Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 36

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

1.Myntra rejected my 2 return items that I returned within half an hour and was picked up within another half an hour, saying it was used/damaged.
These are products I didn't even try on as there was a marked difference between my expectations and received product quality. I returned promptly.
After haggling with customer care for more than 2 days who don't try to solve the issue and instead keep repeating their generic statements...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have received a wrong product from Myntra I have ordered Hangup blazer and received hangup trouser. The moment I receive the order I raised a complain and they told me next 3 days this issue will be resolve but
Issue raised on 18Nov 22
Date to be resolved: 21Nov22
I have called on 21nov22 they told me on 26nov issue will be resolved. On 24Nov i received a message of pickup fail but no pick up attempt has been done...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered the item of rupees 647 from Myntra using ICICI credit card and returned it and and myntra initiated refund also on October 3 but I didn't received that so I raised a dispute regarding that in icici bank and it took around 1 month to get details about it but now they are saying that your complain is closed because it is declined by merchant side and you need to contact merchant and again I contacted myntra for this they are saying...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My account with number [protected] got deactivated without any prior information after receiving bulk order of 9 shoes. Some of the items are still to be delivered to me and they have refused to provide me access to my account. I am unable trach or return anything. They are just trying to gulp my money intentionally....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered a jeans if Wrangler but i received different jeans if Wrangler.. i ordered Wrangler vegas skinny fit jeans but i received Wrangler Millard straight fit jeans... Registered mobile number is [protected]
And order id of product is 1221093 [protected].. plz help me with my refund......

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered a Wrangler mens vegas skinny fit jeans which i was delivered on 26 November whose Order ID is 1221093 [protected].. instead of what i ordered i received a jeans of Wrangler brand but not the one i ordered... I ordered vegas skinny fit jeans but i received Wrangler millard straight fit jeans..plz help me with a good resolution as the price is too high and i cannot afford this much loss of 4299.
Registered mobile number...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered woodland shoes, I tried the shoes when i am back from office on the same day, as it didn't fit me and I didn't like the fit, I placed the return on the same day.
After the pick up was successful, I received a message saying my return request was " out on hold" as it failed to pass quality check.
I called up customer care and they informed that the quality check failed, how come they can claim that the product...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

No details about sender ID placed on the unknown parcel. How to know or return the parcel again...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered dot n key lip balm from myntra and the product is already opened and used.so i have returned it to mytra back after they confirm return..then i contacted customer care but they are not giving me an answer, they just tell me to wait..it's been 14 days..still no refund.. this is injustice..i need my refund amount asap. I have already created an issue on myntra and the issue details are
Issue Created
IN[protected]...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Myntra

This is to inform you that I have order a jacket from Myntra application and the have accepted the order and delivery has to be done on 21/21/2022 but they were failed to delivery the product and same thing happen again next day and after that they have cancelled the order without any specific reasons I have also raise a issue to Myntra but there was no explanation rather than sorry. As person is in need of the product on that day this kind...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have myntra credit of more than 10k which is expiring on 30.11.22. I tried to order from Myntra but it requires OTP on the registered number. My registered number is not wokring as i am outside India. Ibtried to contact myntra multiple times to update my number. They will say we will get back to you but they are not giving any oroper response. Earlier also they have keept my rs 3000. This time it is more than 10k. I am working hard to earn...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Returns Processing FacilitySurvey Numbers 231, 232 and 233Soukya Road, Samethanahalli VillageAnugondanahalli Hobli, Hoskote TalukBangalore - 560067

I had ordered a jeans (ACTIMAXX red and grey mens tshirt) on 2 november from myntra. It arrived early (11th november). I tried the jeans out but due to fitting issues i decided to return it and exchange with another product . I requested for the exchange on that very day and paid online the extra amount they asked for. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day but due some...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had initiated return request of 2 KVSFAB lehenga choli set cost approximately 5000 within few hours after receiving product. Returned my order due to some fitting issue. Pickup was done very next day when I received my order. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".I clearly remember not misplacing.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: WMVX+7FF, Kodbisanhalli, Bengaluru, Karnataka 560103

Website: www.myntra.com

Myntra.com offers 15 days return and exchange option, but my product was delivered but not given return and exchange policy, please contact us.
Tracking Id - MYNP[protected],...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Myntra.con

I ordered a reebok shoe worth 5300. Received an old tattered adidas. Placed an order for return for pick up n the delivery agent collected it but since then I am told that my return has been cancelled and there has been no update even after speaking to 2 customer care...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: B-006, Prism Sovereign Apartment, 4th Main, 12th Cross, BEML Layout, Bangalre(560066)

Hi,

I became a victim of a cyber crime over Myntra.com. I kept my gift card money of 7000 INR there but someone hacked my myntra account(due to security bug in myntra.com or myntra app) and did the shopping of 6915 INR.
I already wrote to Myntra.com but they still need the involvement of cyber security cell here. So just adding you in the loop.

I am quite sure that this incident must have happened with...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Bavdhan, Pune

I had returned a jacket which was ordered by mistake, without even opening the outer cover. All brand tags were intact. After pickup by the Myntra guy, I got a message from Myntra some time later saying that it failed quality check and refund would not be processed. I am surprised, as the product was not even opened by me. I tried calling the pickup guy, but couldn't connect with him later.
Request you to look into it on priority,...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

In morning at 8 am delivery boy call me and he asked that i have parcel from Myntra and i said yes but can you deliver it tomorrow i am not at home and he start abusing ### this and that
Delivery boy no +[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bengaluru, Karnataka

Order ID # 1219810 [protected]
Had purchased a Clarks Men Tan Brown Leather Mid-Top Derby Shoes From Myntra.com on 4th November 2022 through their app, upon receiving the shoes and opening the package seal, i was shocked to see the shoe box was completely tampered and damaged inside and out and upon opening the box and inspecting the shoes, i found that the shoes were defective in nature, the shoes looked old, had stains and creases...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India

So I ordered an Armani watch (AX5581) on Nov 2, 2022. Had such a high hope when it got delivered just 2 days later.

And the disappointment when I received a different product! Recieved AX5269.

I instantly initiated a return request and then filed a complaint of wrong product received on the Myntra Help Center. The pickup guy came within 2 hours and he called his senior asking for a solution, telling him that...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment