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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 194

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I booked an indigo flight from pune to bangalore on 26 august. The departure of the flight was at 10:20pm. I reached the airport check in at 09:40 due to heavy traffic. Inspire of having no check in luggage and the boarding was still going on your staff did not allow me to board the flight and i had to pay an additional cost of rs 4600 for a rescheduled flight. This is just money making business. As i did not have a check in baggage you could...

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Address: Bangalore, Karnataka

Dear sir/madam,
I am sorry to bring kind notice to you that i flew with your airlines, flight 6e-367 on 21st aug 17, vide pnr no. Jjd9nr from bangalore to new delhi. I have flown with your flight, but the kind harassment me and my mother faced would question me to fly with indigo again.
I had one laptop bag along with a bag which i was going to carry as cabin luggage which weighed a little above 7kgs, which i am aware of...

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Address: Kishanganj, Bihar, 855107

Website: complaint

Dear sir/madam
My indigo flight 6e 679 from dehradun to delhi traveling date 25th aug’2017 time 12.40 booked through www.indigo.co.in with 6e student option for my daughter miss aditi rawat. The details of ticket as follows
Booking reference numeric booking id date of booking from to
U5gznr [protected] 01 july 17
05:04:23 (Utc) dehradun delhi

During her check in airport at dehradun, she have...

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My son on his way to care for sick niece/nephew was denied boarding by @indigoairlines on august 23, 2017 at varanasi airport because he didn’t get there 45 minutes before expected time of departure. He wasn’t late but not 45 minutes before expected time of departure. Aircraft was still there. This way they can rebook for next possible flight which is next day with additional fee which is more than 50% of the original ticket price. br...

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Address: Gurgaon, Haryana, 500076

Applied for an job at indigo airlines, on 23/8/2017.
Got an email claiming to be from indigo department that my resume has been selected. And i have to attend an interview at gurgaon but before attending an interview i have to send an security deposit of around 9350. And i cannot attend the interview before sending the amount, after sending amount they will send details it seems and the suspicious thing is i cannot accompany anyone...

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Address: Bangalore, Karnataka, 560029

My father had been denied entry to the flight even though he was at the boarding gate 35 minutes prior to departure. He was made to run across gates unnecessarily although being 65 years old and later denied entering the boarding gate. His fault, he had a power-bank in his check-in baggage.

My father had done a couple of flights, though he is not frequent. On an unfortunate day, he set out to board a flight from bangalore to...

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Address: 160101

Hi team,

We are four family members. One of our family member (My mother) is quadriplegic since three years after spinal cord injury. She is a wheelchair patient and requires 100% assistance from the family members in every activity as she cannot use here limbs on her own.

We will be travelling from delhi to ahmedabad via indigo airlines on 27 aug 2017 @6:25 am and had booked the flight almost a month back....

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Address: Kottayam, Kerala, 686141

Sir,

Myself gireesh ks (Indigo member no. [protected]), booked 2 flights through indigo website on 20 may 17 in armed forces personnel category. I tried for round trip option at first, but in that time it was showing booking 2 tickets in this category is not possible (First time faced such a problem, i had booking same earlier). So i decided to book one after another. Booked my first flight from ahmedabad to cochin (Connecting...

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We had a flight from bengaluru to dehradun (Via connecting flight from delhi)
Unfortunately it got cancelled from delhi to dehradun and there are no alternatives your service could provide to your customer.
Meetings doesn't wait/cancels like your flight.
This is the first time we opted indigo. Believe me worst experience.

A frustrated customer of indigo!...

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Address: Kozhikode, Kerala

I am really sorry to say i am not at all happy with the service you and your crew rendered today. As i was travelling from calicut to doha (Qatar) and just because i had laptop as extra luggage your customer service dept named mr. Vahajuddin, ms shimsi & ms aishwarya harassed me and forcefully they made me pay 4725 inr. I really felt they co-erced me and also mr vahajuddin told other crew members to harass my younger brother who was waiting...

