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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 66

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P
profoundr
from Mumbai, Maharashtra
May 17, 2022
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Nike shoes came without tag and not are not eligible for return

12th May, 2022
The package came in an courier bag and inside the bag there was a Nike box which already looked opened. There was no tag inside the shoe or the box. The shoe was small and didn't fit so we applied for return.

14th May
After return we got notification that it failed the quality check and it will be reshipped. The check failed because it was missing tag....
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J
jahidujjaman
May 17, 2022
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Payment Fraud

Address: Bengaluru

I placed an order on 12th May on Myntra of total Amount INR 5, 957. It was initially on cash on delivery and later via the myntra app there was an option to pay online. I decided to pay the amount online via Google Pay UPI. I paid the amount successfully and the amount got debited from my account. However Myntra claims they did not received it. I have all the transaction details and reference number but still they are denying it that they...
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Claude Dsouza 1
from Harihar, Karnataka
May 17, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Delivered used and dirty sweatshirt

Address: Bengaluru

Order number:[protected]-5989603

The item I received looks like it was used. It is dirty and had sweat marks on it. And it smells bad too. I want to exchange but there is no M size available. Instead of returning it will be good if I can get it exchanged for the same size. Such a bad experience with Myntra is for the first time. I know such thing can happen but kindly help me here.

I submitted a written...
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S
SonalSharma1212
May 17, 2022
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Myntra provided me false/used voucher from my coins

Address: Banglore
Website: Myntra.com

Attaching the copy of incident logged with Myntra and the case managers in each shift just update the incident asking 2 more days to resolve . Now its being almost a month without any solution. Very pathetic support from Myntra....
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D
Deeja ss
May 17, 2022
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I didnt receive my product,its showing delivered

I did not receive my product .I received a call from delivery agent and I told him that “I am not at my place either you come tomorrow or deliver to security agent.He himself told he will deliver to security.In evening I am getting to know no parcel delivered to any security on my name.I called delivery agent asking about my parcel .he was least bothered to answer where he exactly delivered the parcel.Thereafter he didn’t pick my calls...
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AayushiMishra1610
from Hyderabad, Telangana
May 16, 2022
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Not providing return pickup.

Address: Hyderabad, Hyderabad, Telangana

I have ordered a duffle bag from myntra On 16th may 2022.The quality is not as expected and i wish to return the product which was delivered to my address.Myntra is now denying pickup from same address and asking to courier it.I request to please look into this matter and arrange for a return pickup and refund my amount....
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G
Gunjans070
from Bareilly, Uttar Pradesh
May 16, 2022
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Return product has not been picked up by the delivery man

Website: Myntra.com

My return product has not been picked up by the delivery man but it is showing that delivery man is out for delivery since 9th may 2022. Before also this issue has happened but till today's date my product hasn't been picked up by delivery man. That time I received the damaged product. I want myntra authorities to look towards this issue. As the product I recieved is not according to my need it is bit loose. So please response to my complaint...
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P
prchat
from Kolkata, West Bengal
May 16, 2022
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Return rejection

Website: Myntra.in

Invalid rejection of return as well as no way to get in touch to request verification of their decision.

I purchased a 'Ahika Red printed straight Kurta' which I tried on for a couple of minutes and chose to return due to poor fitting. I requested a reverse pickup, the courier inspected the item and the intact tags, then took the item. Later in the evening I noticed my return was on hold. On requesting details, I was told...
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E
ErSushil
from Bokaro Steel City, Jharkhand
May 16, 2022
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Regarding return of different product instead of actual product

I had purchased Byford Pentaloons loafer shoe from myntra on 12th April 2022. After using a week, inner material of shoes gets teared and i file complaint against it. On 9th may 2022 return pickup had been placed by Myntra when I was not present in the city. My elder brother given different shoe instead of Byford Pentaloons loafer shoe, and delevery agent verified it and I got the refund. On 16th may when i came to city and found that Byford...
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Prakash@adhikari
from New delhi, Delhi
May 16, 2022
May 20, 2022
This thread was updated on May 20, 2022
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Order not received but on app showing delivered mark

