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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 69

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After placing a return request for a wrong product delivered, no pick-up agent came and closed by return request saying 'customer happy with the product'. I called their customer care team multiple times with 2 escalations, but everyone their is just repeating the same thing like a puppet - that we have raised a complaint, kindly wait. And now when I'm trying to place the return request again, the app says the item cannot be returned.br...
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Suraj_ Pharma & Industry
Apr 29, 2022
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Product return request cancelled by Myntra.com

Address: Jadcherla, hyderabad

I bought air nike shooes for 4500 rs. Due to size and fitting issue, I raised the return request within 2 days. But myntra.com rejecting my request 3 to 4 times. My product has return policy of 30 days and it is within the return policy. I called them many times but they are not supported. Please help me to get my return refund request. Thanks....
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P
Apr 29, 2022
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Legging

Hi

I ordered 2 leggings I opened md immediately thought of returning it back. I received the refund of one leggings as it was sealed. The second is rejected as it says that it's used wherein wasn't used at all. I want my money back nd keep ur ### products to yourself...
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Order ID:- XXXXXXX-XXXXXXX-7975903
Return Id:- [protected]
I have ordered Flying Machine Men Black and Grey Colourblocked Puffer Jacket from Myntra, on 25/04/2022 I have received it but I didn't like the product so within a day I have placed the return request with
items covered properly. The delivery boy name Biswajeet picked the order from my home and he himself open it and checked the item at that time. I don't know...
+2 photos
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Sujukeerthana
from Bengaluru, Karnataka
Apr 29, 2022
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Couldn't exchange the pant

Address: Mahaveer galaxy apartment, 338, ii floor, Uttarahalli kengeri road, Near p m santhosha hospital

Max brand jeans order 13to 14 years old but recd 5 to 6 years and some other pant in brown colour. Couldn't exchange due to mismatch. Delivery guy told me to complain it online. Tried several times but couldn't do anything....
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Dimpu 1985
Apr 29, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Return picked up but not refunded

I had placed a return request for a grey enamor inner and the item was successfully picked up with another pink inner on 16th April by delivery agent around 12:30 - 1 pm.
I saw another return was scheduled for the same product after somedays. And now Myntra is saying that they did not receive the product and not refunding the amount.
I am attaching the ss for your ref....
+1 photos
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Komal Waghare
Apr 29, 2022
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There was no gift wrap in order

I sent a gift, and asked for a gift wrap. Myntra charged me extra for the gift wrap, but the gift wrap was not provided rather it was sent in a plastic cover. The message sent for the person was sent on A4 size paper and it was crumpled. Invoice was also sent with the gift. What kind of pathetic service is this?...
+3 photos
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Suhana saleem
Apr 29, 2022
Apr 30, 2022
This thread was updated on Apr 30, 2022
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My Refund amount not received yet

I bought 2 dresses from Mintra and I gave it back because it was too big, but days later I still did not get my money back. myntra cheated on me
Order ID :1201746 [protected]
Return id: [protected]

Order ID :1201719 [protected]
Return id: [protected]...
+1 photos
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overthinkersam
from indore, Madhya Pradesh
Apr 29, 2022
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Return rejected even when the product was not used

Dear sir/mam,
i ordered slippers from myntra the day i recirculating the parcel i wore it to check the size and comfort of the slipper and i saw the print on the slippers was peeling off i immediately requested for return after two days the pickup happened…now today i got the prompt that my return request has been rejected they are saying that the product was used …
please help me with the same
order id:- # 1202655...
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ShivaniMalik
from New Delhi, Delhi
Apr 28, 2022
Apr 30, 2022
This thread was updated on Apr 30, 2022
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I'm complaining about money being deducted but no order confirmed

Website: Myntra

On 24th April, 2022, I tried placing an order amounting Rs.4074 with Myntra.
The money got deducted from my account, but the order was not confirmed.
It's been 4 days, I haven't received any refund yet....
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Jahnavi 22
from Haldwani, Uttarakhand
Apr 28, 2022
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Damaged broken mugs delivered

