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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Apr 18, 2025

Complaints 1632

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191

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1441

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 70

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Address: Bangalore, Karnataka, 560043

I have been calling the consumer service about 5 times by now informing them that the technician didn't get any message regarding the installation job. The issue hasn't been solved till now. It was supposed to be installed today by 7 pm. I have called the technician but the technician said he didn't get any information regarding the installation of furnitire whereas the jeeves customer care people said it will be installed today....

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Address: Bangalore, Karnataka

I had purchased jeeves 3 year extended warranty for my motorola tv on 1st october and the installation of tv was scheduled on 2nd oct with ticket id - finm-5jkrqa-fucj8b-qcgcas-s1k51db. I got a sms from jeeves saying a engineer will visit to install my tv. I also got his contact details too. But the service engineer is not reachable by phone. Even though flipkart delivered the product on time i'm unable to enjoy the benefits since the installation...

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Address: 530028

My phone was taken on 4th aug 2019 and till now my device was not repaired.. Everytime when i contact customer support they simply one thing that you will get a call back from our back end team.. Seriously no update till now... I don't know what to do and whom to contact to get back my device.. Its really frustrating.. It's been 60 days ever since my device was picked up..in the policy it's stated as 10 day policy... I'm really scared of...

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Address: 530028

My phone was picked up on 4th aug 2019 and since then i didn't receive any update regarding my device. I don't know what's happening with my phone,, so every time when i contact customer care and they simply say one thing that "our back end team will update you with in 48 hours",,, but its nearly a month over and still i didn't get any o[censored]pdate or even a call back... I'm really frustrated and vexed of hearing this heck.. I really need my...

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Address: Mehsana, Gujarat, 382870

I want to inform you that i purchase a samsung galaxy s8 from flipkart and also purchase insurance from bajaj allianz general insurance company for that device before 2 month that device was damaged so i made claim on 20 august 2019, as per my claim ecom collect my device from me on 22 august 2019 as per my claim. I concern with back support team call me on 16th september and said that my device is ready for dispatch but till the date they...

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Address: G3, Srinivasa Nagar, Visakhapatnam, Andhra Pradesh, 530028

My phone was picked on 4th aug 2019 but until now i didn't receive any update from that team.. I don't know why it's happening with me.. It's around 30 days, still they are saying that your device will be repaired.. I have called them nearly 30 times but every single time i'm listening only one thing from them that "you'll get a call from our back end team with in 48 hours".. I don't know what to do and whom to contact.. Please help me.....

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Address: New Delhi, Delhi, 110059

Team send several emails to escalations team they barred my getting email that destination email rejected your message. No one is concern about customer's query and no details available with customer executive agent whenever i ask them to transfer the call to supervisor they always say no supervisor available on floor and i am surprise no supervisor available on floor from last 45 days. They always mention that we have escalated the issue...

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Address: 22/3, Pocket-12 Sec-82 noida, 201304

This is to inform you that my mi led tv extended waranraty covered by your jeeves company. My tv occurs sound problem at 22 august and me complaint your customer service. Customer services provide me technician after seeing my tv technician said to your tv motherboard has problem. Technician said to me your tv board replace till 10 to 20 day. But now till day no update for your ward. Many times call customer care customer care says i am waiting...

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Address: New Delhi, Delhi

I’ve filed a complaint and request them to fix my kodak tv, for which i’ve extended warranty. But its been a month now, and every time i call customer service, they are giving me the answer that its gonna take 15-20 days. But its been one and half month now. I’ve been calling them emailing them but no one seems to be giving a resolution or right answer. I dont know what to dot next.
Now i am only left to go legal against them...

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I am surprised when brands like flipkart are choosing jeeves as service agents since their service is worst. They don't know to diagnose the issue nor they are able to provide valuable feedback to the customer. The service guy from udupi (Harish) spoke nonsense when i asked him for a refund due to s/w bug in the newly bought iffalcon 40f2a. Instead of replacing/ refunding they did a factory reset and still the issue is not fixed. Again upon...

