Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 49

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I ordered a Louis Phillipe shirt on Myntra app on 07/8/22 vide captioned order number trusting the brand name and picture of the product as shown. But, what I received is a very poor quality product on 11/8/22 and raised return request on the same date. The item was picked up on 12/8/22 vide return id [protected]. Afterwards, I received an email stating the Return was rejected due to quality issue and they are resending the same item.
But,...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,

This is Ravi from Visakhapatnam, the issue I was facing was :

I have ordered 2 trousers and 2 jeans from Myntra app on[protected] at around 2 :00 p.m

But the issue was i was just to login before making an order and i was done with payment through Zest money app and the payment was successful
So after payment the app asked me about the login details and just logged in with my phone...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi I'm Ankita and I have a complaint regarding an online company Myntra. I made a purchase of a 3 pc Blackberry suit from their site and instead of the suit I ordered I received trouser which is different. I raised the grievance the same day the product is delivered. I am being informed that after conducting a thorough investigation and review of the claim, they have found that the correct product was delivered. I asked them for the investigations...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Naduvathezathu House, Manappuram P.O

I had cancelled an order and i got email confirmation that refund is completed on same day. However, it was not reflecting in bank account. Hence, i contacted bank and they confirmed there is no such transaction recieved and asked for a reference number. Upon contacting customer care all are giving vague answer that refund is done and Wait. Upon asking for reference number they are telling it's not generated but the transaction is completed....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Complaint ID - IN[protected]

I have raised a return request for earring. No courier person has come for pickup and when I called customer care, they informed that the return is on hold because the product was damaged.
What is wrong with Myntra, This issue is happening again and again. How you got to know that the product is damaged without coming for pick up and moreover the product is not at all damaged and...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 53 Adarsh Enclave sec 1 extension trikuta Nagar jammu

I have been using Myntra for a long time now but i have never met a delivery guy like him. I was busy at my work that i wasn't able to pick any calls at that time. This guys called me 10 times in a row and kept calling me even after i rejected all his calls . And the next thing he does is fighting me on the phone . He has even shouted at my little brother and he doesn't seem to understand coustomer circumstances. Kindly look into the matter...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pune

On 13/06/22, without placement of order my money i.e.Rs.2393/- got deducted from my account via gpay. I called Myntra customer care number for so many times, still they are not giving my money back, inspite of they promised to do so. I am very much disappointed and dissatisfied and frustrated by their pathetic service. Am not getting why are they not returning my money if my order has not been placed.
I want to resolve my issue as...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,

I ordered a Vega hair straightening brush but received a damaged/defective product which they now refuse to pick up even though the product description clearly mentioned 15 day hassle free return .

On a loop they keep on asking me to contact the brand for servicing the product even though I have told that I wished to return the product.

Order ID # 1210562 [protected]

Myntra...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My myntra account was being deactivated by Myntra, i had returned many products but didn't get the refund, my refund for all the products is approx 10500, few items i still want to return. I'm going to file a case against myntra, if i didn't get my account and my money back in the next 3 days. It's been a long time requesting it, now it's time to take step....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I was purchasing from last 5 years from Myntra but I never faced any issues, suddenly within one day it showing not delivery to your pin code, why its showing like that, why you didnt mentioned during the time of placing orders, its really unconvincing for the customer showing like this, even I already used my gift code also, so please solve the issues immediately....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My account is blocked for no reason,
I using this account for last 6-7 years.
When reach out to customer arrive there is not solution to it...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I placed order for red tape shoes. I had size issues so I requested for return. Pick up boy has came twice checked quality and everything is fine in the product. But couldn’t pick as serial number doesn’t matches.
I want my refund as soon as possible. It’s not my fault that some numbers aren’t matching.I’m definitely not going to pay for that....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: www.myntra.com

I had placed order in Myntra in December 2021. But now my order is not visible in Myntra application. I have invoice but that's not clearly visible.
My product is in warranty but now it is now working so i want to claim warranty.
I'm attaching invoice. please add my order in my ordered list....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered Boat Airdopes 441 (wireless earphones) on Myntra. I opened it, charged it and checked if it's working. The left earpiece wasn't giving any audio, I tried everything mentioned in the manual; factory reset etc. The touch on the left earpiece was working which means it was paired, so clearly it was an defective item.

I immediately reached out to Boat for this, and two days later they replied that they can only help with...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

This is a very fraudulent case from Myntra side, this is a case of complete fraud with the customer.

I placed a my first order from my account in which I got a discount of Rs. 200. which was canceled by Myntra after the order was placed, now I am not being given the benefit of the first order discount, like this one more time with me are done.

When Myntra does not want to give a discount, it is illegal to induce...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Product is missing n no action taken by them...

+1 videos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have purchased Sunglasses on myntra and received the glasses on 20th July. When I checked the size is not matching and raised the return request on the same day.

First they initiated the return request for pickup and later they are cancelling the return request.

OrderID: MYNP[protected]

Complaint details:
IN[protected]
IN[protected]

order id: br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Sir I ordered shoes from Myntra so I don't like it then I applied for return but by mistake I have got different product from me, if it seems, then Sir Myntra people are saying that neither my product will be returned or I will not get refund mila sir please help me...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Maudaha Hamirpur Uttar Pradesh

Hi, i purchased myntra gift voucher from flipkart.com and after two days when i steps further to redeem it. It is showing "card has been deactivated". My card value is 1000*2. When i called myntra.com customer support, they were telling we can't help go to flipkart.com.
When i asked to flipkart.com, they were telling go to myntra.com and no one is taking responsibility. They are cheater. Flipkart and Myntra both does not care about...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Kadma, jamshedpur

I placed an order 2nd August from myntra for a pair of shoe. I have paid the money through Paytm Postpaid and even got a message from Paytm about the transaction. but i havent received any confirmation message from myntra. when i thought of tracking the order, even their nothing was shown. so i have given a complain to them online. they said the money is returned in 72 hours. today i called one more time now they are saying it will take time...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment