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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 275

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Address: New Delhi, Delhi

indigo has looted Rs 35448/- by way of online and they have no phone nos. for complaint. It is very urgent case, dont know what to do, how to complaint, customer care person gagan said they can only book flight and help less, they do not have anyphone nos of concened officers or staff even they do not know where is office of indigo. akgupta [protected]...

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I travelled by Indigo flight 6E 242 on 15th October 2011 from Ahmedabad to Kolkata alongwith my family ( Booking reference number NFB7DM and CF6CAQ). We had 3 checked in baggages and 4 hand baggages.At Kolkata airport one of the checked in baggage was received very late and it was in open condition wrapped in a polythene sheet. This is despite the fact that this baggage is a VIP Maxima suitcase with 1 centre lock and 2 side locks and all...

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I, Mrs. Divya Shah Tulsyan & my husband Mr. Sumit Tulsyan had taken the Kolkata to Hyderabad flight, Flight no. - 6E 348, on 31st Oct' 2011.We were carrying a two wheeler black coloured American Tourister suitcase which we had luggaged as FRAGILE. However, on reaching Hyderabad it was untraceable.The Tag number of the same is [protected].The bag contained valuables worth Rs.60,000.

We complained about the missing bag...

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Address: Delhi

Hi had boarded flight 6E 277 of Indigo , Delhi- Bangalore- Chennai at 3.05 pm on 5 November, 2011.

My seat no 19D

Please took off from Delhi for Bangalore and after around approx 50- 70 miles post take off the pilot took sudden scary maneuvers down and right turns and it was very scary as if the aircraft was falling down. All the passengers inside were scared to death.

30 seconds later the aircraft...

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Address: Gujarat

Dear Sir,

From the contents and the spirit of the below-mentioned communication,i have honor to state u that today(05Nov11) i booked with your indigo flight from Imphal to Delhi of 12NOV11 with passenger's name BM MADANI ALAM,DOB[protected], adress :Lilong, contact nos :[protected] and [protected] .
At the last stage of booking (ie payment option) i chose internet banking and they...

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Address: Gujarat

I have faced one of the worst experience of Indigo Today on the Vadodara Airport for Flight# 6E212 on 2nd November,2011. I was unfairly charged (600 INR; Voucher number 0777014)with the extra luggage for having by laptop bag.

May be this would be the last time I would be travelling with Indigo for Personal or professional reasons.

The Indigo Baggage Checkin Representative at the Vadodoara Airport didnot allowed...

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I AM SORRY TO COMPLAINT THE AFFAIR OF AIR LINES OF INDIAN ORIGIN.
LET IT BE THE AIR INDIA OR INDIAN AIRLINES OR ANY OTHER AIR LINE. ALWAYS THERE IS PROBLEM WITH ONLINE RESERVATION. THE WEB PORTAL IS ALWAYS HAVING PROBLEM ONE OR THE OTHER.

NOW FOR THE FIRST TIME I DECIDED TO USE NEW INDIAN LINER NAMED INDIGO AIRLINE FLYING ON INTERNATIONAL ROUTE TO DUBAI DELHI. TO MY SURPRISE, THE AFFAIR IS SAME. THE WEB PORTAL IS NOT...

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Address: Delhi

I mailed the details to the customer care of the company of the intentionally done act by their staff at the Delhi Airport and got a very rude revert:

From Me:

This is to inform that due to the systems being slow at the Delhi Airport on 6th Oct 2011, despite of being in the line since 10.10 I wasn't given the boarding pass for the flight 6E551 for delhi to Srinagar scheduled at 11:05 am. Infact the blame...

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How do you expect every person to have the Debit card or Credit card to board the flight??? Is that the most important thing or the ticket that was booked???

I had booked a ticket from Chennai for my friend at around 11:30pm, 20th October 2011 so that she could board a flight at 6:15 am the next day, she was asked not to board the flight as she does not have the debit card with her! And the staff demanded for a fax proof at...

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Address: Mumbai City, Maharashtra

I been under the impression that Indigo is one of the good airlines after looking at their Counters and Staff members.

But recently i had a bad experience with this airlines, Could never imagine

that they could go to this extent. My Cousin had a flight from Mumbai to Jaipur. Inspite of making the Bookings one month back, Indigo airlines exploited my cousin. On the boarding time, they no updates any...

