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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 238

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J
jishan55
Feb 7, 2020
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airpod

Address: New Delhi, Delhi, 110028

I have ordered an airpod 2nd generation on 4th february, it was paid online and i have received the package the next day, but when i got the package and open it, i found the inner package (Box) opened and there was no airpod inside. I have launched a complaint against it to the customer care of myntra they asked me to wait till 10th february but the next day i got a msg that my complaint has been rejected. I called them many times but it’s...
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S
salo1234
from Indore, Madhya Pradesh
Feb 6, 2020
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not able to return/exchange product as i mistakenly tapped on the myntra insider points

Address: Indore, Madhya Pradesh, 452001

I bought a wrong pair of shoes from myntra worth rs 2900. At its delivery (6 feb 2019), i mistakenly collected the myntra insider points (Which are of no use and relevance so far). Now, they have disabled the option for return/exchange for the product. For such new programs, the company should mention the required terms and conditions in the column of every product or the redemption of the points should be offered only once the date of return/exchange...
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K
kunalg4000
Feb 5, 2020
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wrong/false product

Hi,
This complaint is regarding :
Product name: maserati - men analogue watch.
Article no: r[protected]
Order date: 07/01/2020,
Received on : 19/01/2020
Order no: 1130283/8864948/0044301

As a regular customer of myntra. I trusted this company for providing me with best product, services and customer care. But, i am highly disappointed with the product and service they have provided...
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R
Radhika Dhawan
Feb 5, 2020
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early delivery of order

Address: 131001

Respected sir/mam
My order no[protected]-0667003
Is to be delivered by 10 feb. I have to go somewhere on 8th feb. Its an emergency, and no one will be there to receive it. I will be highly thankful i[censored] can deliver the order by 7th feb. I request you sir plz. As i need that jewellery before going, as i have to wear it on the marriage there.
Thank you...
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S
simi biju
Feb 5, 2020
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myntra website for clothes and furnishings

Address: House #25,10th main,11th cross, marutinagar,malleshpalya, 560075
Website: www.myntra.com

Hello Sir,
I have three orders for which I have not received the refund. The amounts are 899, 2144 and 594 rupees.These amounts were returned for Houzzcode beige curtain, soumya green curtain and swayam maroon curtain. I received a blue swayam curtain initially for which I followed up for a month for them to pick up the return.
I called the customer care multiple times and raised the complaint, but they told me that they have...
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A
Araina Biswas
Feb 5, 2020
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not able to return two products

Address: Chenai, Chennai, Tamil Nadu, 600069

Really dissatisfied with the kind of response i got from my call to customer care.. It was a small request to take back my insider points and activate the exchange request for two product. I have by mistake collected the insider points but the answers and response i got was really dissatisfying and leaves me with no option than to discontinue shoping with Myntra...
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R
Rana KS
Feb 5, 2020
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without delivering the products marked as delivered with fake signature

Address: Nellore, Andhra Pradesh, 524126

At the time of placing my order itself we clearly mentioned and as office address and not to deliver on sunday, contrary to this they even updated as delivered with fake signature with simple a letter that too on office address. How can this e-com delivery boys and myntra can do this extent of fraud without even delivery. This is the first and ever kind of fraud am facing in prepaid delivery. We raised complaint within minutes of delivery...
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A
Arshdeep singh Gill
from Amritsar, Punjab
Feb 5, 2020
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myntra.com not issuing refund after expected date

Address: Bangalore, Karnataka, 143401
Website: myntra.com

I have placed an order on myntra on 24 jan 2020 for amount rs.2444 for two items from my credit card which i cancelled on 25th due to a particular reason but as on 5 february still havnt refunded my amount as promised to be refunded by 4th feb so llease help me on this getting my money out of this fraud company
[protected] my registered mobile number with myntra...
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N
NSachan
Feb 4, 2020
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account suspended with rs8000+ still in account

I reached out to myntra for one of the order they cancelled. They told me someone called them to transfer money to their account. I asked them how can they verify if the person calling is not calling from registered mobile number. They should have called me to check or emailed me. None of this was done. Eventually they called me when i was busy and kept telling me they want to close my account. I told them to not do so, and call me next day....
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A
arunkarthick2
Feb 4, 2020
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refund regarding order no.112959634683634983303

Hi myntra,

I had issues with the refund of amount rs.815/- for a product named invictus men navy blue & maroon slim fit checked casual shirt highlighted in attachment. Where i raised refund for both the items in the order 112959634683634983303, but got refund for only harvard shirt for the price of rs.859/-.

