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Last updated Oct 30, 2024
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S
sharanshetty
from Bengaluru, Karnataka
Sep 28, 2017
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prepaid excess baggage cancellation

I had booked excess baggage on my bom - ixe flight and requested indigo to cancel it and they straightaway said no i said take your charges and whatever but they said no. I had enough chats and emails issued to indigo even called their general number but still they wont reply.

They keep on wasting my time and they dont even have a proper medium to be contacted through email

Booking ref pfbd9a...
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Tilak Halder
from Kolkata, West Bengal
Sep 27, 2017
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worst, non, supportive they should not be from hospitality industry. indian gov. should cancel there registration

Address: Kolkata, West Bengal

How come a airline run without any manner or behavior in civilized industry? I suppose to travel from kolkata to guwahati on 26th sept. Our flight time was 6.50 am. When we reach indigo counter at 6. Am, the indigo representative said that counter already close and flight already full. And the so call airport manager also was very roughly behaves, like never worked in professional way. Indian gov should ban this kind of airlines.
My...
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A
Alone Ghosh
from Kolkata, West Bengal
Sep 25, 2017
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allotment of free baggage

Address: Kolkata, West Bengal, 700024

Booking ref-cgrphh
Flight-6e3995
Date-27th september'17
Dep. Time-5:35am
Sir/madam
Big mistake-due to a big mistake of my agent, free baggage in my tickets (4persons) has been not allotted.
Purpose of fly - tour to arunachal pradesh.
Earnest request - please allot our free baggage of 4×15=60kg
Judgement - need a very optimistic out look to solve my problem on an urgent basis.
Looking...
+1 photos
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S
Sonali MM
Sep 25, 2017
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i was not allowed to board my flight which was 20 minutes delayed

Website: www.goindigo.in

Hi team,

I have been coordinating with indigo all along and now they are making me run around in circles. (Booking no[protected]

I was not allowed to board my flight on 11 sept at the mumbai airport. I need a refund for the same as even though the flight was delayed by 20 minutes. I was not allowed to check-in inspite of requesting several times. I had even checked in online and had a valid working visa...
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S
subrata.cal231
Sep 25, 2017
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damage in check in luggage

I traveled in indigo on 23rd september, 2017 with pnr number - eeyguq. I had a check in luggage which they teared off with sharp tool. There were no charger or anything inside the bag other than clothes, and it was not even locked. If they wanted to check they could have opened it properly to search, instead of that they teared by bag. And now when i called to their customer care they are simply telling me if nothing is lost then they can't...
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S
sajikumarns
from Kunnamangalam, Kerala
Sep 25, 2017
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jaipur kozhikode journey on 21 sep 2017-yourself wrongly charging rs.900 for additional weightage

On 21 sept 2017 i have performed journey from jaipur to kozhikode in both flight no. 6e 394/129 (Pnr : mjvwtr) as per the ticket issued by indigo, i am eligible for 10 kg of hand baggage. Despite myself mentioned the same to your official (Mr. Mohammad) and another madam at the counter in jaipur, your company charged me rs.900/- for carrying 3 additional kgs. According to them i was eligible for only 7 kg, whereas it is clearly written in...
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O
omichadha
from Deulgaon Raja, Maharashtra
Sep 22, 2017
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full deduction of my booking amount

Address: Pune, Maharashtra, 411014

I booked for two adults online from pune to lucknow for 27.9.17 through cleartrip trip id [protected] on 9.9.17 by payment of rs.7994/- booking ref. Tyjzjc. Due to severe injury to my lt. Knee on 13th, i was in severe pain. Hence i cancelled my booking as advised by orthopaedic surgeon on 17th. I received a mail from cleartrip on 21st that refund has been processed a refund of rs.0. My booking mail from [protected]@easemytrip.com clearly mentioned...
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N
nikhilrajput06
from Delhi, Delhi
Sep 21, 2017
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not to board on flight

Address: 226022

On 20/09/2017 i had to board the flight from delhi to lucknow at 5.35 am. Confirmation no is[protected] and flight no is indigo 6612. Unfortunately i reported to the check in counter at 5.00 am i had 35 mins time to board the flight but the officers said no. I have called and checked with indigo but they said since you have reported late you were not allowed as the counter closes 45 mins before the departure. At that time i am suffering...
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A
Andychatterjee
from Kolkata, West Bengal
Sep 21, 2017
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poor service in flight 6e 553 from pune to kol dtd 21st sep 2017

The whole flight of 2.5 hours, it seemed there wasn't any air conditioning running. The air vents were opened but there wasn't any respite. It might have to do with the temperature settings within the aircraft, but not sure. The whole plane reeked of foul body odours. The whole journey was pathetic and we were constantly sweating.

