foul play behind this mischevous...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Udasineetu
Jun 23, 2021
Resolved
Report
Copy
Resolved

ECS charges deducted without my permission

Bank has been deducting money on the name of ECS charges (which I am not aware of, why are being deducted) literally on a daily basis. As soon as I add money into my account, the balance gets zero and it says withdrawal due to ECS charges. I have not activated any such services to pay any of these charges. Kindly look into the matter and get my money refunded and ask the bank to stop this fraud please.

My account no. is -...
Helpful
Found this helpful?
1 Comment
Report
Copy
F
Ferozuddink
Jun 23, 2021
Resolved
Report
Copy
Resolved

Lien amount

I did a Transaction of 1000rs to an Investment application named Shenshi, i got mymoney stuck in shenshi as it was fraud co. Then i received a call from Icici bank customer care regarding the transaction so i narrated the whole story as they told me they will raise a dispute and the dispute was raised i received my money back today but i am not able to withdraw as it shows Lien amount. Please help in this....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tads
Jun 23, 2021
Resolved
Report
Copy
Resolved

Misbehave with clients

Address: state - odisha , dist - balasore , branch - jaleswar

I have two wheeler loan from jalaswer branch, already 7 month gone yet i didn't get my document when i visit at branch for complaint then are not responding and complaint manager ( chandan jana ) will miss behave to me...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilk1580421
Jun 23, 2021
Resolved
Report
Copy
Resolved

Settlement done but my account not blocked

Even after payment of my credit card settlement amount they did not blocked my account and keep continuing the acount as usual so that they can put the extra interest on my card....
Helpful
Found this helpful?
1 Comment
Report
Copy
E
Enjoy Life
Jun 23, 2021
Resolved
Report
Copy
Resolved

Unethical transaction

AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account on 21-Jun-21. Info: VSI*WWW MONEY. The Available Balance is INR Call on 18002662 for...
Helpful
Found this helpful?
Write a comment
Report
Copy
Requested for closure of my ICICI account on 24 March 2021 as I do not use the account anymore and cannot maintain minimum charges.

I do not hold any check or card from ICICI bank.

But no action is taken. I cannot visit ICICI in-person to close the account in this pandemic situation....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
swapnil nair
Jun 23, 2021
Resolved
Report
Copy
Resolved

Blocking of my icici debit card

My debit has been blocked for quite some time without my authorization.Attemps at getting it unblocked by calling customer care and trying to get it unlocked through the imobile pay app itself have all been in vain!!Whenevr i attempt an online payment, i am greeted by the following message"For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravina Sonavane
Jun 22, 2021
Resolved
Report
Copy
Resolved

Amount deduction from my account without any notification

Address: surat

My name is ravina sonavane. My account no is[protected]. Without any notification suddenly Rs.118/- deducted from my account. MNDT_CHARG~AD_IPRULIFE_ONCALL~26mY2021~3 AS A DETAIL. Please refund my amount back....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bhupendra1991
from Noida, Uttar Pradesh
Jun 22, 2021
Report
Copy

Wrong EMI debit by bank

Address: Mumbai

Dear Sir,

Wrong EMI debited by ICICI Bank and I am submit all proof but they cut my EMI. So I am stopping the transaction with bank. And Bank not give me refund and not solved my transaction issue....
Helpful
Found this helpful?
1 Comment
Report
Copy
L
Lal Jagadheesh
Jun 22, 2021
Resolved
Report
Copy
Resolved

Credit Card payment made on due date but service charge levied

Address: 6 th main road dandeeswar nagar

Dear sir,

Ref : 1) Credit card no [protected]
2) Card statement of A/c dt 21.4.16
3 ) Telecon today with your phone banking officer on 17.4.17
4) Mail to To: "customer.[protected]@icicibank.com" Sent: Sat, Apr 22, 2017 at 4:11 PM

On 17.4.17 with ICICI phone banking officer regarding withdrawal of late payment charges, interest charges and corresponding service charges as I have made...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Jallu
Jun 22, 2021
Resolved
Report
Copy
Resolved

Unaware transaction

Hi Team,

Some unknown transaction happened this evening from my icici account.

Dear Customer, transaction of INR 7, 426.02 done on ICICI Bank Account XX901 on 22-Jun-21. Info: MSI*SUPPORTPD. The Available Balance is INR 24, 625.35. Call on 18002662 for dispute or SMS BLOCK 901 to [protected] .

Could you please help me out in this regard and refund my money back?

Regards,
Swetha...
Helpful
Found this helpful?
1 Comment
Report
Copy