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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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807
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 68

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B
Bharath Kumar Manda
May 5, 2022
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Received a wrong product and they're not ready to accept the return

Address: HNO 29 KOGANTI NANDANAM HOMES

I've ordered a Taavi black and grey dress of size- L from Myntra with order id[protected]-7137603. I received a different green dress with size - S. I raised a request to to return the product as I got a different one with the request ID - IN[protected] on 5th of May, however, Myntra rejected the requested stating that they sent the correct product and closed the request. After being on phone with them for more than an hour,...
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S
swaralisachin
May 4, 2022
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Defective shirt delivered and refund cancel

I have purchased 05 shirts last week that was delivered on 21 April and immediately found one shirt defective and next moment I put for return and refund. But surprisingly refund cancelled on basis of quality check failed. How? Order ID # 1202406 [protected]...
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Gokul verma
from Ambala, Haryana
May 4, 2022
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Delivery boy

Delivery boy...
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V
Verni Jain
May 4, 2022
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Not return product

I have ordered el paso sandals but they delivered the wrong product I.e provogue shoes now they are not accepting return pls register my complaint and taken action as soon as possible...
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Nikhil kumar Agarwal
May 4, 2022
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Did not delivered the prepaid product and canceled the order without my consent

Website: www.myntra.com

I have ordered a pre-paid product from Myntra of amount - 603, with order id[protected]-4499401

I haven't been contacted by the delivery team regarding product delivery or any issue with delivery.
After one notification saying delivery is failed and will re-attempt they canceled my order without any information.

I tried to talk to Myntra's customer care but they are not willing to help. They are...
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R
riyaa18
from mumbai, Maharashtra
May 3, 2022
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Myntra not giving me refund

I ordered a product from myntra and returned it as it didn't fit me. I made sure i return it with all the tags and bills. After waiting for almost 7 days they rejected my refund saying that the tags were not in the product which was a lie. later they said i'll be reshipped my product with 7 days but didn't receive it either. it took 10 days to get my parcel. in which in got a wrong product. raised it to myntra many times they just keep giving...
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S
Suhana saleem
May 2, 2022
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About refund issue

I returned one item from myntra that is defacto women red&black checked shacket . Pickup is completed on 23rd april. Today i have a new message like out for pickup. Already completed that then why send like that messages and when i get my refund . Myntra is very worst app
Order ID # 1201746 [protected]...
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D
Div Bhat
May 2, 2022
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Executive behaviour

I want to launch a complaint against one of your executive who mis behaved with my brother. My brother simply called to want to know an update on orders he shouted at him and said he is in hospital...
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M
Manasvi1911
from Vadodara, Gujarat
May 2, 2022
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Myntra not taking any immediate action on hacking

My account has been hacked and I am not able to reset my password either. I raised the same complaint in the customer care of Myntra and he told me to wait till 4th may after putting my call on hold for 15 mins atleast on a 20 mins call. I told him that my bank details or personal details could be harmed if any immediate action is not taken and after i asked to speak to his senior he put me on hold again and then abruptly cut my call after...
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F
FaizanAh
from Malegaon, Maharashtra
May 2, 2022
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Delivery agent not delivering my order

Website: Myntra app

I ordered 1 sandIe with order number [protected] I got delivering today msg 2 days ago since then i am Trying to call delivery agent. On 1st day he is only telling that he will deliver in afternoon but didn't call. I called him then he said will deliver in night then at night he said he will deliver tomorrow. Tomorrow also same thing happened. I got delivery failed msg. I contact to help line but nothing happens they just raise the ticket...
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A
Ayushi Limbani
May 2, 2022
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Block my cash on delivery option

Address: 33, vicenza marigold, kalali, Vicenza marigold, Vicenza marigold, Vicenza marigold

I have canceled one item continously 3 times because of discounted rates but myntra block my cash on delivery option....
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D
Deepusuyal
from Gurugram, Haryana
May 1, 2022
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Not accepting my exchange pickup

Address: Gurgaon, Haryana

I had ordered a shoe having size 10 but when i got the product it was unable to fit in foot.So i requested for exchange of size 11. When the delivery boy came he didn't accepted my product by saying that the shoe is stained little black.
The shoes which i ordered were totally white and about the stain which he was talking its little black already when i received the product.
Now myntra is not accepting any call or there is no...
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AKANSHA KHEDIA
Apr 30, 2022
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I didn't get the cashback as written in the app

I used ola money to pay for my Myntra order. It was written in the app that if we would pay using ola money we'll get a 200 Rs cashback and I did the same but didn't get the cashback....
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Saiuday12
from Machilipatnam, Andhra Pradesh
Apr 30, 2022
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Delivery related

I didn't receive my order but they are telling that they delivered. I didn't even get a call from delivery agent nor a message of otp at the time of delivery. I contact myntra customer care 4 times and always telling one thing that delivered. I need a refund of my amount to my order...
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T
Tanyachawla_0211
from Delhi, Delhi
Apr 30, 2022
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Wrong product received and still not accepting returns

I ordered black colour kurta. However I have received an yellow colour sharara. Immediately I placed the return, however they are not accepting the return, saying they shipped the correct product....
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V
vajid sikandar
from Pune, Maharashtra
Apr 30, 2022
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Return failed as the brand tags for this item were missing.

Just bought nike shoes from Myntra.com
two days back and after receipt of product .
We observed that the quality and the size was an issue then we request to return the product.

Delivery guy came next day and stated that the “ quality check of your return failed as the brand tags for this item were missing”

You need to contact customer care .

So I contact customer care and they...
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vaswinee nayak
Apr 30, 2022
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Vienna black boots

My order was placed on 17th April 2022.
I received wrong product hence I asked for an exchange.
Order no.[protected]-5511003
Packet ID: [protected]...
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Uday Pattanshetty
Apr 30, 2022
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Received empty box

I have ordered a chain and a finger ring of Roadster in Myntra website, chain has been delivered properly but I received empty box for finger ring. I aslo tried to call them but they didn't have that option in their call. So, please me to return the product.
Invoice number: I2923AT[protected]
Order number:[protected]-6901701...
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A
arpanak
from Hyderabad, Andhra Pradesh
Apr 30, 2022
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Account

Account is deactivated for some reason and can’t get it reactivated
Called many times but no resolution...
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J
jainilgandhi
Apr 30, 2022
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Denied return of wrong product delivery

Myntra customer care is denying return of the product delivered different than description. After multiple rounds of complaints, they’re still denying to accept return stating that the product passed all their mandatory checks. Please look into this at the earliest...
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