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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

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Myntra.com reviews & complaints page 234

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I am disheartened by how the customer care team took 'care' of the situation at hand today. With two calls lasting 23 mins and 42 mins each in january and regular follow ups for the last 2 months, i am appalled by the issue resolution provided. Being a myntra loyalist for years and years with orders flowing in my house every week, today is a day when myntra is just disappointed me immensely.

To give a context of the situation,...

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Order no.:[protected]-0888901
Return number: [protected]
I have opted for return and myntra executive picked up return and item was checked that time and i got message that return successful but after 3-4 hours i got mail that return is kept on hold as quality check failed whereas executive during pickup has already checked it. Must me the pickup executive has done something post picking up my product as he checked it during...

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Ordered an item on 28 dec 2018 (Order number[protected]-3985303) later returned but didnt receive refund. Myntra claimed that they process it on 22 jan 2020. And provided reference number[protected]. When i raised chargeback dispute to bank they claimed myntra didnt process it. They claimed it might be fake reference number. If myntra has processed it then they can raise chargeback dispute with bank. As i have already raised this dispute...

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I ordered puma shoes order no.[protected]-3985303 on 28 dec 2018

Later i returned this item and refund was initiated by myntra on 22 jan 2020. But i havent received refund till date. I raised chargeback dispute to bank with reference number[protected] which was provided by your team. However, my bank claimed that myntra did not processed any refund. So i request you to process it again. I am sending you mini statement...

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Address: H.no. 6-Q-20 mahaveer nagar extension, Sonbhadra, Uttar Pradesh, 324009

I have order a libas kurta and got it on 25th of feb 2020.
I have not noticed it that much while received.
But today i saw many defects in the product.
And because i have collected the myntra insider points gained by this product,
I am not able to return or refund this product as customer care person told me.
But my question is that how could myntra deliver the product in this type of bad condition.br...

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Order placed: feb 2, 2020.
Return the product: feb 6, 2020
Refund processed: feb 7, 2020 (But dint received it)

As per the policy, for refund process we need to wait for 7-10 days for payments in case order paid from upi.

Called myntra support team on feb 21, 2020. They logged a complaint and asked me to wait for 48 hours.

Called again on feb 24, 2020 after 48 hours, but no solution...

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Actually I had ordered a watch worth Rs 1124 from Myntra on 6th Feb and returned it on 9th Feb. Myntra has confirmed that they have initiated the refund on 9 Feb itself and it usually takes 9-10 days to get refunded in the account. But the amount hasn't been reflected in my account yet. I'm eagerly waiting for the refund to take place. Now the merchant (Myntra) conveyed the Bank Reference Number to get the details from the bank but the said...

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Address: ICICI Bank allwyn colony Hyderabad miyapur, Hyderabad, Telangana, 500049

Hi team,

I have ordered this vide order no[protected]-2936303 and unable to
Exchange or return the product. It doesn't fit well and i want return as
Its too big size for me. The return option is not coming and i called to ur
Customer service and got to know that due to insider point ui can't return
It. So there is no as such policy for return. Now what about this??? It
Doesn't fit me....

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Address: Flatno:502,Sri Devi Paradise, kurmannapalem, Vizag, Visakhapatnam, Andhra Pradesh

I have ordered a pair of shoes from truffle collection, there z an issue with size. So i requested for return, they said there z no price tag for shoes, though there are rest everything along with invoice, bar code on shoe box. However they asked to send pictures in email to process the return request, i have sent them 20days ago and still they aren't picking the order or no proper way of handling the customer. I am keeping on call them everyday....

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Address: 438 sector 12 part 2, Near government school, Sonipat, Haryana, 131001

Myntra has initiated the refund on 12th february and till now i didn't received my refund. They provided me with account reference numbers.

Account reference numbers:

1: 74766510044006050201310 (Return no :[protected]. Rs 404)

2: 74766510044006050239815 (Return no.[protected] rs 404)

3: 74766510044006050204827 (Return no: [protected] rs 337)

4: 74766510044006050233560...

