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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 278

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Address: Vadodara, Gujarat

I have booked a Ticket through Indigo Airlines from Vadodara to Delhi (10th Nov'2010) for my parents through my Credit Card. Booking reference no. is P9BYDB. At Airport, I showed the Ticket and Credit Card to the Ground staff and they confirmed that the booking is fine and we can proceed. My parents went inside the Airport and later, the staff denied them for issuing the Boarding Pass and started demanding the Credit Card. It took me...

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Hi,

I had a booking in indigo flight from from mumbai to bangalore for the date 8th november with the below details.
Flt # Date From To Depart Arrive Seat #
6E415 08Nov10 Mumbai (BOM) Bangalore (BLR) 21:00 22:40

But due to jetlight flight coming from nagpur to Mumbai got delayed (GCXMPY) for 1.40 hr due to which I reched to checkin...

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Address: Bangalore, Karnataka

Hi,

This is regarding complaint against Indigo way of treating customers.
Incident is on 29th Oct, flight no 6E155 ( Bangalore- Delhi) Evening 5:00PM departure.

I had reached Bangalore Airport indigo counter at 4:30( I know this is bit late), but as I am travelling by Indigo from last 2 years continuously almost every 2 months time and very much aware of boarding time and everything.
But this time...

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Address: Bangalore, Karnataka

HI,
I travelleved on Indigo airlines on 24th Oct with PNR NO;R6HWDB.I was travelling with my spouse Chandrani Roy.The baggage allowance was allowed as 20kg per passenger but I was forced to pay for 11kgs extra.I was late for the check in so I made the payemnt to avoid missing the flight or else I would have missed my business meet.When I reached Bangalore I weighed my baggage which were 36kg450 gms in total.It was really surprising...

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Address: Ahmedabad, Gujarat

Dear Madam / Sir,

This has reference to :

1. PNR No. P85NCH related to travel of Mr. Rahul Maheshwari from Ahmedabad to Mumbai by Indigo Flight 6E 214 dated Wed. Oct. 20, 2010 departure 9:55 AM arrival Mumbai 11:00 AM,

2. PNR No. Q813DI related to travel of Mr. Ashok Kumar Agarwal / Ms. Hanna Urban / Mr. Vera Linkevich from Ahmedabad to Mumbai by Indigo Flight 6E 214 dated Wed. Oct. 20,...

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Address: West Bengal

POOR INDIGO...!
My flight to Mumbai was on the 23/10/2010 at 11.20am (INDIGO 6E324). I was travelling via airlines for the first time in my life. It was a very important official conference that I was looking forward on the very same day. However I arrived at the Airport at Indigo ticket counter to take a print out of my ticket at Netaji Subhash Chandra Airport KOLKATA at aroung 9.30am.
I inquired the lady at the helpdesk as...

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Address: South 24 Parganas, West Bengal

Hi,

I had a Indigo flight out from Kolkata to Delhi at 7:05 in the morning. I reached the counter 40 minutes prior to departure, understandably the lady at the counter told me that I could not check in anymore.
She mentioned that the check in closes 45 minutes prior to departure, and I have received a message about this, which incidentally I have not received.

After this she told me that I can take the...

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Address: Central Delhi, Delhi

I arrive at the ckeck in counter 35 minutes before departure time. But I arrived 10 minutes late according to 45 minute prior departure check-in policy. Indigo Airline refused to refund nor to change the ticket. I had to buy a new ticket and flew. I requested refund. But the customer service said that according to Indigo Airline company policy, my ticket was forfeited. Indigo Airline did nothing to take money from me other than quoting...

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Address: Howrah, West Bengal

I arrived at Kolkata Airport at 5.20 am., 35 mins. before departure of INDIGO 6E-320 (i.e. 5.55 am.) today morning on 17.10.10. And the 10 mins late was due to some illness. But the Asst. Manger at Dumdum Airport was NOT ready to listen to anything and he didn't allow me to take the boarding pass. I missed my connected flight also from Mumbai by Air-India - though they were very co-operative regarding this in all possible way. I have...

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Address: Erode, Tamil Nadu

dear sir/madam,
i booked a indigo ticket from banglore to delhi from flight no. indigo 6E-275 dated 17 oct 2010. in ticket flight depart timing printed 10:50:00.
when i reached airport for bording pass at 8:30 the counter person answered me that your flight depart time was 06:00 o'clock.
i requested them that i m with family and i have very urgent work and total sechdule...