I ordered a pair of coffee mug and recieved it on 25th April at 1.30 pm . As I opened it, one of the mug's handle was broken. I have not even removed the packaging of the other mug. I want it to be exchanged or else a refund be made as soon as possible....
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Adnan_Sayed
from Mumbai, Maharashtra
Apr 28, 2022
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Fake brand without brand tag defective shirt with stains

Dear Sir/ Madam,

Hi! I ordered polo neck maroon coloured Louis Phillipe T-shirt on 24th, Order ID[protected]-8431801. The Tshirt was deivered to me on 25th evening. I opened the packet and saw that there was defect on the Tshirt, it had stain (photo of the Tshirt is attached for reference). Also, there was no tag attached to the Tshirt. I initiated the return request immediately and packed the Tshirt in the same plastic...
+2 photos
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pulkit surana
Apr 28, 2022
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Refund issues due to wrong bank details

I have ordered 3 roadster shirts and returned the same. I have entered my bank details for refund but mistakenly a digit has been mentioned wrongly. Now Myntra CCE is only providing the reference number instead of repeatedly informing that Bank ac number has been mistakenly provided wrong.

They are not transfering the call to seniors and only confirming that they can't help me in this matter....
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I have ordered online Skechers shoes (Men Black Go Run Mojo 2.0 - Lucite Running Shoes Size: 11) on 17/04/2022. Received on 18/04/2022. The size and product was not good quality so return requested on 18/04/2022 and accepted on 19/04/2022. The product picked up after checking the tags and quality on 20/04/2022. Return request has been declined on 20/04/2022. The App shows item reshipped on 21.04.2022 but still the product is not delivered...
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Armaanpng
from Bhiwani, Haryana
Apr 27, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
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I have an issue regarding returning the product

I ordered a product and then the product didn't fit on me it too small and the quality is not as expected when I try to return it the pickup man says that it is used but is in brand new condition and well packed it says that the fabric of inner part of pocket is not good but I gave them as i received I told them that's not my problem I also didn't get proper answer from customer care executives Myntra is a scam i didn't prefer anyone to buy...
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Neha Talati
Apr 27, 2022
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Exchange delayed for no reason

Exchange is stopped saying that my product is deffective. But the product is too small in size(size 30) and that's why I have ordered 2 size bigger(size 34). Prize tag is intect. I was not at home when the Myntra person came. So i want to know why they are not exchanging my product. Trying to call Myntra customer care since 21st April. They do not call back. It is pathetic....
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Preet112674
Apr 27, 2022
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Refund of transaction never processed

Address: Myntra Designs Private Limited Buildings Alyssa, Begonia and Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli,
Website: myntra.in

I reached Myntra and created a case id no
IN[protected]on 27th March. i have also created IN[protected], IN[protected] for the same issue.
during my my 7th-8th email in next 15-25 days.
I was processing an order where a transaction failed on your website but my ICICI account was debited with Rs 15134 on march 14th.

I reached ICICI and Myntra through chat and they said to wait...
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Anjusha Davis
Apr 27, 2022
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Delay for pick up return item

Address: Puthukkattil, chennalode po, kalpetta, wayanad, kerala

I order a t shirt from myntra, but i got wrong size one so i returned the item on 22 April, but no one is coming for pick up the item, every day i got message from myntra today out for pick up, but no one is calling Or coming to pick up it is really dissapointed, yesterday i called the delivery boy he tell me he came yesterday but no one is coming and today i call him he is not attending the call why you are this much of irresponsible...
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Nestter
from Lucknow, Uttar Pradesh
Apr 27, 2022
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Payment debited order not placed, no customer support

I placed an order for a t-shirt on myntra, I made payment with debit card. the amount had been debited from my account on the name of myntra but my order was not placed, while the customer care of Myntra sucks and they have no representatives to help and just virtual assistance which is futile.
I even mailed them but no response, while I again placed order this time in cod mode and it got placed. Myntra has no complaint resolution...
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Irene terrance
Apr 27, 2022
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Modo rapido products out of stock

Modo rapido white as maroon floral printed kurta size XS and S is out of stock for 2-3 months, which is not restocked till now in Myntra app...
+1 photos
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