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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

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transfer myntra credit amount to my bank account

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Received damaged product, company not providing exchange or refund.

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Myntra.com reviews & complaints page 43

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I would like to highlight faced by me as a customer from the customer service till manager along with courier services.

I received a product on 8th Skechers and informed myntra that i received different model and color of shoes as brand is same.

Myntra open an investigation and approved my request on 9th and same attached in this email.

After that courier boy came and insulted my family regarding...

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I bought a vega 9 in 1 cleanser from myntra in around 2000 rps n i got defective n damaged one wch is not working..so i requested for return...as it is clearly mentioned in return policy they vl tk return but when i contact to custoner care they told u contact to vega n get it repairec there...i paid for a new product so y i should get repaired one as well as i bought from myntra so why i should go to vega center...i feel mentally harrased...

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Us polo ki jeans mne 8th September ko return kar di thi uska refund dalne ki jgha vo log fr se return maag rhe hai mere se jab mne return de diya to kha se return duga m mne ek pic bhi send ki thi un logo ke pass usme saaf dikh rha hai ki 8th September ko picked up ho gyi thi or mere pass pick up agent ki call recording bhi hai usme sab kuch clear ho jayega aapko ki mne return de diya tha usko...

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I found few t shirt in myntra good after so many failed attempts, but it was out of stock, i put that on my Wishlist now it is almost 4-5 months, that product is still out of stock..
Product code[protected] & 12352168...

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I ordered a black jacket from myntra, but received a pink t-shirt. Even after chatting with them, and calling them multiple times, they didn't provide me with a refund or a return or an exchange for the wrong product.
The brand sucks for the customer support which is in namesake only....

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Address: Room No - 31, New Intern Hostel, Base Hospital, Srikot, Srinagar, Garhwal

I ordered my shoes from myntra which had a defective product and packaging. Even after chatting with them, calling them multiple times, they didn't provide me with a refund or a return for the used product that they delivered to me. Instead of helping me they created false statement that they checked the product before but it's totally wrong....

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I have received my order but the order status is not updated because of which I am not able to return the product.
I called customer care and she told me there is nothing she can do about it.
Worst customer service ever. It has been a week and I'm trying to get in touch with them, but still no response....

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Address: Bengluru

I got a clutch which has defected and i immediately applied for exchange for that product. Now the delivery guy came today after seeing the defected product he said he will not exchange and i contacted the consumer care also for the same and they denied this too and said they will see this on 24th sep.

I ordered this clutch as i had to gift it to someone and they have such a bad service. I told them even that its urgent and...

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Hi have ordered a product on 18th sep, got a delivery message on 19th that it has been delivered but i didn’t receive it. I called the delivery boy. He didn’t receive.. callwd the customer care and conplained they said will investigate and resolve.. still i didn’t receive the product and They have closed the complaints and not registering any complaint.. i called the customer care and they are not registering the complaint and saying...

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My order got cancelled on 17th September but it got delivered the next day and the delivery status on the app is still not updated from cancelled to delivered. I need to exchange the product to a different size but because of the cancelled status I am unable to do that and I’ve called myntra help centre 3-4 times and my issue is still not resolved....

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Hi Myntra Team,
I had purchased a VIP trolley and it got delivered on 13th September 2022. Next day, I got a message and phone no of the pickup agent that the order will get picked up. I tried calling the agent entire day and he did not show up. I got message that the return got failed. I then filed a complaint - IN[protected]. They assured me that the issue will get resolved by 19th. I got a message today that my order will...

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I just spoke to the supervisor at myntra about the convenience levied on my account, the quality of the products is so low that the customer is bound to return them, The supervisor and the executive have just attitude filled about Myntra!!!
Myntra is a BRAnd... its a platform where sellers sell their [products.
The charges are so uncalled for and NO prior notifications or no updates on mail to such charges, DO Quality on the...

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Website: myntra.com

I had ordered certain items and received them today as well but these are not showing on Myntra's app when I log in, maybe because of some technical glitch. I have logged in a thousand times but the problem doesn't seem to go away. I want to exchange a particular item but am not able to....

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Address: Qtr no.D8, CSIR-IHBT residential colony

Website: Myntra

Hi,
I have been your customer for a long period but I have never faced an issue regarding Delivery or any other cause till date, the issue recently took place was a very worst experience. A few days back also faced an issue with the delivery person for a return Item which was been solved on the same day and the Delivery person accepted that it happened mistakenly. Again with the delivery now I am facing the same problem and the Logistics...

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I ordered sunglasses from myntra which had no price tags, no serial number, and a defective packaging. Even after chatting with them, calling them multiple times, they didn't provide me with a refund or a return or an exchange for the used product that they delivered to me. Instead of helping me they created false complaints on their portal that I had used the product.

Previously also they had delivered wrong product to me...

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Address: Myntra Twitter, Instagram, FB

It's about Myntra twitter handler hosting contest which isn't fair or fooling people. I've seen many participants participating from past 2 or 3 years, haven't won a single time and there are some other people winning again and again approximately winning 30k in a single contest campaign, may be somehow they linked to myntra twitter handler. It's a random selection winner contest so there should be this kind of activities happening. There...

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Address: 21/3 porui main road, , Uday sangha club

I ordered a 2 piece kurta and shrug from myntra on 14th of September 2022 it was pre paid and they provided express delivery of the next day
I received the package on 15th as partial.
I only received the shrug not the kurta !!
I opted out for exchange but the delivery guy did not exchange my product !!
I lodged a complaint but no fruitful response i got
Neither i am getting my product neither refund !!br...

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I recently ordered a Nike jacket from Myntra price was RS.2845 when the product arrived it was not in good condition and it was used it was a Nike jacket but not in good condition.then i placed a return request and tagged that quality issues..and the delivery guy picked up the product and it's on hold now and they declined my claim but i have a video proof...now please provide my refund.....

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I returned one product because of the size issue which failed their quality check. According to myntra, they reshipped the product but it never reached me. They keep on reinvestigating the issue. The strange thing is they don't have any tracking id of the courier service to find out where it has reached. I have lost my money & the product is also gone. They have no helping attitude & I paid for their carelessness. Then they say we are their...

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It is so unfair that now i am being charged 149rs convenience fee on every order. Myntra should clearly tell all customers that they can only return specific number of items. I have credit balance which i can't use because for every order i have to pay 149rs. This is not the right way to treat a customer. Myntra has such a bad customer experience....

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