Website: Myntra app

I had ordered 2pair of shoes on myntra app but i have not received so far, and it is going to complete 20days, but on app showing delivered mark. How is it possible so showing delivered without i recieve ?.
I called several times to costumer care of myntra app for relove my complent, but they also not able to relove...
It is so bad experience for me for placing my 1order from myntra......
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H
Harshal0105
May 16, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Bedsheet quality check failed

I had ordered 2 sets of bedsheet from Myntra on 12th May and received both of them on the 13th of May. I liked one but the other one from [protected]@home, was a little dull compared to my expectations and hence I requested for a return. I got a message saying it failed the quality check because the right product was delivered to me. I didn't even open the bedsheet. I returned it fully packed as it is. Now the same bedsheet is being reshipped to...
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S
Sheikh Raouf
May 15, 2022
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Product delayed without any reason.

My order was to be delivered on 12 may but today is 15 may and still there no sign of my product.Order ID # 1202871 [protected]....
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Website: www.myntra.com/online/shopping

I had requested for exchange of the shoes (in order 1203438 [protected]) because size which I ordered did not fit properly. But my request got declined and being put on hold saying shoes are stained. However, the product is unused with tags intact. I only tried out them at home. When I reached out to customer care about this, they raised a complaint considering wrong fact that I want to return the product because I had received damaged...
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N
Nisha Chopra sihmar
from Narela, Delhi
May 14, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Got empty package instead of smart watch

Website: Myntra

I had ordered a smart watch from myntra.It was a prepaid order. When I get it delivered and opened it I found that the package is empty....
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V
Vinod Bodi
May 14, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Refund not credit

Order ID # 1196520 [protected] dear myntra team I orderd 9 buds mini on date 12
02.2022 with bank of baroda debit card payment of 8280/- with combined payment of 9 pc 920/- each and Next day I have to cancle these all transactions and mytra initiated refund and I ma received only 920/- refund but I pay 8280/- amount and Remaining amount is 7360/- is still pending When I call and complaint against myntra they told We have successfully...
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N
Niharikasha
May 13, 2022
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Delivered wrong product and not refund my money

Hi team
These people are liers..I orders 2 lipsticks and quality wasn't good so I returned it..
I have requested the refund for the lakhme and maybelline lipsticks but the team has rejected my 2 product return request but still I was ready to take the products and use it when I got the lipstick back it was totally different instead of my Lakmé lipstick you’ve sent me the local 10rs lipstick mistake . Its been 20 days...
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A
ApurvYadav13
May 13, 2022
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Mast & harbour grey sneakers

My return request was rejected. I had only tried the shoes for a minute and all the tags are there. Company said that the return request was rejected because the product failed the quality test ever thought the product have 30 days return policy. I returned the product the same day it arrived

Details
Ordered a Mast & harbour grey sneakers ( package I'd -[protected])on 8 may and delivered on 12 may and placed a return...
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J
jains200
from BENGALURU, Karnataka
May 13, 2022
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Received wrong product Order ID # 1203332 21058883996201

Dear Team,
Today is the 6th day since I raised the complaint that I received a wrong product Order ID # 1203332 [protected] and there is no resolution yet. I have clearly stated that I need the correct product to be sent to me before 15th May as I have a travel plan. There is also an issue IN[protected] created but again and again you guys ask for 24 - 48 hours of time which is not at all acceptable. Sorry to say that...
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S
Sheikh Raouf
May 13, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Product delivery date

Ordered a product with id # 120287145672756560901 was to be delivered on 12/05/2022 but it was not delivered. Customer care are not responding to the matter....
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A
Alekya satya
May 12, 2022
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Return request for my address not accepting

Address: Allipuram, vishakapatnam, pathrudu residency, vizag, janapriya footwear, 500020

I want to return the item but it is not accepting.please make a delivery boy to come to my home and return my pickup and need my refund immediately...
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