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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 34

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H
Hyder527
from Srikantabati, West Bengal
Dec 17, 2022
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I got damaged product- Nova NHT 1073-00 USB Trimmer for men, Black&Blue.

Order ID # 1222189 [protected]
return Id- [protected],
I ordered the Nova 1073 men black & blue trimmer on[protected] and received the product on[protected] but when I unboxed, I got damaged product.
After that I requested a return to myntra and I have sent pictures of the damaged product and etc., whatever they asked to send.
But is over 8 days they did responded to my return request and whenever I call yo the...
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Simran0612
from Gurgaon Rural, Haryana
Dec 16, 2022
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Account deactivated after after pickup master refused to accept the order

Pickup master refused to pickup the order and then myntra deactivated the account i want to return product please help...
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S
sohail12
Dec 15, 2022
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Cancel my all order without my permission

I order lots of products 4 roadstart jeans 1 Lakme cc cream order during their annual myntra 2022 sale. When the product was ordered it was in stock. order date 10-12 Dec. 2022 order date. then I received a message today[protected]. when I checked on the myntra app, I saw the product was canceled without my permission and the amount refunded some product amount refunded to my account silently. And when I talked to the myntra customer, they...
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abrar12
Dec 15, 2022
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Order cancel without my permission silently

I had ordered a Mast & Harbour
Men Peach & White Colourblocked Round Neck Sweatshirt during their annual myntra 2022 sale. When the product was ordered it was in stock on 11 December 2022 order date . today[protected] I received a message Unfortunately, we had to cancel your order due to unforeseen circumstances. when i checked on the myntra app, to my surprise i see that product were cancelled without my permission...
+1 photos
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Tania M
from Kolkata, West Bengal
Dec 15, 2022
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Account suspended without any notice, not giving option to return or exchange items as promised before placing order

Website: myntra.com

Myntra.com is doing everything possible to harass and cause extreme difficulties for the customer. I am a frequent buyer of Myntra for almost the last 10 years. On December 7 I placed an order through this app. There was no notice of suspension or any warning or cancellation from this site while making the transaction, my money got debited and I even received a message that the order is successfully placed.

From December 11,...
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Arunima 108
Dec 14, 2022
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Refund is not credited in my account even after 11 business days

Website: Myntra.com

I cancelled my prepaid order from myntra and didn't receive any refund even after 11 days ( given time) . I paid using my google pay . It was given that instant refund is available but didn't receive any....
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dwaipayan.kar
from Kolkata, West Bengal
Dec 14, 2022
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Myntra Selling counterfeit Adidas shoes

Hi,

I had recently ordered a pair of Adidas Stan Smith sneakers from Myntra from a listing on their website. It is being sold at the same price as a pair of originals.

I received the product today and found that they are counterfeit with several giveaways. Firstly, it didn't come in a adidas box, but a regular myntra box. The quality felt cheap and the outsole has a cream colour which doesn't match the white...
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PankajParmar70
from Mumbai, Maharashtra
Dec 13, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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Bought briefs of 2 pack from Myntra app- delivered wrong size & not returning -not refunding

Address: Returns Processing FacilitySurvey Numbers 231, 232 and 233Soukya Road, Samethanahalli VillageAnugondanahalli Hobli, Hoskote TalukBangalore - 560067

I bought briefs pack 2 from Myntra app on 6 dec 22 delivered by next day which was size L as 86.5 cm but they delivered me 90cm size size L as when I raised complain to consumers care they are not returning or not refunding the same - saying that we cannot - I bought 86.5 cm from Myntra app but received 90 cm kindly exchange it or refund it & take it back...
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nims_sid
Dec 12, 2022
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Orders getting cancelled

I tried to place an order on Myntra today . The whole order got cancelled .
I called the customer service and they said it was an error and to place a fresh order . I placed a fresh order and again the same issue happened . it is very unfortunate that I'm not getting the help I need and then I'm getting the message that my problem is resolved when it is not resolved. Neither did the customer support staff or the escalation department...
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Cdeepak443
from Jaipur, Rajasthan
Dec 11, 2022
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Gift Wrap not provided and no personalized message

I have ordered a gift for my fiancee and opted for gift wrap service, additionally I also opted for a personalized message to be sent along with the parcel and got charged extra by Mynta.

