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National Highways Authority of India [NHAI] Complaints & Reviews

www.nhai.org
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Updated: Jan 30, 2025
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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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National Highways Authority of India [NHAI] reviews & complaints page 406

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V
Vijay Barani
from Coimbatore, Tamil Nadu
Apr 7, 2017
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Damaged road

Address: 600059

Namaste sir.. I am kartik from chennai. Daily I am traveling tambaram 2 puzhal in NH 45 bypass road only. Past 2 months there highway authority peoples started road reconstruction work. Many 2 wheelers got similar accidents & tyre puncture... Four wheelers also facing problems probably...officers are not ready 2 take proper actions.. kindly take action immediately...
Thanking you...
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G
gauravrover50
from New Delhi, Delhi
Apr 7, 2017
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Careless construction done at Maharana Pratap chowk(also known as Bata Chowk) Sec 16, Gurgaon

Address: Gurgaon, Haryana, 122001

Sir/Mam

Wanted to bring your attention to the flyover construction activity being done at Sec- 16 Gurgaon, MG ROAD, Bata Chowk.

The main road on the construction site is damaged too much and due to watering activity being done on pillars, so much water gathers on the road and it becomes difficult to cross it. Jam piles up and a lot of scooterists fall inside the dirty water.

Need your attention...
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C
chandrakantas
from Kolkata, West Bengal
Apr 5, 2017
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Road safety negligence

Address: Angul, Odisha, 759128

Dear Sir/Madam,
Here I wanted to strongly object to the safety standard, followed national high way authority .There is a stretch of 20 KM of NH42 connecting Bhusan steel to Angul (Odisha)is very dangerous to the public safety .There is Avg one accident per day happening due heavy vehicle .The no of vehicle is directly proportional to the no of accident .My dad is a victim of this monster .He lost his right leg in an accident .Please...
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N
Navileind
from Delhi, Delhi
Mar 28, 2017
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Fastag at toll gates

Address: 411048
Website: nhai.org

We have been using Fastag for last couple of months. We travel frequently on Pune-Bengaluru, Bengaluru-Mangalore, and Bengaluru-Mysuru routes. The design of the system at the toll gates for Fastag carrying people seems to be quite good - i.e. a separate lane, with an automatic barrier to detect Fastag and then a slip lane in case mistake is made. This is all designed to make easy passage for Fastag vehicles, and perhaps encourage use of Fastag.br...
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S
Srik247
from Bengaluru, Karnataka
Mar 27, 2017
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Streets lights burnt out in the middle of the road

Address: 560073
Website: national highways

Hi,
There are like 6 street lights burnt out, due to this the sky walk is so dark and it is difficult for women and girls at night time to walk through skywalk. The lights burnt out in serial starting from the skywalk.
Please this has priority one complaint and please fix the lights at the earliest.
Location: Anchepalya next to Jindal Stop
Tumkur NH4 from Jalahalli towards Nelmangala.

My kind request...
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H
hemant.rathi.1232
from Gurgaon, Haryana
Mar 27, 2017
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Discount not received

Address: New Delhi, Delhi, 110093
Website: www.nhai.org

After note bandi PM said that 10% discount is received on the national Highway by digital payment method .. i used my debit card in many toll plaza nd no discount is given by the tolls PM said that .75% discount is received on the fuel pump . When i used m card to buy fuel on pump. I received a cash back .75% of value .. i used m debit card many time nd still wait for the cash back .. i request you please solved my problem thanku...
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A
Achal789
from Surat, Gujarat
Mar 23, 2017
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Non working of fastag lane

Address: Faridabad, Haryana, 110068

It had been almost a month since we have bought a fast tag but not even single we have been able to use it .
Every day the people at toll both have closed the lane and when asked about it they would say it is under work .
It had been a pathetic experience.
I travel daily from Delhi to faridabad and cross badarpur toll .
I have to wait in queue inspite of having a fast tag and toll card....
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L
Logesh mech
from Chengalpattu, Tamil Nadu
Mar 15, 2017
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Poor road maintenance in highways

Address: Chennai, Tamil Nadu, 600037
Website: NHAI

Chennai bypass from Madhavaram to thambaram, Roads conditions is worst its unconfortable to travel on night time there are many potholes and damaged roads, often dogs are entering its very risk to travel, highways is the fastest route to travel national highways authority should take a immediate action and kindly proceed to lay good roads to control accidents...
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O
Omchopra
from Coimbatore, Tamil Nadu
Mar 9, 2017
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Payment not accepted

Address: Kutch, Gujarat, 370205
Website: www.nhai.org

Our beloved Prime Minister wants to make a Digital India. I thought it was going good until recently at samakhyali NH toll gate (Gujarat) they forced us to make cash payment and rejected e-payment. There was a paytm sticker on the toll plaza so they should accept paytm payment. Also Our PM had announced that paytm payments will be accepted across all toll plazas in India. Our PM's of making a Digital India is shattered by such people. It's...
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N
Nisharg Chopra
from Rajkot, Gujarat
Mar 9, 2017
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Toll plaza payment mode

Address: Kutch, Gujarat, 370205
Website: Www.nhai.org

Our beloved Prime Minister wants to make a Digital India. I thought it was going good until recently at samakhyali NH toll gate (Gujarat) they forced us to make cash payment and rejected e-payment. There was a paytm sticker on the toll plaza so they should accept paytm payment. Also Our PM had announced that paytm payments will be accepted across all toll plazas in India. Our PM's of making a Digital India is shattered by such people. It's...
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S
suchendra54
from Mangalore, Karnataka
Mar 5, 2017
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NHAI Distance between two toll gates from Mangalore to Udupi

