Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 38

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I ordered a shirt from myntra or i have a size fit issue so i return the product and delivery agent check it carefully .. but now myntra refused to take my product by saying it is damaged.. I sent a shirt which i recieved as same as they deliver to me...
Myntra refused to accept my product and does not make any return for that ..
Please help me .....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Myntra

Maine 19 oct ko shoes order kiye the they delivered on 21st oct. in evening on the very next day i put a return but.rill now they not resolved my issue.becauce of size & fit husband the shoes not perfect to my husband.Thats why i have to retured it.but they not returned yet.quality issue bol k rehect kiya unki tarf s ak baar aaya koi pick up k liye &they rejected and said.talk to the customer care..so many times i called customer care but...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Banglore

I had ordered a dress (JC Collection Blue Midi Dress) on Myntra on 20 Sep, 2022. I received this dress on 16 Oct, 2022. As the dress was not fitting due to small size, I filed a return request of the product on the same day. I received the company message that request has been received and to handover the product to the pickup agent. However when I checked again to check the status of return I found that company had put the product return...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bengaluru

I ordered two Bombay Dyeing Towels from Myntra. The Lime green colour towel got unravelled and a hole developed in one wash, despite following Wash Care instructions of the product. When I complained to Myntra, they responded that Bombay Dyeing is a trusted company, their products are of good quality and Myntra's does not ibelieve that it was a defective product.
Obviously, despite sending photographs, they believe the supplier rather...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Banglore

Website: Myntra.com

I ordered one gerua kurta but at the time of delivery I was not in city and now they are not refunding not cancel order pls five my refund...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I want to exchange my product because of size issue but my delivery status didn’t get updated yet...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Myntra.com

On Oct 20th, 2022, I placed an order amounting to INR 5, 182 with Myntra. Myntra confirmed my order and even assigned tentative delivery dates. However, a few days later, my order was cancelled without notice.

Not Myntra is claiming that the payment was never received and that the order was never confirmed. The payment gateway used by PayU and there has been a clear miscommunication with regards to payment.

My...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had placed return request in myntra with reason that product looks old and used, after that pickup boy picked up product after properly cheking it, then i got msg that product is on hold bcz tags are missing and now i got msg return request declined, even though tags was intact at time of pickup then only pickup boy picked it up, generally pickup boy refused to pickup if anything is missing, i dont know what toh do, bcz i havent used the...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My order is showing delivered but I didn’t received the product. When I talked to customer executive he provided me with 5 days clause of their policy.

Orderid: 1218221 [protected]

My ask from them was to check with their delivery agent ad I was not able to contact him but they are not bothered at all.

Thanks myntra atleast now I know Where I get AMOZONing experience for my future online shoppingbr...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Product Details
I have raised the Pickup for three products which are as follows.
Product 1 - INDYA Women Maroon Solid Straight Palazzos
Product 2- Vishudh Turquoise Blue & Off White Foil Print Ready to Wear Lehenga & Blouse With Dupatta
Product 3- YouBella Red Gold-Plated Contemporary Studs
The order Is of all the product is same which is Order ID # 1217868 [protected] registered with mobile number...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My return has been rejected even after having product was unused with proper packaging & price tag, all stuffs checked by delivery executive before pick up. Now when pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".I called up the customer care and they informed me that the courier guy said that the "price tag was missing, whereas i showed the tags...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Ordered 4 items of bath and body works from Myntra.They delivered 3 items on 1st Oct and 1 item status was showing pending delivery. I checked on 3rd Oct and status of pending item was changed to Deliver but I was not. I raised the concern immediately on 3rd Oct.
They created an issue# IN[protected] and ensured me they will look into it. I checked a couple of days later in app they marked that issue as resolved, saying...

Helpful

Be the first one to find this review helpful

Found this helpful?

I had ordered suit from Kalini brand from Myntra. It arrived early . I tried the suit out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was successful. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold"...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Shimla Himachal Pradesh

On 26 October 2022 I ordered HIGHLANDER
Men PU Sneakers from Myntra and on the the same day it was found the following things were missing/damaged from the parcel received:
1. The box was not sealed with the Myntra tape.
2. The box was teared from the side already.
3. The shoe was used and damaged from the side and,
4. There were no tags obviously as I got a used product.
So, I decided to exchange...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had ordered a pair of Nautica Brown Casual Shoes Size 10 from Myntra that was delivered on 1st Oct 2022.

Order ID- 1216063 [protected]

- Due to an issue with the size of the shoes, I placed a return request on Myntra.
- As I was not available at the pick up address when the pick up was scheduled, I requested the pick up executive to reschedule the pick up and he agreed to reschedule that.
-...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Myntra

I had ordered a jeans from Myntra of roadster company which cost me 2700 rupees so I was expecting good fabric quality but when it delivered to me i instantly raised return request because fabric quality was very poor, then delivery agent came. He picked up product and he checked everything, brand tag, whether it is used or not and he said it's all clear, but when it went to there warehouse they just declined that they could not return because...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 115/234 Aggarwal Farm, Rim Tirth Marg, Mansarovar

I had ordered a pair of Red Tape Women shoe, with 1 year warranty. Myntra claims that MRP = Rs.6, 099, Discount = -Rs.4, 758, Coupon discount = Rs.190,
Total Paid = Rs. 1, 151.
Now it is torn in just 10-20 days after the day of purchase. I am seeking for the help from myntra for the same, they refused to give me refund or replacement for the same, the quality of the product is very poor, it might be a copy of the brand or...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered 4 items from myntra.I ordered it by verifying their return policy, as the quality was very poor I requested for return. One day i got a message saying the will be done today, I even took leave from my office and waited for them because the item was expensive. At night I called the guy and he said he is not able to pick up the item. Next day I got a message saying pick up failed as iam unavailable. I complained in myntra. They...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I order Denim Jacket from Myntra and received the item on 27 Oct 2022. I did not like the item as it the colour was different compare to product image. The delivery guy picked it up the next day on 28 Oct 2022. The delivery guy confirmed that the item tags were there on the item. I did not remove the tags. I returned the item as it is to Myntra. Now they are not refunding my amount back to my account and put my return on hold. Kindly help...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had returned an item I ordered from the myntra. It is 15 days since I created the return request and my request got approved but not pickup agent is coming for the pickup and whenever I contact to Myntra support team and they raises a query and get me a new timeline every single time. Its been 15 days passed but still no solution to the queries and not the pickup is arranged. Its been getting too much irritating now.....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment