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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 240

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P
pooja sikri
from Gurgaon, Haryana
Jan 31, 2020
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wrong product sent and now not returning money and neither they are accepting

Address: Gurgaon, Haryana, 122002

I ordered a Noise Watch Worth Rs 3500.. they sent me wrong product. after having multiple fights i got to know that they are not ready to take the product back. they admitted that it might be one of the cases. I received the product after 5 days from actual date of delivery. Now they are playing with their words.
I have disputed the charge with my bank. I just wanted that they take the product back and return my money.

they...
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Nadia Jamal
Jan 28, 2020
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delivery date of product exceeded

Address: Panchkula, Haryana, 134109

This is to inform you that i had ordered a product[protected]-9025001 soulflower lavender essential oil. Ordered on 21 jan 2020 was to be delivered by 30jan then 31jan and now 1st feb 2020. Without any proper explanation customer is made to wait for so long. Late delivery of order also gives a thought whether the product is original or duplicate especially when it's in cosmetic category. Why it's taking so long to deliver whereas articles...
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nathelin
Jan 28, 2020
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didn't received the product

Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India - 560068, 794111

I ordered one roadster women olive green solid puffer jacket but before delivery of the product it was marked as delivered. And also when complain to customer care they said they cannot help as it was already delivered and they cannot resolve as i was late for 5 days to give complain. As when taking down the track no. Also it was not showing before the date and when complain it showed on 20 dec 2019 whereas it was to be delivered on 6th dec...
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Address: 395001

Order no:[protected]-7192703

I have purchased sandal from myntra. I have tried the sandal just for two minutes and because of the fitting issue i have put the return request. The guy came to pick up the sandal and he qualify the product for return request and i also got the message for the same that your product is successfully returned but after 10 min one more guy called up and saying that there is some issue with quality...
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M
manisha9977
Jan 27, 2020
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myntra- return item picked up but no refund

Address: Brigade Cosmopolis, C-1109, 286, Whitefield main road, near The Forum Neighborhood Mall, Bengaluru,Karnataka, 560066, Bangalore, Karnataka, 560066

Product name Tistabene "Gold platted embellished jewellery
Item picked from house on 27/01/2020 3:24pm
No update on the pickup. We asked for receipt this person said you will get no message yet. Called customer care but no help
Delivery person name Anil
Mobile no of delivery person :[protected]
Vehicle number: 3868
I have proof from apartment add app and cctv footage at lift....
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Address: Jalandhar, Punjab, 144411

Assalamu alaikum
Sir i have placed an exchange order for order no.[protected]-5214001 but i when i gave the product back to delivery center first they said the product is fake after i showed them it is real they said we cant take it back because it is used. I used this product for one day only after i felt that the size is small i placed the exchange request. The product is in perfect condition. If you want i can send pictures...
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I have placed an order for "levis
Women blue flared ribcage wide leg super high-rise clean look jeans" on 21 dec'19 which is supposed to be delivered by 30 dec'19, but still no reached to me yet.

I have contacted myntra support 15-20 times and also registered a complaint, but not received any response or update on my order yet.

This order is delayed for a month and the kind of support i'm receiving from...
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SreeVathsa Rock
Jan 27, 2020
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didn't receive the product

Address: Bangalore Urban, Karnataka, 560105

I ordered one kook and keech track pant and roadster sweatshirt but before delivery of the product it was marked as delivered but after contacting myntra customer care several times i received only one product and other product is still not delivered. Now i'm trying to call customer care and they are telling that product is delivered and they cannot help me with this order...
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Satya Diwakar
Jan 26, 2020
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refund not provided by myntra

Address: House No.14 Near CPS School Sarvodaya Nagar Tatibandh Raipur, Raipur, Chhattisgarh, 492099

Sir i ordered a shoe from myntra! And returned that due to size issue! On 10th of january they told me that they have initiated a refund for my 1596 rupee, and told me to wait 10 days! Today is 26th january and still i haven't received any refund, they provided me with a reference number which the bank is denying to accept to give u information! I also contacted the branch of my bank where they clearly told me to contact the myntra as they...
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manaswini1
Jan 26, 2020
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my return item put on hold without any reason

I had 2 delivery and 2 return. Delivery agent not ready to accept coin even it's 10 rupees coin. When i told them in myntra rules and regulations, it's not mentioned, he is saying our cpm is not accepting coins so i can't take. If that the case, then mynta should specify all the things in terms and conditions. He started arguing and even without feedback not ready to deliver the item.
Because of this problem he did not accept return...
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manaswini1
Jan 26, 2020
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myntra delivery agent behavior very rude