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Address: Pune, Maharashtra

Indigo airlines call center wrongly conveyed that Armed forces booking is valid for their families also. Its not valid if the army person is not travelling along with you. for this reasong they denied me the boarding.
when i aksed for option they said u can cancel your ticket with rs 750/- as cancellation charge. i asked them to cancel. they told me that we have cancelled your ticket and remaining amt is reverted to your mastercard....

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Address: West Bengal

Please have a look on the incident/Accident that has been experienced by me while travelling with INDIGO with whom I am travelling from past four year .

FLIGHT NO-6E-136 from Kolkata to Pune dated of jouney-29/09/2010 date departure time-11:10 BOOKING Reference-A872DG

1) I along with my family (Including one infant) reached at boarding counter at 10:30 I have shown my ID proof and submitted the ticket, lady...

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Address: Bangalore, Karnataka

I am really disappointed with the current senerio that I have faced with your company. I had booked a ticket for my sister in the month of June 10' and because of RESCHEDULING OF THE FLIGHT I had to cancel the ticket SPENDING 1500 RS. ON CANCELLATION which was also a non great experience with you people and now when I want to use the BALANCE AMOUNT on my ticket which I had cancelled, your executives are telling it's blocked by the...

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Address: West Bengal

Dear Sir/Madam
As a passenger of your Kolkata to Agartala Flt. No.6E279 on 20.09.2010 I was refused to be accepted as passenger by your personnel on duty at the reporting counter. After reaching airport at the last moment myself reported at the security check counter got my baggage checked through X-BIS at around 08:05/07 AM, then proceeded to the reporting counter for reporting at around 08:10 AM. Before putting my baggage for security...

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Address: Thrissur, Kerala

Dear sir,

Myself is ankit sharma working in Indian Navy(Naval Base Kochi).
On date 12 sep 2010, me and my colleague Deepak Kumar had travelled through indigo airlines from kochi (kochi-mumbai-delhi). We were carrying 2 big baggages and 1 carry bag and 1 guitar with us...
We had given our 2 big baggages to baggage transfer service and carrying guitar and carry bag with us....
On final personal item checking,...

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Address: Bangalore, Karnataka

We had a booking from Bangalore to Kolkata on 9th September at 11:55 hours with PNR number S7W1BA and a connecting flight from Kolkata to Guwahati same day at 16:30 hours with PNR number M7KHLC. My father had died that day in the morning so we had to reach Guwahati by evening.

We reached the Bangalore airport at 11:30 hours and Customer Service Manager Mr.Manish told us we can't board the flight from Bangalore as we were...

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Address: Mumbai City, Maharashtra

I am a serving defence personnel, my wife booked a return ticket from mumbai to delhi on Indigo airline PNR -W6P1DG and availed the defence personnel discount on her ticket, while her journey from mumbai to delhi was uneventful, her return journey was planned on 30 Aug, she reported to collect the boarding pass at 1500 hrs and despite her possesion of a valid dependent card issued by defence authorities she was refused boarding pass by the...

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Address: Vadodara, Gujarat

Ramprasad Chari to IndiGo
show details Aug 9 (1 day ago)

Customer Relations Officer,
Kindly refer your below mail and provided voucher details for future booking by Indigo by 31st August.Kindly note that I went for a booking to Vadodara airport for Indigo flight from Bangalore to vadodara for 7th November for 2 adults by 6.10 am flight.I opted to encash my voucher of Rs 1000/=for overall fare adjustment...

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Address: Ahmedabad, Gujarat

Dear sir/madam

i booked ticket threw call center ... person who booked my ticket his name is Sumit ...

my PNR NO is - P5SPCH ... and i paid threw credit card with is belongs to me

that guy said he is going to send me ticket on my mail id ...

that ticket i didn't receive .. so i called on call center no and i spoke with person called - Pravin on 26th june

then...

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Address: Mumbai City, Maharashtra

I booked ticket of the cited airlines in April 2010 and the details in this regard are as under:

Ticket number D416CF
Sector Mumbai to Chennai
Date of journey May 17, 2010
Flight 6E 191
Passengers Four
Base fare
Other charges & taxes & fees
Total ticket cost Rs. 2,004
Rs. 10,416
Rs. 12,420

Some time towards the beginning of May 2010, I decided...

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