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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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Regarding cancellation of flights and then not providing proper solution

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IndiGo reviews & complaints page 274

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Address: Hyderabad, Andhra Pradesh

Airline: Indigo 6E-313
Departure: Hyderabad at 15.35 Arrival: Cochin at 17.05.Total fare -2 passengers is Rs.17,000.

On the 18th Jan 12, my in laws(both senior citizens) had to travel to Cochin from Hyderabad due to death in the family(Father in law's mother). We booked flight tickets the moment we were aware of the demise around 1PM - 1:15 PM IST from make my trip website. The earliest flight was at 3:35 PM IST...

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Address: Karnataka

Dear Sir,
I had booked a ticket by INDIGO 6E-435 from bangalore to Indore on 16th January 2012. The flight was scheduled for departure at 6 20 am. I reached the airport at 4am and was in que for obtaining a boarding pass. At the counter they made me wait for more than 25 minutes to accommodate some other passengers for some other flight. These passengers collected their boarding passes without following the que.
...

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Address: Kanpur Dehat, Uttar Pradesh

i am travel by indigo on 14 jan 12 and i have two baggage. my one bag's items are missing and also bag from back side was found open. then i go to custmer service and she cunsult me to go through this site
flight no. 6E 436, CLASS - V, Seat n0 - 28E
Name - devesh kumar
mob - [protected]
please do the needful....

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Address: Chennai, Tamil Nadu

Dear sir,

I have book ticket in indigo airlines for flight no 6E302 dated 18 january 2012 for chennai to hyderabad.the flight timing were 3:55 departure and arrival by 4:55, we were not intemated for flight delay.we have chat with Mr.jagpreeti at airport for reason of delay.they told that flight is delay due to fog and we can't control over fog.if you want to fly then you can fly other wise can cancel the ticket.my whole...

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Address: Chennai, Tamil Nadu

Flight no: 6E302
Date : 18 jan 2012
Journey : chennai to hyderabad
Time : 3:55 to 4:55 and delay to 7:00 not confirmed

No intemation for delay in flight,reason told by Mr.pranjeet(manager) is fog in delhi which we can't control,so if you wish to travel then check in or can cancel the ticket.I have asked for apolize letter from airlines.if intemate in morning than I could have taken ticket for 1 pm...

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Address: Jammu, Jammu and Kashmir

I try to book a travel in INDIGO but my booking is cancelled and my money 3863/- was debited from my accound.
i am using my visa debit card of indian overseas bank for this booking
travel date: 24 march 2012
Departs :10.40 am
arrives :03.30pm
Flight : 6E 176
atm no:[protected]
My cash is debited to intreglob .
So please consider this complaint and refund my money or...

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I travelled from Mumbai to Dubai on 12Jan 2012,flight no. 6E61.After reaching to airport I found my trolley bag broken.Handle was torn and totally damage.The bag was just purchased new from Dubai.I was kept big mirror inside,I was in a hurry and cannot complanit to your ground staff at Dubai airport.
When I reached to my home I found mirror also broken.Kindly give the value to passengers baggage so this should never be happen again.br...

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Address: Raipur, Chhattisgarh

I am here to bring a kind notice that I booked an ONLINE AIR TICKET OF INDIGO AIRLINES AT "YATRA.COM" which I booked on 5 JANUARY '2012 & the departure is on 19 MAY '2012 at 09:15. I am very disappointed that I had made the payment but MY TICKET IS UNCONFIRMED and I am not able to cancel the flight & take a print out.

KINDLY DO SOMETHING AND MAKE A CO-OPERATIVE...

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Address: Haryana

Hi,

Regarding the PNR no CGGZLS, I canceled the ticket on 22nd Dec and i was told that within 7 working days the amount will be credited to my credit card.

After 10 days when i called customer care they told me that due to some back-end problem the transaction was not done and again it will take 7 working days.

When i asked to talk to the manager The customer care representative kept the call...

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Address: Hyderabad, Andhra Pradesh

I had a booking for the 7.35 pm Indigo flight from Hyderabad to Bangalore on the 24th of Dec 2011. The PNR number is YLE6DX. I was to take the flight with my 22 month old daughter. At 6 pm on the day of the flight (less than two hrs from the time of departure), I got a call from Indigo notifying me that the flight had been rescheduled for 8 pm. Knowing that flight delays can have a chain effect resulting in more delays and given that I had...

