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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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V
Vineet207
from Ghaziabad, Uttar Pradesh
Sep 3, 2022
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Refund cancelled

We have received the damaged product and we requested the return of the product but they cancelled the request....
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Ram gopal vanga
from Yanam, Puducherry
Sep 2, 2022
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Cancelled my order after confirmation

Website: Myntra.com

Ordered some items in Myntra. They have sent order confirmation mail, now they cancelled it saying product went out of stock during processing...
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K
khalsa2711
from Delhi, Delhi
Sep 2, 2022
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Myntra delivery persons ask for ID proof for delivering clothes

Everytime i get a delivery from Myntra, the delivery guys ask for showing ID proof for merely delivering clothes.
They even take photos of my ID proof.
If refused to show an ID proof they do not deliver.
How is it legal to ask customers to show their Id proofs for buying clothes....
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R
rajeshray4
from Ghātāl, West Bengal
Sep 2, 2022
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Return product quality check failed & reshipped me wrong product.

Address: Survey Numbers 231, 232 and 233Soukya Road, Samethanahalli VillageAnugondanahalli Hobli, Hoskote TalukBangalore - 560067

I purchased a VASTRAMAY Men Maroon And Rose Gold Colored Solid Sherwani Set (Rs.3329/-) on 13th june 2022. After delivery on I requested to return the product on 18th june because of quality/size issue.
But after return the product the request got rejected by Myntra. As per their concerned person the metarial was not right so they rejected the request and reshipped the product. Whereas I return the same product which their concerned...
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N
Naurena
from New Delhi, Delhi
Sep 2, 2022
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Mishandling customer

Website: Myntra

This is hardly disheartening that you take your customer for granted because I called your customers care service and Ayush your help desk officer failed to listen to my problem and in turn did not respond and put my call on hold and falsely accused of not hearing it. I want to lodge a complaint against Mr Aayush for not handling customer with respect and not valuing Time .I want strict action to be taken against him...
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Chandni9090
from Haldwani, Uttarakhand
Sep 2, 2022
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I'm complaining about a genuine return that was rejected by Myntra.

I had ordered Roadster Black Tassled Loafers from Myntra on 27 August and I received the product on 31 August . But because it had size issue I returned the product on the same day when it was shipped to me and it was picked up the very next day. But then received an email stating that my on-hold return was rejected on the grounds that it failed quality check. I mean I don't even understand on what basis they failed to return it. Everything...
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Naurena
from New Delhi, Delhi
Sep 2, 2022
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Mango jeans refund refused

I ordered a mango jeans but unfortunately it was big in size so I requested it's return so on 1/09/2022 delivery boy picked up the article in excellent condition from my home with proper inspection and all tags intact but he called me at odd hours in night and put a false allegations that it was wet which is a great lie and you are re shipping it to me which is unacceptable because I will not suffer because of your staff negligence and he...
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Vanaida Vaz
Sep 1, 2022
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Missing watch from the box delivered

A watch was ordered for my mother from her account a few days back and it was delivered to us on the 28 of August. I paid the delivery boy and opened the package. The box seal was open and if was shocking to see that there wasn't any watch inside. The amount paid was 8995 rupees. The delivery boy immediately asked me to complain and I did the same. They said they will look into the matter and resolve the issue. Yesterday my mother got a message...
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akshaysuryawanshi
from dhule, Maharashtra
Sep 1, 2022
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Exchange a product which is under warranty

Address: 201 JAIHIND COLONY DHULE 424002
Website: www.myntra.com

Hello Team,
I purchase a new one plus z wireless Bluetooth earphones on 26 December 2021 Which is under warranty now. But it is not working well I went to the one plus showroom yesterday but they told me that have to contact to myntra team. But they do not show any support to me.
Please help me with that....
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N
naiknaiknaik
from New Delhi, Delhi
Sep 1, 2022
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Return Related Issue (Scammed)

I had purchased a shaver from Myntra around a month ago, It was a defective piece and I tried to return it but they said it's non returnable product. While purchasing the product this was never mentioned, instead it was mentioned as "Hassel free 15 days return". They are now not ready to take it back either....
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S
Shivani Jhanwar
Sep 1, 2022
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Not received refund for cancelled order

Date: 3rd of August
Mobile Number:[protected]
Name: Shivani Jhanwar

I was expected to get refund for my order named as "Hydes and Hues Men Black Solid Formal Loafers" which I order on 28 July 2022 and cancelled it on 3rd of August 2022. I have not received my refund yet.