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Address: West Tripura, Tripura, 799001

Very upset with process of recruitment of indigo. Being a fresher without any experience i went to the walk in interview and all i was asked is to intoduce myself.. What kind of interview is that you are conducting on the basis of just introduction how can you decide if someone is suitable to work in stress. The whole process is wrong. Sudeshna maity was the interviewer and all she asked was introduction of me. As a fresher i said what i...

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Address: 500090

I am an regular indigo airlines traveller and this time i have booked flight from hyderabad to ahmedabad for 5 passengers, 4 adults (Two of them are older citizens) and one being 5 year old kid.

The flight number is 6e 883 and the departure time was 21.45pm on 12th august 2017. We have taken the boarding passes at 8.09pm, the airlines team themselves confirmed us the time. However due to a very big queue at the security check...

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Address: Kolkata, West Bengal

I have boarded indigo flight 6e 987 from chennai- kolkata on 14 tht august and occchennaiupying seat no 5d. Two nos article i.E one marble paper gift item from my company m/s indian oil corporation ltd (md) /sr, chennai and one new ambored color drinking water bottle were fallen on the over headbox fallen from my open bag which i could not be traced while alighting from said flight. Requested to hand over my lost articles if it have been...

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Address: Lucknow, Uttar Pradesh, 226010

Customer name sandeep baijal
Pnr j6gcfl
Flt 6e 446
Mumbai to lucknow
Date 13 aug 2017 seat 5c

Lost my pooja small box (With ganeshji embeded on it) from my shirt pocket during my flight from
Mumbai - lucknow departing mumbai 7.10 pm
I was carrying the box in the flight since i had checked it and confirmed but when i just walked in the corridor after leaving the flight i found the...

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I and my wife had a 6:45 a. M departing flight 6e-757 (New delhi to raipur) on the 10th of august 2017. The pnr no. Of both the tickets was “09rqss’ for your reference.
We collected our boarding passes and were in the queue for security check. At 6.17 a. M. I received a call from the airlines staff for boarding the flight and i told them we will be there in 4-5 minutes. We reached gate no. 13-b at 6.20 a. M. And saw that the gates...

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Address: Pune, Maharashtra, 411015

Website: Www.indigoairlines.com

Dear team,

Feedback : today i had horrible experience in indigo flight 6e 496 due to negligence of ticket booking executives... As per rules hand baggage is not allowed more than 7 kg which is fare enough... But when flight landed at pune, and a passenger just sitting behind me... When took out his bag from cabin... It banged on my head in the middle... I was in severe pain and he just safeguarded himself by saying sorry......

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Address: Bidar, Karnataka, 585401

Website: indigo

Pls note i had booked a flight from hyd to delhi, 6E 846, PNR No D919SS for my sister. she reached the airport by 7.00 and was not allowed to check in stating that she was late and they made and forced me to pay 3200 extra for the next flight at 11.50 which was delayed and started after 2.00 pm if a passanger which was delayed by ur staff or any other reason by 2 min u will not give permission, we have to pay and when from ur air line delayed...

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My name is Dr. Chiranjeevi Reddy Bilipelli. I flew on indigo flight 6E 6913, PNR - PJJ79B, from Hyderabad to Goa on 7th of Aug at 9:10 pm, booked through Expedia .I found it as convenient flight for my onward flight to Manchester the following day (8th) early hours of 4am but it turned out to be a total disaster and big mistake.

When I reached the Indigo check in counter in Hyderabad they said my check in baggage was overweight...

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I got very bad experience with indigo airlines. Because of my recent leg surgery, i had booked wheelchair and extra legroom seat (1st row for me and 2nd row for family) by paying additional amount. However, during check-in they gave us different number (14a, b, c) and we noticed it after security clearance. We complained so many times and nobody was ready to help. Finally, they asked us to take refund and take the seat in row: 14 only as...

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Address: North Goa, Goa, 403001

I had a 6:30 am departing flight 6e-194 (Bangalore to goa) on the 8th of august 2017, the web check in was done a day in advance. The booking id for your reference is, nf[protected] and pnr is lhdfrx.

One hour prior to flight departure, a massive vehicular traffic build up developed near the airport area thereby affecting vehicular access to the airport.
Called indigo helpline and reported my situation. The operator...

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