Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 239

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Pls myntra refund my amount soon. I ordered it by mistake. I had cancelled out bt didn't get my money refund. Pls send me soon.
Hey pls refund soon. I had done online payment. Still didn't get my amount.
Pls refund soon...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

I ordered a hrx t-shirt amounting 699 plus 149 delivery charges that totals to 848 using flipkart pay later. My order number is[protected]-6435101. I somehow didn't like the product and returned it. But i only received 699 refund and not the delivery charges. Moreover at myntra site it is only showing order amounting of 699 in spite of 848 on my orders page. I want my delivery charges returned. As it was not clearly mentioned while placing...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

I ordered a kurta set on 23rd jan, 2020 and the pant shown in the website image were red colored. However i received a blue pant and so i returned the product by clearly stating that different colored product was delivered. The delivery executive checked the original tags and everything and assured me that the return will be successful. He took the product back but i got the mail that my refund is kept on hold. They mailed me to send them...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Myntra Designs Pvt. Ltd. AKR Tech Park- B Block, 7th Mile, Krishna Reddy Industrial Area Kudlu Gate, Bangalore – 560068

नमस्कार सर 21 दिसंबर 2019 को myntra.com पर एक सेल आई जिसके अंतर्गत मैंने लगभग ₹6800 की शॉपिंग की जिसका भुगतान मैंने एचडीएफसी के क्रेडिट कार्ड से किया जिसके अंतर्गत मुझे 10% का कैश डिस्काउंट...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Myntra Designs Private Ltd., AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bengaluru 560068, Karnataka, India, Bangalore, Karnataka, 121003

Website: Myntra

I ordered for zobby kundan jewellery set on 6th jan and the same was received on 8th jan. When the item was unpacked i found one maroon bead of set was missing and at the same moment i requested for the exchange. Further when the delivery boy came to pick the item on 13th jan, he refused to pick the same as there was no tag. But i didnt received the item with tag which i raised the issue to myntra customer care and the same was confirmed...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Www.Myntra.com

According to myntra, they had initiated the refund of rs1427but it had not been credit to acccount. According to my bank it's the myntra who had not sent money and myntra is blaming bank for this. Reference number given by myntra[protected] which is of no use according to bank. I have been calling myntra many times but their response is same that they have initiated the trasaction and they can't do anything. On asking the solution they...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Matri Niwas, Nigam Pally, Hakimpara, Siliguri., Darjeeling, West Bengal, 734001

I ordered a product with order id:[protected]-9637001 on 14th jan 2020, with successful payment through upi payment, id:[protected].
But i canceled the product on the 16th of jan 2020, regarding that i received the credit amount of ₹1688/- on 21st jan 2020, but on the same day, my money got debited from the bank account with transfer id: upi/rev/[protected].
Myntra says that the money is being transferred to the bank,...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

After placing order with these assho&es, they billed me for 3 items and sent only 2. Fastracked their investigation within 18 hours and tell me im lying theybsent 2 products. These guys are thieves, who run their shop and homes out of stolen money from peoples hard earned money. They made no attempt so check tampering on package or anything. Just selected the customer to rip off and proceeded. Stay away!
As per the pic. As you can...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560035

I returned these two products today. At the time of return the delivery person checked both my product’s tags and took it. Then i got a message saying that my return had been put on hold as tags are missing. I tried the products very carefully and returned it with all its original tags intact. I contacted the service team and the call centre person was very rude. I am an icon member of myntra and buy from it regularly but am so disappointed....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Dear Sir,

I have received the wrong size Nike shoes thrice in a row and despite various reassurances I am struggling to get a pick up done the shoes since 09 January 20 but no one even bothers to reply to my mails or calls and despite my various attempts to get it resolved all I get is another deadline which is NEVER adhered too and all I get is another deadline after a failed attempt.

I have written to Myntra...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 600053

Hi recently bought a shirt and returned to Myntra, i have given my ac details but it was mistakenly refunded to some one ac number, they said they transferred the amount for the ac number i shared, i want the proof of the ac details shared to you .below is the mail from Myntra

The bank reference number for this transaction is:[protected]. Your last 4 digit of the bank account number will be 5764....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I m a regular customer of myantra. I kept 1000
Rs in myntra account. And i am unable to do the purchase in that account, as per customer support instruction i am creating new account with same register mobile number, and they told transfer the amount into the new account. But still they didn't done. Frequency i am rising the issue and they didn't response. Finally i decide to delete the myntra app and inform to myntra irresponsible...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Gurgaon, Haryana, 122001

Hi this is regarding my order decline but payment got debited on 21oct.2019
I didn't get a solution even after of 3 months. My bank confirmed so many time that amount has been credited to myntra vpa address via upi payment method. But you still not able to find the transaction details, this is real lost my trust in myntra. Very unhelpful support from myntra.

Now i am really worried and upset from the response from myntra....

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: opp indrayni vihar,sant nagar, 411047

I have ordered a jeans on 6 th of january. But there was aquality issue so i returened that jeans. Pickup of that jeans was successfull and i got refund intiated message on 10 th of jan but still that amount iis not reflected in my bank account
Order no:[protected]-4205303
Amount:-792
Name of jeans:-ether women blue super skinny fit mid rise...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Got levi's black sneakers. Got worn off with in a month, the upper layers started coming off and sides were opening.
Returned to myntra after lot of mail exchange and got one more same product. It got the same problem even worse after a month.
Complained to myntra, got same response with an apology. Really don't understand if the products are real or fake. Fed up of the product....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 19A, 6A Main, 11 Cross, JP Nagar 3 Phase., 560078

I had to pants to return to myntra, a myntra rep visitis my place, shows the details of the return products to my mom & picks them up. I later get a notification from myntra that the pick up failed due to an internal error & i should rescheule it. I call the customer care & lodge a complain. They get back after a few weeks stating that the refund cannot be processed as the items were not received by them.

The concern is -...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560094

I have received a 2 year old item.
2/18 manufactured t-shirt.
And by mistake i clicked insider point and now i am not able to return it.
I spoke to the customer care and they are rude, unprofessional, and not ready to help me out.

Myntra is know for fresh fashion and i was delivered a 2 year old product.
I am very disappointed.
Please cancel my insider points and allow me to return the product.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Have received product with out the price tag which made me think about the originality of the product have raised so many compliant all have been declined to resolution yet.
The issue is while creating return and exchange they want there product with the tag and the irony is they are not delivering the product with tag. Have faced issues while cresting an exchange and return which they denied as the product did not have tag have raised...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110015

Fake product they are selling without any warranty
Had purchased guess watch from myntra and raised a issue that i did not got any warranty carr for my product tried reaching them but pathetic services they are offering without warranty no one can claim whether the product is genuine or not. There customer support is also pathetic dont even answer or resolve the issue
Worst services ever seen...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I ordered a forever new brand pencil skirt from myntra worth rs 3800. But i received a substandard brand skirt which was not even half the price. I made a return request, in which i clearly mentioned that i have received the wrong product. The delivery boy came and checked all the tags and took away the product. I got a message for this as well. After two hours i get a message, which says my refund has been put on hold!!! I called their customer...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment