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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 195

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Hi, i had a flight on the 7th of august 2017 from hyderabad to pune and as confirmed by your executive my flight was at 2:30pm. When i arrived at the airport i was told that my flight was for 2:30am and that i had missed my flight.
It was very important for me to make it to pune for my meetings but your staff at indigo didn't seem interested to help me.
They kept asking me to call the contact centre. And the contact center...

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Hi,
I travelled by indigo airlines on 1st august, 2017 from bagdogra to pune. I had to change flights at kolkata. The flights i boarded are 6e-6132 and 6e-794. Upon checking in the baggage at bagdogra i was informed that i will receive by luggage at pune airport and "was told not to worry" about it when
I questioned if it would be safe.

Rest assured, i boarded the flight and the journey was hassle free; the...

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Hello,

My pnr is 17kcqi.
I have book the return ticket from kolkata to hyderabad.
Flight 6e373 is too much delayed on 8th august at kolkata airport.

For the delay of 6e 373 i have canceled the boarding at kolkata airport.
Please cancel the both way tickets and refund full amount.

I have already talk with customer care of indigo.
But they have not agree to give full...

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Address: 26020

Hi,
Indigo team,
This is to informed you that my ticket not yet confirmed by indigo where the airline already charged me 13000 rupees.
See the below details for your reference.

Jhdf[protected]-billdkindigo airline [protected] 06 aug 2017 13, 654.00
• passenger1
Mr shoaib ahmad khan
Boarding gate closes 25/45 minutes prior to the scheduled time of departure for domestic/international...

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Below are my details travelling today from ranchi to mumbai. I really had my wrost ever experience with indigo.
. I was to open my luggage and move my 1.8 kg of stuff else i have to pay. This really mess my packing. The name of employee was kanmaya or so thing similar to that.
2. However what irritate. Me most i just miss geetha taking the luggage of party of four 3 kid one adult with one bag almost 23 kg and some of were there...

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Address: 560012

Website: www.goindigo.in

I am going with the complaint of mental torture by indigo staff. On 7.08.17 in morning my flight from bangalore to indore was at 5.20 am, i was at airport by 4.15 am. The staff did not allowed me to go to boarding counter but diverted to this touch screen check - in system. Yes, first encounter with this stupid and dumb slow staff member, there was some printing issue which wasted my 10 min. Suddenly a person came shouting and running randomly...

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Address: New Delhi, Delhi, 411001

Website: goindigo.in

Hi,

My name is dnyanesh pardhi, pnr no. Te2wrg, i have booked return flight from pune to nagpur for 15th august onward and 17th return. I have booked these tickets on 26th july, 2017; before booking these tickets on 26 i have been checking the flight prices for the date 15th august, on 24th, 25th july, the rate showing was more than inr 8000/- and for the date 17th august it was showing cheaper so i booked for 17th august.br...

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Dear sir,

I would request you to take note of the below-provided trail mail to gain an understanding of the issue that i would like to get addressed.

(Please find attached the ticket with booking reference : y53gqr and dob - 25/01/2017)

The ticket in question had been cancelled and thus a credit of an amount equal to rs.1444 was due. The bank has cited its inability to process it as it is beyond...

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I travelled from hyd to mumbai on 4th aug via indigo airline, on arrival while collecting my bag from baggage counter at mumbai airport i found handle of my bag is broken due to improper handling by indigo ground staff..
I reported it immediately at indigo baggage counter and they took photo of damaged bag and confirmed that its totally damaged during transfer and they will raise it internally to their resp department but they simply...

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Address: Varanasi, Uttar Pradesh, 211008

On 4th august i had a flight 6e-6913 from varanasi to hyderabad at 6:50 pm. I reached at 6:15pm and requested them a lot to allow me to catch the flight which was standing at the runway. Though the indigo airlines says that the check-in closes 30 minutes before departure but they did not allow me. I only had hand baggage but still the staff was rude to not allow me. Instead i checked later the flight took off before scheduled time around...