My order got delivered in a normal cover like Mynta usually does and there was not personalized message. Such a pathetic service as Mynta ruined our special moment no personalized message, no gift wrap.

Invoice was also sent...
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Manojbatra24
from Mumbai, Maharashtra
Dec 11, 2022
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Return not honoured

Address: Mumbai
Website: Myntra

I have ordered a red ducati shoe from myntra and my order id is[protected]-2551501.( invoice no. I0623SE[protected] I received the outer box in broken condition when the product was received by me and i immediately took a video of the same in front of the courier person but the delivery boy said i cannot tale it back now since its opened so you kindly put a return request on myntra. I put a return request the same delivery boy came to...
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PraveenKumar9939
from Hazaribagh, Jharkhand
Dec 10, 2022
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Suspended my account without any reason

Address: Bangluru, karnataka, india

Hi,

My myntra account with the user id [protected]@gmail.com, is suddenly they had suspended and locked, however without any reason or intimation they had suspended and if they had mentioned the reason like something went wrong i will accept, but i called to customer care people and they are saying no reason for this, this is strange and please take proper action on myntra on my issue, need an investigation for this issue...
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Sonali M Parekh
from Mumbai, Maharashtra
Dec 10, 2022
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No product delivered against money charged and no refund offered

After contacting the customer service several times over the last month and spending hours speaking to them. I am reaching out for help. They charged me 6, 995 for a pair of boots, they did not deliver them and will not refund the money either....
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Sonali M Parekh
from Mumbai, Maharashtra
Dec 10, 2022
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No product delivered against money charged and no refund

After contacting Myntra several times over the last month and spending hours speaking to their customer service. I am reaching out for help. They charged me 6, 995 for a pair of boots, they did not deliver them and will not refund the money either....
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J
jainmudit26
Dec 10, 2022
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Not Attemted Pick Up

Address: Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103

Order id #122178145652543696001
Was ordered earlier their is return but not attempted by pick boy their is hold even contact couple of times with customer care but their is no response.kindly help...
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[email protected]
Dec 10, 2022
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Payment done but order not accepted

I have order cloths from the myntra.com payment was made via mobikwik pay later app the money has been debited but the order has not been placed in my myntra account it is showing place order . either refund the money or accept the order amount of rs 2523...
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Sarita Palni
Dec 10, 2022
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Got a used product.

I ordered a lehenga from myntra and recieved it on time. But the status of delivery was not updated as delivered and it was rather updated as failed. On opening the product I found out that the product was already used. I filed a complaint regarding both the issues on customer care on 30th November, 2022 because since the deliver status was shown as failed I was not able to return if. After talking to customer care for more that 10-15 times...
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Grace12
from Gwalior, Madhya Pradesh
Dec 10, 2022
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Express delivery delayed

Order ID # 1222290 [protected]
I ordered a shirt top in express so that it would reach to me in 2 days because I'm needed to wear that product by Monday. But as my delivery is delayed they are not even showing the next delivery date. The product is urgently be delivered before 12th. I request if they could do this....
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Shruti@100931
from Lucknow, Uttar Pradesh
Dec 9, 2022
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Regarding the sender who has sent me the product

I received beanie lilac purple one size of h&m. Order number mentioned is c7567133-b[protected]af31614244c7...
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Mini Agarwal1
from Howrah, West Bengal
Dec 9, 2022
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Fake FOSSIL watch delivered and not refunding my amount

I had ordered a fossil watch Order ID # 1220764 [protected] with Model name FS4656, however, FS4656IE was delivered to me which is a different design and model number also. ON return Myntra denied saying quality check did not pass wherein they in the first place have delivered a FAKE FOSSIL watch. My order amount is Rs 9, 715 which is a huge amount
Myntra have been calling me and mentally harassing me as well
I want to charge...
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