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Address: Hyderabad, Andhra Pradesh

Hi,

My wife (Dr Priya P Nayak) had booked a ticket on Indigo for Hyd to Blore on the 24th of Dec. The PNR number is YLE6DX. She was to take the flight with our 22 month old. The flight was scheduled for 7.35 pm. At about 6 pm (less than 2 hours from the time of departure), she got a call from Indigo mentioning that the flight had been delayed by half an hour. Knowing that flight delays can have a percolation effect and the...

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Address: New Delhi, Delhi

i was travelling fromdelhi toimphalon15/12/2011....wit PNR-KL58EQ...,by INDIGO wheni rreach imphal having a suitecase na guiter as my lugage.i found dat my guiter which was btoken n useless....i spoke tothe conecrnd departrment ofindigo over there in imphalbut wasnotheard n they acted manner less..they informme i should ensure my luhahe by paaaaaaying 500 which was never mention at the repcrting time.they told me nothing wilhappen to any...

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on 26 nov, my boarding wz from kolkata to ahmedabad by indigo. by mistake i carried a 500ml of baby oil(sealed new pack) in my cabin baggage. security didn't allow me 2 carry it & i didn't have sufficient time 2 send it in check-in baggage. the next day itself one of my relatives had his flight from kolkata, so i enquired if he could collect the product. they(security) took my boarding pass & entered the information and...

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Address: Howrah, West Bengal

Sir

I fail to understand under what sort of normal policy these Airlines have that a customer booking ticket and cancelling the same, why his money is not directly not refunded to his card a/c. The policy developed by them is always for your benefit and for the monetory loss of customer. They are keeping the public funds with yourself without any inetrest paid to them with intention of forfeiting the same if not used. Such...

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Address: Bangalore, Karnataka

Hi my Booking reference number is : EIVDBN,I paid Rs.6820 for this ticket, and later on I cancelled my round trip ticket from Bangalore to Kolkata. I was supposed to get Rs.5320 as refund from the airlines, but did not get any. Then I called up the customer care to know the status, they said Ill have to use the credited amount, and Ill not get the refund amount into my account. But when I logged into my indigo account, I did not see any amount...

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I tried bookng a ticket thru' compant website and got a fare for dubai-del-dubai for 1 adult and 1 child as AED 1634. Got stuck in payment page so tried for a resoulution thru the call centre. To my amazement, they offered to book directly and when it came to giving me the price for the same ticket, same day and same specs is got a rate of AED 1700++ . Is this not cheating ? Indigo Airlines should explain this.
Earlier, last month,...

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I was supposed to travel from Bangalore to Hyderabad on 21st Nov by Indigo flight 6E 152. However I missed the flight as I was late and they did not allow me to check in even though I arrived 35 mins prior to departure. I am completely disappointed as this is the first time I missed a flight and the Indigo crew did not oblige even though I am a regular customer. My booking reference number is HJVYDR....

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Address: Himachal Pradesh

sir
Booking reference no.-GIUSDS
Passenger name -Tanveer mirza
Flight no 6E 222 Imphal to DelhiNo04,2011.

Sir i have cancelled my ticket Nov03,2011 ,in master card no-[protected],
Sir cancelled amount not refuned my card so sir i rech n my vill. Himchal pradesh plz my new cont. No is [protected], 0
[protected]sir plz refuned my amount in my master card P.N.BANK...

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Address: Mumbai City, Maharashtra

i have made a call to indigo airlines customer care executive at 5.15 pm on 25/11/11 for cancellation of 1 ticket from 3 tickets and my pnr is FJZUEM and the customer care executive said me that he is in process so please be on hold so i agreed with him and i was on hold still from 25 to 30 min but i didn't got any answer and the call has been disconnected so what is the matter of not giving answer and after that i have log in to my...

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Address: Gurgaon, Haryana

Hi,

This is Ruchi Chhaparia. I had booked a round trip ticket from Delhi to Banglore and Banglore to Delhi. But because of some reasons i have cancelled it. The PNR number is EJQHCQ. I got it cancelled on 7th Nov. Today is 21st Nov. But still i didn't get my refunded amount which is 6166 rs. I want my refund back. Could you please help me in getting my refund back. I have called customer care for around 50 times but they...

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