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My friend ordered clothing from the myntra.com the expected delivery date was on *th feb *. The item was delivered wrong. The product that my friend ordered was not delivered it was something else. So she requested to return the product. The person came and took pics of the product but the wrongly delivered product was not took back with him. After that she talked with customer care of myntra.com they blocked her account claiming violation...

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Hi,
I got a call from [protected] on feb 12 th for myntra return item pick up around 11:30 am. I have given the return item, he accepted but i didn't get any acknowledgement regarding the return pickup. Later i got to know that i have given a wrong item to him. I tried to contact the same number but not connecting (On wrong wb number). Registered complaint about the issue in the myntra. They are saying that they didn't get any update...

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Address: 333516

Order no.[protected]-8530303
113122932912047707601
I ordered three products from myntra from the brands timberland and hrx by hrithik roshan. We had size issue with the products so i placed return request, intially we had pick up issues the pick up team did not come to pick up the items but we received message stating pick up failed due to our unavailability. We called up myntra and placed a complaints this issue resolved...

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Address: Davanagere, Karnataka, 577213

I have purchased a ring amount of 1920rs. From myntra. 2 days before.
I placed a return request as it is unsized.
They are telling that i have to selfship their product to return.
In their return page selfship is an option.
They are making mandatory for me.
I purchased lots of product from them.
And returned sucessfully.
Kindly respond soon

Ph-[protected]
Order no.[protected]-8801801...

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Address: Pune, Maharashtra

I placed an order at myntra but due to size issues - i returned that dress on 7th february and was eligible to get full refund of amount 559, but this has yet not been done by company.

I have called them many timed and also sent them mail but all wasted.
Need quick action.

Order number:[protected]-4346201
Refund amount: rs 559
Contact detail
Tripti kansal
Mobile: [protected]...

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Address: Rohtak, Haryana

Phone no. [protected]...email [protected]@gmail.com
account on Myntra, , my refund for Vero Moda jeans order no.[protected]-7852601, , , , , , , reference no. 85215220046006171214231.bank executive told me that no information can be provided by reference no...talk to Myntra...
U Myntra fraud company and cheaters, liers...Myntra executives have mentally harassed and tortured me...my refund was initiated on 14 th feb...they...

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I'm raising this compliant on myntra application which offers online purchase of fashion items. I had purchased a shoe of rs.1, 399 on myntra on[protected] by paying prepaid through upi, but due to some reasons i had cancelled it. They've said that the refund of rs.1, 399 will be credited to your bank account in 10 business days. I was waiting for long time but the refund was still not credited in my bank account. I had contacted them for...

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Address: Balanagar, Rangareddy, Andhra Pradesh, 500018

I order a roaster shoes and i received defective one, the shoes was tone, left shoes, right side, i request to exchange it. And when delivery executive reached he's just refused to exchange the shoes because it was tone, how the heck those it make sense. Therude behaviour of executive was of next level, now all i want is a new and perfect shoes, thanks myntra for the worst experience ever....

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I prepaid for 3-piece set (3000/-) but i received only 1-piece on delivery (Incomplete set).
What proof is required for such incomplete and wrong deliveries, the onus to prove is on customer alone? Am suffering loss of 3000 rs.
I have raised this issue, but have been told that package was delivered intact and quality check has been done. However i am the bearer of the loss and am still waiting for my refund or replacement...

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Address: AKR Tech Park - B Block, 7th Mile, Off, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, India, 560068

Ordered online from myntra on 3rd of nov 2019 and myntra's courier partner ecom express did not deliver the courier till date and pathetic customer care service by ecom express and myntra! The consignment was sent by myntra using their partner courier ecom express. Myntra never took responsibility on tracking the below courier and advised us to deal with their courier partner ecom express directly.

Order number:[protected]-5859003br...

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