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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Gurgaon, Haryana, 122002

Website: www.goindigo.in

Hi,
Back ground:
I am a frequent traveler of indigo, i traveled both domestic & international with indigo, i was the proud customer of indigo since this happened to me.
I had a indigo ticket to travel on 5th june'17 from bengaluru to lucknow via delhi. (Pnr a52thl). Flight no. 6e 978, departure @ 02:40pm. 5th june.

Case - i had taken preprinted boarding pass & have got inside airport @ 01:20pm, after having...

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Address: Patna, Bihar

Website: Indigo

My name is rajiv lochan urmilesh. I am writing this mail to file a complain that indigo is not refunding the money

A month ago, i have booked two tickets of flight from patna to chennai whose pnr no.-a8fy5p. But due to some confusion of dates, i have cancelled it within 1hours. The airport authorities has told that amount of flight ticket would be refunded within 15days. But after 1 month also money has not been refunded.br...

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Address: 560040

M/s indigo offers rs 4200 for baggage worth rs 1, 10, 000 for mistake committed by airline staff. Says it is company policy!

Reference pnr no. : wccehj on delhi to bangalore flight on 5th may 2017

Thanks for communicating to me though after a long delay.
• i understand that you may have some fixed norms to deal with lost baggage cases, i am unable to accept the compensation given to us for the following...

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Address: 141010

Website: indigo airlines

Dear sir
We have taken three tickets of indigo flight on date 03/06/2017 flight no-indigo: flight 6e 694 time 1720 when we go for boarding pass that time due to bad guidelines by personal my wife and my two daughters has been miss there fight.
After that she go for complaining about all
Every thing but they neglecting to laugh a complaint abt it. So please sir do the needful and please take action against them who did...

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Address: 600064

I had a flight today from hyderabad to chennai 188 Indigo, vide PNR no. s7m46v, i reached the airport by 5.45 and standing in a long queue till my turn came it was 6:10 and baggage drop was denied for me was not allowed to check in stating that i was late and they made and forced me to pay 8500 extra for the next flight.

Your ground staff was very rude; they harassed me and made me to run from pillar to post, am a single lady...

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Respected madam/sir i tried several time from your customer care number regarding changing of surname but still negative response from your officials hence again i want to state that in the ticket for indigo airlines 6e-6204 travel date 12th june 12.25 hrs, passenger 1# sunanda padhy, 2# anvesh padhy, 3# suchitra padhy, i want to change the surname of the 2nd passenger as anvesh panda (Son of sunanda padhy, father name anil panda) instead...

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Address: Mumbai City, Maharashtra, 400012

Website: my ticket coming bck from goa

Missed my fliggt in 23/4 was standing in line 1and half hour beforr time some people entered in between but the lady chking bagage dint interefere i was standing there half an hour before time stil thy said counter close complained manger useless yst again whn cmng from gia flight got delayed frim ur side what action will u take hv decided never again wil travel by indigo even telll my freinds and family not to travel bec full fraud happens...

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Address: 500050

Website: Customer complaints.in

Hello,

I am deepthi, frequent traveller in indigo. I would always choose indigo as it is one of the best airline for domestic flights. But unfortunately this time prior 20 min before departure the lady did not allow me to board at flight saying am late. Please check
Flight number 6e-188
Date:30th may 2017
Booking id:nf[protected]
Hyd - chennai

I was surprised to know this kind...

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Address: 500043

Website: [email protected]

Sir,
Me and my wife have lost the boarding pass which were given before performing the journey. The details of the dates, pnr no., flight no., booking reference are as follows:-
1) booking reference :-g6yzhy,
2) numeric booking id:[protected]
3) flight no.:-6e405 & 6e779 dates are 11apr 17 & 14 apr 17 respectively. Sir/madam please do the needful as i need boarding pass for ltc claim....

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Address: 600017

Website: www.goindigo.in

Sir,

I am Manivannan from Chennai. I made a ticket booking on Indigo from Chennai to Madurai through their mobile opp by 20:22:17 on 30/05/17
Once I made the payment the money left my credit card and got a mail from their gateway cc avenue saying that the order is confirmed and payment is successful. But I have not received any ticket. I call Indigo and about 1 hours they hold me in the phone and finally a lady called...

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Address: 226024

I have lost me boarding pass. I need it urgently for official purpose. Flight details given below.