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The jeeves agent from udupi (Harish) kept rejecting my request even after showing the video proof and have put me in a helpless situation even after being a long-term customer for flipkart.
Really a poor service from these people. I would request people to pay a little more and buy electronics from retail store. Don't fall for this trap and waste your valuable money and time....

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Address: 7903214407, house no. 1, ward 15, above Adarsh Medico, Gaya, Bihar, 823001

This is to inform that my mi led tv 4a is not functioning properly since last week. I need it to be repaired as soon as possible.
So i want to claim service for it through the extended warranty plan which i purchased from you.
My tv is not working properly and it is not displaying the content available through the dish connection which is under the terms and conditions of the extended warranty plan. I bought it last year in...

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Hii jeeves
My plan id is :- jppoffk1149726
I received phone :- 9 aug 2019 then i mail my phone back panel some scratches. Today 45 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
Hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me.
My policy number is:- jppoffk1149726br...

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Address: Delhi, New Delhi, Delhi

Hii jeeves
My plan id is :- jppoffk1149726
I received phone :- 9 mug 2019 then i mail my phone back panel some scratches. Today 40 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
Hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me.
My policy number is:- jppoffk1149726br...

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Address: New Delhi, Delhi, 110058

The company is denying the service even though i have accidental claim and they are saying to me to wait for a month for the phone to be repaired which is not acceptable, their terms and conditions say if you opt for pick and drop service however they are not providing the option to visit the store which is even affecting my sister's marriage. Their supervisor named james is on the call and is very rude and said that raise the complaint,...

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Address: M6 Building, Capgemini Knowledge Park, ITC1,2, Opposite Patni Ground, Airoli, Navi Mumbai, Mumbai City, Maharashtra, 400708

Jeeves company policy 10 calendar day repair or replace and after 10 day 80 % value of purchase mobile.
But till time Jeeves company not provide my mobile or not give 80 % value of mobile.
Many time i m try but they don't reply
Detail of my mobile Asus Zenfone Max Pro M2.
Company picked 23 Aug 2019 till time not repaired. I have this issue to escalate to higher authority but higher authority also not solve my problems...br...

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Address: Ghaziabad, Uttar Pradesh, 201014

Hi,
I purchased extended warranty from jeeves (Ew invoice attached) for my new thomson tv (55 inches) which i purchased from flipkart (Tv invoice attached).

Due to technical problems with the tv, i returned my tv to flipkart and requested refund for extended warranty from jeeves on 27/8/19.

Multiple reminders sent on 28/8/19, 30/8/19, 3/9/19, 11/9/19 but refund has not been processed though it was promised...

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Address: Hyderabad, Telangana, 5000049

My mobile is purchased on flipkart with jeeves insurance so my mobile small speaker problem they say pay 500 rupees im told to they ok my is picked on27th august today is13th september my mobile did not get i'm called customer care they are not responding they are all saying came in two days many many times they did nit giving tracking id how to we track our mobile...

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Address: 560067

I have purchased extended warranty for my Kodak LED TV from Jeeves through installation guy. It was told to me that I will receive a warranty voucher and receipt on my email address. Payment was online through their payment gateway Razor-Pay. I provided Payment confirmation and SMS screenshot to their email ID: [protected]@jeeves.co.in. Transaction happened on 16th August 19. I am chasing Jeeves over customer call number and frequent...

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Address: 803-Brooks, Nyati Eternity, Country Club Road, Undri, 411060

I have taken a mi led tv 4a 43 inch on 02 jun, 18 and 2 years extended warranty by flipkart protect sold by jeeves consumer services which is valid till 31 may, 2021. Now 1 year of mi warranty is over and jeeves warranty have started and bad luck that my mi led screen display is not working. I cannot see anything on my mi led. So as i have purchased additional warranty from jeeves i have contacted them on 05 sept.19 but to my frustration...

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