If Myntra have process my refund then I need the debit bank statement so that I can share that with my Bank....
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V
Vasu bhalla
Sep 1, 2022
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Order cancelled by myntra without my permission

I ordered 4 jeans. 2 got delivered but 2 of those got cancelled by myntra itself without my permission...
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Deena vincy
from Thanjavur, Tamil Nadu
Sep 1, 2022
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Missing of one product

I've ordered two guess wallet worth of 11600. Package was tore and was sticked with a cello tape. When I saw the parcel it was torn from
one side and was sealed with white tape.
When I opened the parcel one item was missing from my parcel. Only one item was there another was missing inside. Immediately I called to the delivery person he has not pick up my calls then same day aftn I called to customer person they told me to wait...
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Ishu.Bhardwaj
from New Delhi, Delhi
Sep 1, 2022
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Myntra automatically cancelled my orders from their end without my permission

Hey Team,

I wanted to raise a complaint against Myntra team as they have cancelled my 5 orders from their end. It was 4 Levi's jeans and 1 Levi's t-shirt.
I have been talking to the customer care of Myntra and they're just saying it's because of their technical glitch and making fool of customers.
I want the same product for same price but they have given the me 300 points instead of order value of approx Rs....
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singhnavpreet129875640
from Jalandhar, Punjab
Sep 1, 2022
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Have not receive the payment of my refund item

Address: Jalandhar

I ordered a shirt from Myntra but it was not the actual shirt so I am request to return it back but I haven't received my payment yet kindly I want can't want my payment backIn my bank account...
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K
kavindra Narwariya
Sep 1, 2022
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Account blacklist and return product

Address: Gwalior Madhya Pradesh

Order I'd 121229921616367795701
Rejistered no. [protected]
Product asisc shoes
Email- [protected]@gmail.com

— Unreasonable deactivation of myntra account
Kavindra
from gwalior MadhYa pradesh

August 23, 2022

I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "this account does not exist" which...
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manvendrarc
from Karnal, Haryana
Aug 31, 2022
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My order was cancelled by Myntra

I order 5 Jeans and 1 Shirt from Levis Branding. Some of the order were 2 day deliveries but just a day before delivery they cancelled my order on their own saying that it was out of stock! But when i checked it, and it was AVAILABLE at much higher price. Why Myntra is scheming in such a way? In fact I’m an Insider member! I am totally disappointed in Myntra Service towards its customers! Also i am not able to connect to their executive...
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A
ArjungopiTv
from Malappuram, Kerala
Aug 31, 2022
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C9 Airwear

Website: Myntra

I have purchased a product from myntra when I receive the product it was small I try to exchange the product they were telling like it's non returnable product, I contact with customer care they were no reponding properly and their behaviour was also not acceptable for me. There were not mentioned as non exchangable in the product details....
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YaminiSweety
from HYDERABAD, Andhra Pradesh
Aug 30, 2022
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Product got torn off in just a week

Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India 5

Hello myntra
I am your oldest consumer and you can check all my old orders.
I was having a faith of having best relation between your company and a customer
But it is very sad to say that from past 1 month I am trying for a replacement of my order which I ordered from myntra itself
I ordered a pair of shoes but one of them got torn off within a week so i want to replace it but none of them is listening to my concern...
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R
Rajatkalra
Aug 30, 2022
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Regarding delivery boy misbehaviour

Address: A 21 Shyam Nagar Okhla Phase 3, South delhi

I ordered pair of Jean of here&now brand on 29th August 2022. Delivery boy didn't inform me about parcel delivery time that when he did so. I wasn't aware of my parcel as I didn't get any call from agent end. At evening, I called him then he talked like nonsense, said what if I didn't inform you, go and take your order, I put that somewhere. Is there no sense to talk to customers. Absolutely Shameful act by myntra. Shut down your operations...
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