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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

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Myntra.com reviews & complaints page 236

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I had ordered 4items on 21jan2020. Out of which 3items didn't fit me and returned them on 28jan but now myntra reshipped those items to me due to failed in quality check. I don't know how they had checked those items as items are as they have sent to me and tags are still there. How can i use these items with tags specially shoes?. I am attaching photos of my items regarding this. Kindly do needful and i want my refund as soon as possible....

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I purchased 3075/- rs item on 1st feb 2020 and returned 1 item rs. 1379/- on 6th feb 2020 but refund not credited in my account.
On 7th 2020 i got message
Return request processed
Refund has been initiated

Return number: [protected]

Refund amount : rs. 1379.00

But till today i am waiting for refund amount.

My hdfc bank and google pay bot are not able to recognize...

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Hi team,
I returned the order from myntra and after pick up, got msg that quality check failed. as discussed with pick up boy he said there was little dust on the product due to which they hold my refund process. as per myntra return policy product should be unused and with tags. i did not remove any tags nor use product, only tried at once and kept back in box, as i did not like the product.

It was very bad experience...

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Address: DRM OFFICE, RAILWAY, Moradabad, Uttar Pradesh, 2440001

I purchased "nike black track pent" from myntra after online payment. I received the product on date:[protected]. But the pant quality is not as good as should be nike product, so i request for return the product. On date[protected] delivery boy picked the product & same time i received message for successful return request. After 6 hour i received a mail from myntra that my refund can not be processed due to product quality check failed...

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I ordered a nike shoe worth rs 5, 035/- from myntra shopping app on 6th feb 2020. I received the product on 11th feb. The size was small so i requested for an exchange within 10 minutes of receiving the product.

On 15th feb, the delivery person came with the new product but before he took back the earlier product, he checked and he said he cannot take as the price tag was missing. I told him that i receive without any price...

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Address: Mumbai City, Maharashtra, 400093

I ordered a jacket from myntra when i received it was factory damaged i put exchange request but they did not give respond to it so i decided to return it. After several attempt a delivery boy come to pick my item but then also he did not take my product back as the returned request was not approved. After a short time i recieved mail that my order put on hold because it is damaged (As i said when i recieved it was already factory damaged)...

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Address: 314.platiniam plaza near vt nagar circal ,sarthana jakatnaka, Surat, Gujarat, 395006

Order no : 113210195812955598203
Return no : [protected]
Complain no : in[protected]
1st february i have create return 3 february your massage received your product is approved for pickup but daily morning your massage is received your product is pickup today but courier boy does not pick up my product
Still i have 4 complain regarding this matter but no replay...

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Address: Bangalore, Karnataka, 560008

Hi team,

I have purchased one jacket from myntra which does not have any tag and there was a disclaimer attached with the jacket that if this disclaimer tag has been removed the product will not be delivered. The order id is 113190737456420358403. On claiming a return and refund for the product, they are claiming that they have put the tag but they don't have any proof of the same.

However, if the white tag...

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Address: C 2/12a, 4th floor, sector 85, Faridabad, Haryana, 121002

Hello, my name is anurag aggarwal.
I had ordered one jacket of indian terrain from myntra and requested to return it as i didn't like it. The myntra person has picked up my another jacket o[censored]s polo. When i came to know this, i complained about this nuisance to customer care. On that day, they told us "sir, the product picked has failed the quality check as it belongs to another company. We will return your us polo jacket and will...

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Address: Brooke's enclave, ITPL main road, Kundalahalli, Bengaluru, 560037

I have returned the above two items and i haven't got refund yet. It's total of 1932 rs. I have updated my bank details too. Still, i see no response from myntra. It's been nearly two weeks, and i have not got my money back. I have been chasing myntra everyday through calls, and mails. Customer care is telling me to wait for another 24 hours. I see no change regarding my refund. Please refund my amount asap! I am literally exhausted....