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Address: 360024

On 26 July 2017 i have taken a flight from Ahmadabad to Kochi Departure at 9.20 Am in IndiGo Flight. and My PNR is WIJ28U. as per the scheduled IndiGo has committed to arrive me on cochi at 13.20,
but without any prior intimation the IndiGo hostesses shifted me to the Mumbai airport and told to contact with the IndiGo Staff, We were not aware of anything is happening, anyhow we reached to the IndiGo counter in the Mumbai airport,...

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Address: Hyderabad, Andhra Pradesh

Website: [email protected]

Sir: i am applay the job is indigo airlines
Ground staff maintenance in (Shine.com) this is fake job so i am befour then sending the money ₹rs :9200,

The account details is
Dhirendra kumar - ifsc - sbin0003202 sbi a/c [protected],

He phone numbers is :[protected],
[protected].
Mail id
[protected]@india.com

Sir please take action and recovery my...

+6 photos

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Address: Kanpur, Uttar Pradesh, 208011

For lucknow to bombay flight on 27 july 2017, flight no. 6e 685, i accept that me and 10 other passengers reached at airport late which was due to heavy jam on the kanpur - lko highway, however when we reached airport, the indigo staff issued the boarding pass to me and 2 more passengers and we immediately rushed to the boarding gate, but there was no communication between the issuing authority and the man standing at the final gate due to...

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Sir
Yesterday i was travelling from bangalore to srinagar with pnr cb16ym by flights 6e 367 and 6e 203 as i reached srinagar i checked my baggage and found my wallet empty which was filled with six thousand rupees cash i don't had money to move from airport to hotel as i came here as a tourist. I kindly request you please take action about this within 24 hrs otherwise after 24 hrs i'm tweet same thing...

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Address: Pune, Maharashtra, 411045

Website: www.goindigo.in

Indigo flight:6e-202, pnq-nag, dtd.31st july 2017, pnr no. Z5g8 re, rajeev rajkondawar
I came for check in at 5.24pm, flight time was 6pm. I got delayed in traffic jam in pune at 2 places. After my arrival near check in the ticketing staff (Male) shown me the rule that check in closed 45 min before flight time. He pretended to talk to senior to allow me if possible. At the same time i met 2 passengers they said they have faced same...

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I arrived at the boarding 3 mins late than the stipulated 25 mins window (I. E. 28 mins). I'd simultaneously (That very moment) received a call from an indigo rep asking me where i was. Shockingly, the lady at the boarding gate said that the gates are closed and i have to book another flight. As the other rep was already on call with me i told her to speak to her. But the lady the gate counter refused to the person on phone and i was compelled...

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Address: Pune, Maharashtra, 411045

Website: www.goindigo.in

Indigo flight no.6e-202, pnq-nag dtd:31st july. I came for check in at 5.24 pm flight time was 6pm. I got late due to traffic jam at pune university chowk & near yerawada. First the indigo person pretend to talk to senior to allow me for check in if possible at the same time i met 2 passenger had similar issue from nagpur morning flight & they said now they are catching evening flight. He checked in in front of my eyes these 2 passengers...

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My name is harsh srivastava. This is in regards to my flight travel on 28th july from bangalore to lucknow via scheduled flight 6e 163 (Pnr - cis39b), which was the worst experience i ever had in my any travel.

The flight was cancelled and was only notified 45 min prior to the scheduled departure while i was already at the airport and had waited for more than 3 hours due to the rules defined by the flight.

Now...

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Address: Chennai, Tamil Nadu, 600093

Dear indigo team,

I have travelled in your carrier multiple times in the past but i never faced a humiliation as such in my last trip. I booked a ticket in idigo through cleartrip on 28th in 6e-907 from chennai to delhi. While there was a scan check delay and security delay i was late to counter by 5 mins. I rwas refused to onboard citing delay. But still i has 15 minutes of time to clear my security and reach to flight gate....

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Address: 382021

I had booked one flight from bangalore to ahmedabad through yatra.com. For travel on 30.07.2017 for my wife sangita jalota. Flight is changed and details are advised to me which was not suitable to me. I was forced to accept it or take full refund. My complaints are as under-:
A. Indigo airlines has changed the flight for its commercial interest and offered / compelled me to take flight which was not convenient to me or take refund...

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