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Myntra.com Complaints & Reviews

www.myntra.com

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Last updated Oct 26, 2024

Complaints 9819

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807

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9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 35

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Address: House No 162 Ward no 6 Near rich harvest school Bari brahmana

One an half months back i bought a mast and harbour watch from myntra. After few days it stopped working. Now, when i asked myntra about service of the watch they denied that they do not provide service for the product after 1 month and i should contact the brand. There is no contact number or email address of the brand on internet. Worst service....

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Myntra supposedly provides free delivery for first time purchase. But when I tried to place my first order, I was not only denied free delivery, but also charged with ridiculously high convenience fee (i.e. Rs.299/-)
No other e-commerce platforms charge that much within India. When I reached out to the customer care about this, their reply was even more bizarre. They claim that my account has very high rate of return! Which is ridiculous...

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Address: Near police station railway station road budhlada 151502

Sir/mam

I want to place orders at pincode 151502 bt it's show that we can't deliver at this pincode 151502. I had already placed order at this pincode 151502 last month

So resolve the pincode 151502

So that I can easily place order at pincode 151502

I am waiting for my order

My email adress is [protected]@gmail.com

Mobil number is +91-[protected]...

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Please restore delivery on pincode 799155. I've been ordering since last 2 years and even last November, l got my products delivered here.. Don't know why suddenly it's showing that delivery is not available here.. please resolve this problem as soon as possible....

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On 21st Nov 2021, My myntra.com account got hacked by changing the alternate phone number and some other email ID. The hacker used my Myntra Credit of Rs 5984 from my Myntra credit account and bought some product. Myntra also delivered the product to the invalid address.
Below is the person name and address:
Ansh raj
[protected]
Near Hari mirch Gurudwara Rd, Madhu Vihar, I.P.Extension, Patparganj, near subway, IP...

+3 photos

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I have ordered two t-shirts from Myntra, one item costing 239 rupees and another costing 174 rupees, ~413 total order value.
This was the price when I ordered/confirmed and even after the order was placed.
The online payment methods kept timing out so I opted for POD(Pay on delivery) option.
One of the items were delivered today, only for me to realise the price for my order had changed. I had to pay 399 rupees for the...

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I purchased myntra gift card of 2000rs from paytm at that time offer is not there that why i does nt redeemed it with myntra because its have validity of 1 year that why i does nt redeem but today while i shopping i seen good item with good discounted rate clothes that why i tried to redeem my myntra gift card to redeem which issued by paytm to purchase that clothes, at that time its says its already redeemed what is this? I am shock please...

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Address: Near police station railway station road budhlada 151502

I can't order the product due to pincode is not updating on myntra
It's showing that this pincode(151502) is not for delivering. I have already ordered on this pincode before 1 month

151502 pincode is not working on myntra app and Myntra site

All pincodes and city villages are equal for all online shoping companies...

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SInce past more than 10 yeas, i am buying products from myntra. Today i wanted to delete my alternative myntra account but by mistake my MAIN myntra account got deleted.
I am an Elite member of myntra as it was shown in my myntra profile.
Before this mishap, one of my product got delivered, which size was up to the mark.
now when i called the customer care, they were not helping me to revive my account and i found...

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I have bought a shoes from myntra of ₹3449 and recieved a different product.They approved my complaint and generated pickup 3 times but the delivery boy rejected it every time after that I am trying to return them but they are not helping me in it. I am trying to contact them complaint them about the issue but there was nothing on their part other than a 24-48 hour wait . I have to return your product. For that, give me the return option...

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I bought product, it is damaged, Needed to gift it to someone, No help from Myntra at all. They sussest, product non replaceable or refundable. This is really unacceptable. For damaged ones they should replace.
Order id bce8524e088e46bbb5aaa33d33dcbafe...

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Address: Tripura,kailashahar

I always order from Myntra but from 10 days Myntra showing not deliverable to my pincode any product i choose. So i am curious to know what's the matter. Is it Myntra closing delivery to this pincode or something else.but myntra CUSTOMER CARE is just ###. It didn't work . Neither the ph.no they provided as CUSTOMER CARE number. I just want to know the matter and if there is some prblm then fix it fast...it's December all offers...

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I received an opposite-gender t-shirt. I ordered a men's t-shirt but I received a women's t-shirt when I placed a return request they are not accepting it and said this is my fault.

Please look into this. I am following this for the last 25 days but the issue is still unresolved....

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Address: Champhai,Mizoram

I have ordered H&M derby shoes from myntra and the size are large as usual size, so I return them and when the delivery guy came the serial number mismatch the system.So I called myntra customer care and they told me to wait for 48 hours and after that I received a message saying that my queries have been solved, but my problems are not solved because they cancel my return request, I called them many times and they always said to me to wait...

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I, Neelabja Adkuloo, purchased the following products on the Myntra app on 24 November 2022:

1. Anouk Gold Toned and Pink Stone Studded and Beaded Jewellery Set
2. Anouk Gold-Toned and Green Stone Studded and Beaded Jewellery Set
3. Anouk Silver-Toned Oxidised Stone Studded Choker Necklace

I requested the return of these items on 28 November 2022 (Monday) within the 7-day return period because...

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Bought a Tommy Hilfiger in early november 2022
Men Blue & Red Printed Pure Cotton T-shirt
order number
[protected]-2442703.

Size and fit was not to my liking and they did not have a larger size at that time. hence, decided to return, which was picked up promptly.

however, the problem was the refund. gave my bank details via their website support and called their customer support at least...

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Address: online

Order ID #121565244255921535903

The order was returned in a bonafide manner on 14th Oct'22
Subsequently, Myntra started claiming that the product failed quality checks and tried coercing me to accept the reshipped product, so that they can get out of providing me a refund. When I refused to accept the reshipped item, they chose to keep the product to sell to another unsuspecting customer and did not refund me the amount...

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Address: Bengaluru

Website: myntra.com

I bought a black and gray duffle bag of brand "gear" order ID[protected]-2692201 and packet ID [protected].
The product was of smaller size and not as per the description. I initiated a return request, however now I am being asked to self ship the product. This wasn't mentioned when I was placing the order. I wouldn't have bought the product if this was mentioned. Why should I courier the product back, isn't it a job of Myntra....

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From Monday 28 Nov. I am trying to access my account using Myntra app but it is re-directing me to 'browser login' page like a First time user.
I am using this app from few years and have approx._500 orders in history but not able to access/login to my account at all. Every time it is taking me for 'Sign in/Login' page in browser and not opening app in my mobile phone. I have even tried using 'Forgot password' link but it is also pointing...

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Website: www.myntra.com

Myntra has rejected my return request and is forcing me to keep their low quality product. All things they are saying completely false. I ordered a sweatshirt worth Rs 683 on 26 th November and returned on the same day because I didn't like the quality. Now after picking up the product, they have first put the return on hold and now rejected the return request saying product didn't pass the quality check.
My order ID is 122092807307701746301....

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