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Address: Coimbatore, Coimbatore, Tamil Nadu, 641012

This is kalaiselvan. I ordered from myntra on 15th january 2020 and paid through my indian bank debit card. Then i was cancelled the order on 18th january but i didn't received my refund amount yet. Myntra giving dummy bank reference code only. I contacted to my indian bank customer care team's they were said to me this number is wrong, we can't do anything. We are not receiving any amount from myntra.com.

Now what i do.br...

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Address: Kottayam, Kerala

I have ordered the nike running shoes on 22 dec 2019 and till 23rd jan 2020 i havent received the product. The order number is[protected]-6751503. So i filed a complaint in consumer forum and my advocate had sent a notice to the company on dec 28 stating that within 21 days from the date of notice, either the shoes or shoes amount of rs.1957 must be refunded along with rs.2000 for mental harrasment and mental agony caused to me. As a...

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Hi team,
I have raised concern multiple times for same query but not getting the relevant reply so raising complain on this forum. I have return one product "crocs boys navy blue" and amount was "rs. 1476" and return no is :- [protected].
I got the mail on 1st feb saying refund is issued but still it is not reflecting in my bank account and want to know refund reference number to get in touch with bank which is not provided...

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Address: New Delhi, Delhi, 110008

I had ordered eego italy shoes, they were defective and seemed already used i didn't even try them then i logged to exchange them the delivery boy didn't exchange it saying shoes are too dirty and he can't take it otherwise he will be debted for them, he told me to call on customer care number but no-one received it, i had complained earlier also but got no response... Look into the matter asap...

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Address: Ashtvinayak Apartment, First Floor Room No 2, Near Datta Mandir, Rahulnagar , Cherpoli, Shahapur, Thane 421601, Bhandara, Maharashtra, 421601

Hi,
I had ordered online on myntra for mast & harbour men white sneakers solid. They had delivered on my address on 22.01.2019 and the same day i processed for return the items online due to the large size. They had delivered the item at my address and now for return and exchange they cannot delivering. I tried twi timea once exchange and another return but they were failed. This is totally wrong, if you are delivering the item door...

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Address: Raigad, Maharashtra, 410218

Hi team,

I have received a product from myntra cost rs.779/- on 21st dec 2019 and submitted the return request also on 24th dec 2019. However, the product got returned on 3rd jan and got the mail of refund initiated to my debit account. But my source account or debit account has been completely closed on 30th dec 2019 and which is now no longer active.
I have forwarded my concern to the myntra team with rigorously following...

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I bought a shirt as a gift for a wedding, but the shirt didn't fit and need one size bigger but by mistake, I claimed the insider point for that and now can't even exchange the shirt. I liked the shirt just want the bigger size so I contacted the customer care for the help to anyhow if they allow the exchange but they said there is no option.

If by mistake someone claims the points there should be an option to undo that or...

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Address: A-106, First Floor, Sector 61, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

Being a regular customer of Myntra, I had ordered a BIBA Kurta Set (ORDER NO:[protected]-1214003) and I received the product incomplete (the Plazzo and the Duppata were missing). I requested for an exchange of the product the same day itself saying that the dupatta and plazza is missing with the set. The next day the delivery guy declined to accept the exchange and asked me to lodge the complaint against the same.br...

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Address: B- 904, Woodsville phase 3, Opposite goldfields mall, Gaikwad vasti, Moshi, Chimbali, Pune, Maharashtra, 412105

Hello,
This is samira sharma. I had ordered from myntra on 21st january 2020 for an amount of rs.467 and paid through my google pay account. I had cancelled the order on the same day and i haven't received my refund amount yet. I had contacted the myntra support team and they gave me a transaction id as a proof that the amount has been processed from their side and asked me to contact the google support team and my bank support team....

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Address: Myntra online, Bangalore, Karnataka, +91

Website: Myntra.com

Ordered aurelia yellow off white suit from myntra. Received it on 24th jan 2020. The package came with only kurta outer layer.. Their was missing inner white, pant and dupatta. Immediately within 10min called customer care and complaint registered. They assured of resolving but after more than week i just received mail saying it's declined as they prechecked and sent sealed package... Then where the items gone missing..? Why customer has...

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