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Address: Chennai, Tamil Nadu

Hi my name is Vipin Chauhan. I had a flight from Chennai to Delhi on 8th October departing at 18.35 under PNR number JIKCAR,i reached the airport at 17:30 , and i sat in front INDIGO facilitator at sitting chamber. Due to first time of journey with flight i did not know, we have to take the boarding pass before 45 min. But i was sitting in front of them. i did not get any announcement. So I went to take boarding pass at the time on 17:57...

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Address: South Delhi, Delhi

We called Indigo airlines for ticket reservations directly in a hope that we will get prompt and transparent service. But it was our sheer mistake as we had very bad experience. We booked 4 tickets on 7th October for 10th Oct from Delhi to Mumbai and return tickets of 15th Oct from Mumbai to Delhi .
We booked tickets on 7th oct and paid total amount by credit card.But we didn't get the tickets by mail till midnight 8th Oct....

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Address: Andhra Pradesh

I & my mother (senior citizen) traveled yesterday from Banglore to Hyderabad in FLIGHT NO-6E-152,seat numbers-9A,9B
We boarded the flight at 18:30 hrs,for the fight to be taken off at 19:15 hrs.
OUR REQUEST FOR A GLASS OF WATER WAS NOT MET BY THE AIR HOSTESS.TILL WE REACHED HYDERABAD, IN SPITE OF OUR REPEATED REQUESTS.
WHAT SHOCKED US FURTHER WAS THE ARROGANCE OF THE AIR HOSTESS-MS.ARCHANA,FOR SERVING WATER TO EVERY...

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Address: Bangalore, Karnataka

Indigo has been the safest and my preferred airline, I was comfortable in travelling alone from Bangalore to Kolkata but the most recent behavior of the airport staff of Indigo and the managers on duty has shaken my faith. My Ticket UI99LN for Rs.7,996 was confirmed, but when I was in the queue, indigo airport staff was told that I cannot board the flight 6E 275 scheduled to depart at 10:55am Fri 30 Sep 2011 and even though I was at the airport...

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Address: Kamrup, Assam

I WS TRAVEELING THROUGH FLIGHT NO 6E 207ON 25TH SEPT 2011 FROM KOLKATTA TO GUWAHATI AND ON GUWAHATI AIRPORT I FOUND MY LUGGAGE BROKEN WITH THE COSTLY ITEMS MISSING FROM IT. I ASKED ABOUT THE MISSING ITEM WITH THE INDIGO WORKING STAFF BUT THEY REFUSES TO PROVIDE ME THE DETAILS AND CORRECT REASON FOR IT RTHER ASKED ME TO FILE A COMPLAIN ONLINE.

I AM REALLY TO SAY VERY DISSATISFIED WITH THEIR BEHAVIOUR

PLEASE DO...

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Hi,

This is in reference to loss/theft of my luggage while travelling by Indigo.
While I was travelling from Kolkata to Hyderabad on the 24th of Septembet '11(Flight 6E348 ,seat no. 12A) my portable hard disk containing valuable information from my checked in laptop bag was lost.The luggage was lost in between the span i handed it over to an Indigo staff (luggage handler to the conveyor belt) in Kolkata and arrival...

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Address: Chennai, Tamil Nadu

Dear Friends,

Unknowingly i have booked a indigo flight ticket through hdfc net safe credit card . but indigo service mentioned that if you are paying with credit card, need to bring that card or photocopy of that card. but in hdfc net safe card is not a physical card. whether they will allow to travel with original credit card photocopy and hdfc bank statement of that card.

If i am paying the cash at the time...

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Address: Hyderabad, Andhra Pradesh

This is with regards to the 2 transactions done from my SBI credit card dated 28th April'2011 and 1st June'2011 in booking air tickets for Indigo flight through Easy trip planners and Indigo Airlines.

Booking date Particulars Amount Cancellation Date PNR (Booking Ref)

28/4/2011 Easy trip planners ...

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Address: Andhra Pradesh

I travelled from Chennai to Hyderabad on[protected] vide PNR No ECH4CN.Iwas exhausted as I boarded and requested for a glass of water. Till about end of flight inspited repeated reminders I could not a glass of water. When reminded to the hostees whaen near my seat she bursted out to say she is not obliged to serve me water. This shabby treatment meted out to me was shocking & disgraceful. This situation must be rectified immediately...

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Address: South Delhi, Delhi

My PNR number is peuecr. I booked a round trip from Delhi to Hyderabad & return. Date of departure from Delhi is 13th August. return ticket was for 18th August.

I changed the date for my return trip from Hyderabad to Delhi for 14th November. I was wrongly charged 1500/ as re-scheduling charges. 6E 302 flightno.

I was supposed to be charged for rescheduling for one side only.Kindly look into the matter and...

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