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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Regarding cancellation of flights and then not providing proper solution

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IndiGo reviews & complaints page 190

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Address: Patna, Bihar

My friends flight was booked from patna to bangalore. Web checkin was done. She was present at airport prior 45 mins to depature.in the display your flight status was showing security check. After waiting for 15-20 min i went to check if boarding has started they said that the boarding is closed and flight has moved prior time. Can you please explain if you had started the boarding of passengers why was it not displayed and how can a flight...

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Address: Chittoor, Andhra Pradesh, 517370

It's very unfortunate to complaint against go indigo airlines. I travelled on 19.10.2017 from dehradun to blore. I found two of our suitcases found their locks broken.

Its not right to your part of causing loss to customers. My travelling tickets are 6e 963 sequence no. 098, 6e 963 sequence no. 97 & 6e 273 sequence no019, 6e sequence no. 020...

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Address: 400088

Dear sir/madam
This is to bring it to your notice that i flew on 17.10.2017 from mumbai to bhubaneshwar in no.6e 598 vide booking ref. Bcl5kg.
Me and my friend were denied the baggage allowance for students and had to pay for it. We were told that the booking was not made under the particular reference, when i had received the discount on the ticket price and a call afterwards confirming the privileges.
Our baggage...

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Address: Pune, Maharashtra, 411061

Hi,

I booked a flight indigo from pune to visakhapatnam using yatra and it's a connecting flight from pune to hyd and then to visakhapatnam,

Now i got to pnr when i came to airport i came to airport. They are saying i booked as a light fair booking so i checking bag is not allowed. And they charge me 200 from pune to hyd and again from hyd to visakhapatnam another 200 rupees.

400 rupees is not...

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Address: Kolkata, West Bengal

I had booked in a320 flight from kolkata to delhi on 8/11, departure time 16.45 hrs which was rescheduled to 21 45 hrs, delhi landing time 00.15 on 9/11, not acceptable. Rescheduling has to be between 16 hrs to 18 hrs, not such inconvenient hrs. Indigo airlines should look into customer convenience. As such, i shall travel to noida, a distance of 27 kms which will be risky and expensive at such odd hours, not to mention of great inconvenience...

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Website: www.goindigo.in

We are passengers of flight 6e 961 (Pnr number: d8kdkf) which was scheduled to depart from kolkata (Ccu) at 21:30 and arrive at mumbai (Bom) at 00:15 on 9 september 2017. We had specifically booked this flight as we were boarding a flight back to south africa at 04:30 on 10 october 2017 and were required to be present at the mumbai airport 90 minutes before departure; which would have left us with more than a sufficient amount of time, had...

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We were sent an email suggesting rescheduled flight and if we want to book another flight or cancel at no cost. But when we cancelled it we have got back zero refund. It was not mentioned anywhere that booking through an online portal would give us no refund. This needs to be checked into and atleast half of the amount should be refunded. Or the messages should not be misleading...

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Booked a flight to coimbatore from hyderabad on 14th oct, 2017 at 20.50 by end of july itself. Without any proper intimation they rescheduled the flight 12 hrs prior to actual time.
When reached airport on 14th oct 7p. M without knowing the flight departed in 9.25 a. M itself. I asked for the reason, they said "cancellation of flight might be a reason for rescheduling". Because o[censored]rgency i asked for immediate flight they said flight...

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Address: 560079

Website: www.goindigo.in

Looks like this is now a kind of strategy.
I had a flight from bangalore to delhi on the 11th october at 6:05 am. However, the security check was so crowded that by the time i could finish mine it was 5:40 am and i reached the gate by 5:43 am (Had to sprint).
However, i was not allowed at the gate.. They (Mr raghavendran the then indigo manager) said the gates were closed at 5:40 am.
Well, we were around 8 people who...

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I was travelling with indigoairlines from amritsar to srinagar with my spouse. I want to bring to your kind notice that your manager mr gurmeet at amritsar airport misbehaved with us and particularly with my spouse. As she has lot of medical complications she got sick and get blood pressure shot up to 220. Now we have to get her hospitalized. I request the airport authorities to take necessary action against him or otherwise i might be have...