After the flight landed in kolkata we only got our registered baggages at belt no 2 at 3.30 am!...
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R
rememberdtitans
Sep 21, 2017
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continuous delay in indigo flight timings

Address: Mumbai City, Maharashtra, 400029
Website: WWW.goindigo.in

My reference number for the flight 6e 154 is[protected]. I had an urgent meeting to attend which if i will not be able to, will suffer losses. I selected indigo airline as they do play messages and quotes that they are number one to be on time. Thus i selected this flight as it was suiting my needs in all aspects. But the flight timing has been revised two times so far and has been delayed first by 15 mins and then by 1:30 hour. And it...
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R
Rajesh Malvi
from Morjim, Goa
Sep 20, 2017
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lost laptop charger during security checkpoint

Address: Pune, Maharashtra, 411051

Dear sir
I had travel from delhi to pune on 18/09/2017 from flight no 6e 671 with my two colleagues.
I had lots my dell laptop charger during security checkpoint at delhi airport between 8.35 to 8.50pm if possible please send me return to pune on following address.
Rajesh malvi
Sai prasad building,
Sai nagar hingane khurd,
Pune
Mo no [protected]...
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2
26septshikh
from Gurgaon, Haryana
Sep 19, 2017
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mentally harassment

Address: New Delhi, Delhi, 110062
Website: www.goindigo.in

Dear sir,

My name is shikha choudhary

I booked a flight from new delhi to mumbai on 22nd august 2017 from WWW.ibibo.com
Flight details: -
(Indigo 6e-993 airlines) : new delhi – mumbai on 10th september 2017
(Indigo 6e-198 airlines) : mumbai – new delhi on 16th september 2017
Ibibo.com booking pnr number is ffk3jn: - (Indigo 6e-993 airlines)
Ibibo.com booking pnr...
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L
Lopa Saha
from Kolkata, West Bengal
Sep 18, 2017
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student concession

Address: Kolkata, West Bengal
Website: Www.goindigo.in

I booked my tickets under student concession for 20 september 2017 and i had the proof of it as a screenshot was taken by mee while booking the ticket and now the ticket appeared under normal ticket not under student concession. I am very sorry to say that i never accepted such pathetic mistakes by indigo. I assure never to take indigo for my journey. Now being a student i have to pay for my baggages. Plz assure that by today my ticket is...
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K
Krishna K Bajoria
from Jaleshwar, Odisha
Sep 18, 2017
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billing without customer name and customer gstin

Address: Cuttack, Odisha, 753002
Website: rediffmailcom

Taxinvoice - wb1171808bb49369 dt. 05.08.2017 sent to me on email on 17.09.2017, after a gap of 42 days!!!, without the customer name and customer gstin.

Details are
(A) customer name : bajoria & co
(B) customer gstin : aaefb9437e1zs
(C) address : ganesh ghat, cuttack 753002, odisha

Pls confirm, revise and send accordingly asap without further delay as the due date of filing gstr 3b...
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S
sam.akh4u
from Bangalore, Karnataka
Sep 17, 2017
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not allowed to board the flight

Address: Bangalore, Karnataka

Hi team,

Hope you i could get a faster resolution from your end.

Details of the issue:
On 29/08/2017 i had to board the flight from bangalore to bhubaneshwar at 3.40pm. Pnr no: j8w2xv. Unfortunately i reported to the check in counter at 3.04 i had 36 mins time to board the flight but the officials said no. I have called and checked with indigo but they said since you have reported late you were not allowed...
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C
[email protected]
from Ahmedabad, Gujarat
Sep 16, 2017
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boarding issue

We was at Ahmadabad airport boarding gate not nad and gone to washroom at the time of boarding just started, on return we was not allowed to board in the flight . No announcement and intimation given to us inspite was was at boarding gate from last 1 hr. Flight no 6E 555 from Ahmadabad to delhi on 16.09.17. The company had charged unjustified amount for next flight....
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J
Jayshree Gedala
from Mumbai, Maharashtra
Sep 15, 2017
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complaint about the delay in flight for 2 hrs 15 min

Address: Mumbai City, Maharashtra
Website: www.indigoairline.com

My husband srinivas gedala, travel by by indigo airline flight from mum-hyd, pnr - afp2xn on 15th sep. The flight departure time was 4:30 pm, but it was delayed by 2hrs 15 mins. The staff at the airport, just inform due to technical issue it was delayed. They serve snacks to the passenger, after boarding. But my husband was not served snacks. I know this may sound very small issue, but it we feel like that we got the free tickets, so we were...
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H
Hari627
Sep 15, 2017
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missed the flight due to travel agency mistake

Address: 133

Hi team,

I have booked my ticket from muscat to kochi from marmul travels muscat. Booking ref - f15myh. While booking my ticket, i have clearly informed the concerned person to book on thursday night, as it is an online booking, i have downloaded on 14 evening only. While checking in they are telling i can't able to go. I was totally struck up. I dint get any support from indigo or marmul travels at my critical situation....
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S
Syed Tanzil
from Bengaluru, Karnataka
Sep 15, 2017
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career relating to job

Address: Bangalore, Karnataka, 57201
Website: [email protected]

Sir someone is misusing your brand name, actually i am insearching of job, i have 14 months experience in hewlett packard enterprise. I was part of accounts payable team. I updated my resume in shine portal. Some consultancy were around 3 or 4 days they are calling back to back. They told me you are appointed to indigo airlines company suddenly i am happy, after that they were asked 2500rupees, but i told him i dint have single penny but...
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S
SShafi1
from Kolkata, West Bengal
Sep 13, 2017
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very rough treatment by staff miss bhoomika hinge staff no: 25826

Address: Nagpur, Maharashtra

Dear sir, i have booked flights for kolkatta from nagpur by flight no 6e 403. I'm regularly travelling and this time when i reach to nagpur terminal one staff as miss bhoomika hinge staff no: 25826 darely misbehaved. 1st she asked me for identity and asked for govt id proof. I showed her id issued from bsnl mizoram. She insisted for another id, so also i showed her adhar card /driving licence and income tax pan card which were at once received...
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