I made several complaints via myntra customer care but the response i got was that the amount rs.859/-...
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B
Bhawna Kamboj
Feb 4, 2020
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refund not get back around 2 months

Website: Myntra

I had ordered 1 hrx shoes and 1clutch on 13 dec 2019 which is cancelled by myntra but till my myntra credit 5600rs is not get back. I complain so many times on myntra customer care and after every call they tell me for wait for 3 days to resolved my issue but still i m not get back my amount. Very poor service. Totally they stole my credit frm my account with out my permission. I have all the phone recordings they admit my amount but still...
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D
Drishti Khurana
Feb 4, 2020
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need to exchange/return a bag

Address: Bangalore, Bangalore, Karnataka, 400056

I ordered a mango bag a few days ago and it got delivered to me day before yesterday, however the size was pretty small and it looked bigger on the website. I went to the return option and by mistake collected insider points, now i want to exchange or return it but it has been blocked. I do not want the bag and it's a horrible policy that a customer cannot return/exchange the item he/she isn't happy with. Never gonna shop from myntra....
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M
maanikdut
Feb 4, 2020
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amount debited but order not place

Address: Mahavir Nagar, near Electric Office, Banka, Bihar, 813102

While placing an order on myntra my amount got debited from airtel payment bank account, but order doesn't placed. When i contacted myntra about this issue they told me to contact airtel and when i contacted airtel about this issue they mailed me a transaction id ([protected]) stating that the amount of 1800 is successfully transferred to myntra.

Please solve this issue as soon as possible.

Myntra account - [protected]@gmail.co....
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J
Jai2394
Feb 4, 2020
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product return after redeem insider points

Address: POCKET 4, MAYUR VIHAR PHASE 1, New Delhi,Delhi 110091, India, New Delhi, Delhi, 110091

I am not able to return my ordered shoes (Adidas) because i was redeem insider points accidentally. I am not understand about the insider points.
I received low quality and unfit product from the myntra.
I was trying to talk with myntra support but they are not able to support me.
I was taking with bhupendra and sapna (Supervisor) bot are not support me.
My order number[protected]-4741501
My ordered...
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S
Scorp12
Feb 4, 2020
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order not delivered, its been 4 weeks now

Order no:[protected]-6070003 placed on january 13, 2020 & as per the tracking details its shipped on 17 january 2020, tracking no: ml[protected] courier name: myntra logistics. The order is not yet delivered until today 04 feb 2020. Its been 4 weeks now & customer care don't have any clue where is the order. Really don't understand the mode of transport myntra have to deliver the orders....
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S
Shivani14122605
from Delhi, Delhi
Feb 4, 2020
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change of address

Hello myntra, i have purchased a dress. By default i put the wrong pincode and the dress was delivered to that pincode which is approx 15 km far from my place. Although i got the dress through some source. Now i want to exchange it. So is it possible to change the pick up address.
Please update soon. As i don't want the dress anymore. So tell me the ways to change the pick up address.
Thank you...
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L
Lena K.
Feb 3, 2020
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order declined but amount debited

I ordered on Myntra a dress, a pair of shoes and earrings for a total of Rs. 3234.00 and paid through SBI net banking on Feb 01, 2020. The payment went through but the order got declined. Please look into this matter as they have not initiated my refund yet. The payment reference number is: [protected]IGAHZUZGQ5. I sent a mail to their customer support but they have not replied yet....
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R
Ram Niwas choudhary
Feb 2, 2020
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myntra fraud with me. they sent me wrong product and even after agree with their mistake they are not providing me my refund.

Address: Jaipur, Rajasthan, 302019

Myntra fraud with me. they sent me wrong product and even after agree with their mistake they are not providing me my refund.

Dear Myntra

This mail is to complain regarding the recent issue for the following product-
Order no.: [protected]-1532703.
Return number: [protected]

After too Many Complains at Myntra Customer care, I found that they are not resolving my problem, which...
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V
Vriti Sethi
Feb 2, 2020
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lehenga choli

I ordered a red and golden lehanga Choli worth Rs 2274/-. The product was picked up and that person checked all the tags on the dress. After one hour I got a message that my product was on hold for quality check purpose. I am aroused to see such message and I called customer care but they don't know what happens in such situations. I really need my money back as I ordered this product for a family function and need my money back to purchase...
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R
Richa Pabari
Feb 2, 2020
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myntra sent me a cheap old worn out product wen returned the product they declined it saying missing price tag

I ordered for a black jacket of the brand named ONLY .. when i got the product it looked like a worn out product.. it was of extremely cheap quality and the most important part is after seeing the product i dint even try the product as it looked worn out to me ...the day it was delivered i requested for a return on the very next day..i even mentioned the reason fir the return that it was of poor quality...i dint even notice if the price tag...
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