Flight no - 6e-685 (From lucknow to mumbai)
Journey date - 2nd may 2017
Booking date 28th april 2017
Booking id - bg183h

Please send it to the following e-mail id - [protected]@gmail.com or i can collect it myself because my another indigo flight from mumbai to lucknow on 2nd june.
Kindle...

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Address: 560040

I along with my wife boarded Indiigo Flight 6E 273 from Delhi to Bangalore on 5th May 2017 (PNR: WCCEHJ),
At Bangalore Airport when I could not locate my suitcase, I approached Indigo airport authorities who showed me a suitcase resembling my suitcase with Baggage tag bearing my name and PNR Number. It was past midnight (around 0100 hours on 6th May), I was sleepy, I took the luggage and went home. After a brief sleep of few hours...

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Address: Dehradun, Uttarakhand

I want to complaint about staff as i reciebed a call from the staff as i said i will reach by 10 minutes they didnt wait and not allow to attend the flight and shifted our flight to next day even flightwas delayed by 30 minutes. Even after requesting they were talking ruidly to us. Shame on indigo staff as in a small airport like jolly grant they were unable to help with a small kids...

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Address: New Delhi, Delhi, 110003

Website: Indigoairlines

I, the undersigned, pnr c76m8f, flight no. 6e-219 was scheduled to fly from delhi to kolkata on 28/05/17 was refused to board for reasons only known to indigo. You may want to note that i reached airport 75 mins before the closure of check in counter but was refused a boarding pass and when asked why, i was informed that i need to be at some specific counter. Interestingly this happened while all other fellow passengers behind and in front...

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Address: Gurgaon, Haryana

Website: www.consumercomplaints.in

I am sudeshna roy. I was travelling alone with my child in 6e425 from kolkatta to mumbai. There was a battery in my bag by mistake.. The indigo ground staff took 30 min to check one small bag. As a result the check in was denied to me and the flight was missed. There was no manager of indigo to whom i can talk about the matter at the kolkatta airport. The assistent manager a lady was present there but she was not bothered to look at the problem....

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Address: Gurgaon, Haryana

I have sent the mail below on 20/05/2017 but not getting any positive
Response till now.
Kindly look into the matter

I booked 3 tickets for my wife & kids on 8th march for 20th may 2017 from del to vtz (Pnr : jebuha). Web check-in done on 19th may. They reached the airport around 4:10 am. After luggage & security check at 4:19 am. They reached the gate no.6b at 5:00 am. After waiting in front of the gate...

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Address: Gandhinagar, Gujarat, 382424

Website: indigo

M/s Indigo Airlines

I had travelled via Indigo flight 6E-673 on 23 May, 2017 from Pune to Ahmedabad at 23.45. The passengers being Dhenu D Sheth and Roopa D Sheth and PNR was L6WCFY. We had given 2 suitcases in check-in baggage, one was sky-blue VIP suitcase and other was purple American Tourister suitcase.

The purple American Tourister suitcase has been damaged bearing SEQ-0012 and barcode no [protected]. Out...

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Address: New Delhi, Delhi, 110001

Website: [email protected], www.goindigo.in

Dear team indigo

I took my flight from amd to goi on 22nd may 2017 23:05hrs. When arrival at goa observed my vip trolley baggage handle damaged which was marked with fragile tag on it. I spoke to one of the night executive lady staff ms. Naik for the above assistance at goa airport. She first refused mentioning that goa indigo service did not damage it and blamed amd indigo service for not mentioning details on baggage tag...

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Address: New Delhi, Delhi, 110001

Website: www.goindigo.in

Missed Flight from Patna:
I had flight at 5:50 PM departure on 22ndMay, and reached airport at 5:25PM, have requested Indigo manager Patna to consider my request but as per Indigo Policy Gates are CLOSED and can’t do anything. Since I had to reach Bangalore so I request for any alternatives where indigo staff advised me to use re accommodation, I agreed and asked her to proceed, in result they were giving me flights which costing...

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Address: Kolkata, West Bengal, 700015

I was trying to book a ticket from kolkata to Raipur on 23/05/2017.my bank account got debited however the ticket wasn't booked.later the ticket for the required flight wasn't available. The refund of the incomplete booking was not received. I had called the customercare and expressed my requirement and explained the issue. They had promised that I would receive a call 2 hours later and be apprised of the latest status. I had received no...

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