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I was travelling from lucknow to bangalore and i had a halt of 2.5 hours at new delhi airport on 14th october 2017. When i reached bangalore airport i found that one of my suit case was missing.
My baggage tag number was - 641618
Ct baggage description - bu22hwx.
Passenger name - manoj kumar
I am really upset with this kind of service from indigo airlines and i am facing this issue second time. I have lodged...

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Address: 682301

Pnr e7jgxy. Flight from pune to cochin.
My handbaggage was weighing only 5.5 kg but it was forced to be loaded as checkin baggage. Upon receipt, the bag was in opened condition, seal was broken and my book "theory of cookery" which was safely placed in the bag was missing. Front zip also was in opened condition. Highly dissapointed with baggage handling....

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Address: New Delhi, Delhi

Dear sir /maam
I am travelling through flight no 6e6235 to patna on 14/10/2018
But due to traffic i reach airport by 2:50 pm and i request the ground staff that to plz help me out for fast service but despite this they first send me to boarding counter there they tell me go to the 6d where the lady despite of listening my request she use to busy on facebook other non sence work and after 5 min she tell me go with the baggage...

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Address: New Delhi, Delhi

Website: ibibo

I am chirag vijayvargia from udaipur rajasthan. I had flight on 8 october from new dehli to bishkek kyrgyzstan via dubai. I booked ticket online. Pnr number is ny6jgc... Whe n i was go for boarding tht time they told me u need visa for dubai stay... But when i booked tickt tht time no tell me about visa problem... Many times i went dubai via coonecting flights tht time no need visa... Issue is that if indigo need visa connecting flight why...

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Address: Gurgaon, Haryana

I had booked the flight tickets on 06aug'2017 by contacting group desk of indigo airlines for 12oct'2017 travel date for 16 people with the amount of inr 20544. Under the sixteen people, one person name (Sunita) my mother was not well and she was suffering from lever disease. I had sent request to change the travel date from 12oct to 16nov by waiving off the change fee and forwarded the medical documents as well. But they denied the same...

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Address: New Delhi, Delhi

Sir/ madam, i have booked a ticket holding pnr o5qhhl from pune to delhi on 14.10.2017 since december 2016. Now i want to do web check in the flight, but on going through the company website, it is seen that no seat is available for. To select a seat either i have to pay rs. 300/- or to go to airport counter.
As i have already paid the money to the airline then why the web check in facility is not available for me. I also called the...

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Website: Www.goindigo.in

I bai qun fang take indigo 6e252 on 10 oct 17 pnr cgji5x and on arrival kolkata found one luggage bag complete damage pir was raised with indigo ground staff and bank account details given for reimbursement but till now no steps taken from indigo airlines unit, not even acknowledged the complaints.
Thanks
[protected].
[protected]@yahoo.co.in....

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Address: New Delhi, Delhi, 11078

I, gopal ravindranath, travelled from trivandrum to delhi on 9/10/17 vide indigo flight no 6e 5062. This booking was rescheduled instead of my booking in flight no. 6e 359 on 9/10/17, wherin i had booked a veg meal and insurance policy (Insurance no. [protected]). These two services were not incorporated in my rescheduled booking.

Kindly reimburse the amount paid for these two services to indigo company which i have not...

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I was travelling from delhi last evening where my bag which i gave for check in luggage has around 1000 rupees, when i returned back to ahmedabad and collected my luggage and returned home i noticed that the wallet inside my bag was open with no money inside, not a single penny was left and my open wallet indicated that someone took out the money from my bag. I want to lodge a complaint againt indigo as it should be the airlines reponsiblity...

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Address: Bangalore, Karnataka, 560100

My flight was from bangalore to lucknow via new delhi (6e 485, 6e 6612).

The cabin pressure was not balanced. While landing i felt too much air pressure. There was a severe pain in my ear. When i came out of airplane i was not able to hear properly.

After 2 days i had to return to bangalore with indigo only. I was so scared that i cancelled the flight and booked a new flight in jet airways.

I returned...

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