Myntra delivery agent behavior very rude and they are kind goons. I don't know on which basis they are appointed. Because of their personal ego, they will simply put the reurn product on hold with quality check failed. But still they are doing all the things openly because Myntra is not taking any action against them. Because at the end, money matters...
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Bhartendra
from Kolkata, West Bengal
Jan 26, 2020
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delivered wrong product and not received promised compensation

Website: www.myntra.com

I had ordered a product (Order no.:[protected]-1223101) from myntra which was delivered to me on 15th jan and the delivered product was completely different from the product what i had ordered.
I had called myntra customer care and asked them to send me the correct product to which they replied to me that they won't be able to send correct product but they can only arrange a return for the wrong product.
But after their...
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shivamm45
Jan 26, 2020
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return completed but refund not processed

Address: 3rd floor,Vasundhar states,A block, Dayal Colony, Faizabad Road, Lucknow, Lucknow, Uttar Pradesh, 226028

Name - shivam shukla
Myntra select user
Contact - [protected]
I had returned my hrx black color joggers worth 699 ₹ before 8th jan and till now i'm waiting for my refund. I've complained about my refund to the customer care services and the said that your issue has been resolved and we have informed our head executive about it and from then i've called them about 7 8 time but every single # time...
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Nabeela25
Jan 25, 2020
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debited my bank account twice

I placed an order with myntra.com... Order number[protected]-6187103 for the value of 3202 rupees

On checking my bank account they debited this amount twice... I senr them many emails and they kep saying they want a pdf of my transactions for the whole month to which 3said i will not provide these unnecessary details.

I sent them a screenshot of my bank account where ot clearly shows my account was debited...
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Nehauniverse2020
from Bengaluru, Karnataka
Jan 25, 2020
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not delivered my product neither refund my money

Address: Bangalore, Karnataka, 560102

I have ordered a product with pre paid option but i wasn’t available at my address during first week of jan’20
But they marked product as delivered but it’s not delivered to me. It has been 20 days they haven’t refunded my money neither send me product

Keep on telling you will get an update in 24 hours since 20 days
Issue details
Your senior kartik told yesterday i would be receiving call by case...
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Ramavath Sneha
Jan 25, 2020
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delivery man didn't came

Address: Seven Hills Colony, Slv apartments , 202 flat no., Anantapur, Andhra Pradesh, 515001

I called to delivery man that come at afternoon or evening as i won't be at home in the morning. But he didn't came instead of that my order was returned to origin. Myntra has very bad customer services. I'm getting tired of it it's ridiculous. I hope you can deliver my order as soon as possible. I want my jacket back which i ordered when it was offer for that jacket at that price only i want....
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TarunMeena
from Mumbai, Maharashtra
Jan 24, 2020
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pick up denied by courier due tag missing

Address: Sawai Madhopur, Rajasthan, 322001

I have place return request of 2 redtape jacket but courier was denied due to tag mismatch or missing i have lodge complain to customer care but they also decline my complaint and i keep product as well as i received there is no tag on transparent polythene and inside the jacket other than a mrp tag on collar.

Please do needful i'm already kept patience for there from 10 jan.

Regards

Tarun meena...
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I placed an order on 22nd jan 2019 for the amount inr 2226. Mount got deducted from my airtel payments bank but order was not placed.

I checked with airtel payments bank. They told that transaction was successful from their end and they gave me transaction id and referece number as well.

I called myntra today 5-6 times sharing the same and screenshots of my transactions. They say the transaction got cancelled.br...
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Address: Pune, Maharashtra, 411037
Website: www.myntra.com

Hi.
I ordered a watch and sweater on myntra.

I wanted to return it. But accidentally had redeemed the points due to which return is disabled. The portal did not provide any confirmation and credited the points. I want to reverse this. I dont want the points but to return the product.
Kindly assist in this issue.

Placed on: 21 jan 2020
Order no:[protected]-4013101

Peoplebr...
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Parneet Dhindsa
Jan 24, 2020
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not refunding my money for return

Address: 619, SECTOR 91, Mohali, Punjab, 140307

I had ordered a us polo jacket of xl size which was too big for me. I returned the order right away very carefully, delivery guy also checked it's quality and tags very carefully. I ordered a size smaller very next day thinking i'll get my refund for earlier order. But it got declined. Without any specific reason. As i remember very clearly that every tag on its place...
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