Address: Dakshina Kannada, Karnataka, 575006

As per NHAI (National Highway Authority Of India) the distance between two Toll is 60 Kms...But today while traveling from MANGALORE to UDUPI came to know that Toll distance is only 11 Kms. one is at NITK Surathkal and another is at Mulki Is that new rules only here... Or the company people enjoying the public money... So kindly look into the matter and do the needful. Because of this bus price have been increase drastically....
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V
Vasim kms
from Chennai, Tamil Nadu
Mar 3, 2017
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Bad roads

Address: 600016
Website: www.nhai.org

The road condition is not at all fit for driving due to lot of pot holes. Moreover there are two toll gates. massive traffic jams are also caused at peak hours.

IThis may cause accidents while driving. the situation has been the same for the last 7 years. tolls should be immediately withdrawn or roads repaired immediately. the same complaint has been filed many times but no response.

rgds / Vasim...
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T
Tarique 902@gmail.com
from Imphal, Manipur
Mar 1, 2017
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Poor work not maintain safety manager

Address: Ramgarh, Jharkhand, 825101

Nh23 contractor Dilip buildcon not maintain saftey norms and very poor work
Standard sir I sent mail jharkhand complain authority but not respond me
Please are joint visit with me and see the
Working style Dilip buildcon please take action please ramgarh to chas nh23
Works by Dilip buildcon
Thanking you
.. yours faithfully
Tarique anwar...
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A
arunrmenon7
from Kottayam, Kerala
Feb 26, 2017
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Unauthorised kiosk shops

Address: Ernakulam, Kerala, 682506

UN AUTHIRISED SHOPS OF PUBLIC PLACE AND EXPLOITATION OF PAVEMENTS BY CERTAIN UN AUTHORISED SMALL SCALE INDUSTRIES





Respected Sir,



1. I request your kind consideration and immediate action on the following few points which is instigating hindrance to the public of Kumbalam.



(a) In the recent past,...
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A
Akshaya Kumar Biswal
from Siliguri, West Bengal
Feb 23, 2017
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Unethical disposing of waste water near NH-16

Address: 751019
Website: www.nhai.org

Some people are unethically disposing waste water near NH-16. It has become breeding grounds of mosquitoes making it difficult for nearby inhabitants. Several animals are slaughtered daily. There is huge loss to life and property. No attention is paid by NHAI and Bhubaneswar Municipal Corporation. Swaccha Bharat Abhiyan is not taken into account here. The road is close to Aiginia market complex, Bhubaneswar, Odisha. This condition is prevailing...
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K
Kesavan P
from Chennai, Tamil Nadu
Feb 20, 2017
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Complaint about wrong sign board

Sir,

I am a frequent traveller by car between Chennai-Bangalore-Chennai. Recently I found an issue in the sign board. Near Mulbagal after the RTO check post there is a big Display (Bangalore-Chennai) shows the distance to Chittoor as 62KM and just after 1KM the milestone on left shows as 72 KM. Please look in to the same and correct the distance on the main highway signboard (62KM mark) at the earliest. This will mislead the...
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U
Ujjwal Baag
from Kolkata, West Bengal
Feb 19, 2017
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Night Road Lights Availability Irregular On NH 16

Address: 711302

Sir,

I am UJJWAL BARAN BAG a regular traveller on NH16 from ALAMPUR, Howrah(WB) to Bally, Howrah (WB), which has heavy traffic and average speed is also very high . I would like to draw your attention to the fact that- The night Highway Light availability is irregular . This entire length has enough Street light, but they didn't get switch on every night. Around 30 to 40 % section give light every day. Also some section light...
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M
Mynar Madhan
from Chennai, Tamil Nadu
Feb 15, 2017
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Additional toll plaza between cholavaram & porur

Address: Chennai, Tamil Nadu, 600037

Dear Concern,

As per policy 25-30Kms distance a toll has to be collected. but between Porur Toll plaza chennai to CholavaramToll plaza an additional toll has been collected.

Cost is also expensive.Because of this people trying to cheat and entering into 2 wheeler lane and making accidents and traffic jam.

Kindly look into this issue and solve the issues.

Regards

Madhan...
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J
Jagdish Singh Sehdev
from Pehowa, Haryana
Feb 13, 2017
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Under Flyover

Address: 144001

Lamba pind chowk, hoshiarpur road, jalandhar city punjab. Mein main highway road flyover bridge ke nichey nah it saari paan cigerate, channa bhatura, auto mechanic, n open meet salter shop n many more other wanders run their business.
Local admin n nhai not action against its.
All wanders illegally run business under highway road flyover bridge. Pls solve this problem.
With regards
But no reply till against this...
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M
musthafa11
Feb 11, 2017
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Road fully damaged from cuddalore (Tamil nadu) new town to old town several complaint already made but no action

Address: Cuddalore, Tamil Nadu, 607001

Regarding the above subject we have made several complaints to concerned officers but no action at all

More than half foot pit and two feet of circle on the road everywhere
The road getting heavy traffic due to slow passing occurring and accident
Cuddalore is a district head of city the road is nh32

Immediately to rectify the issue in first priority

Regards
Musthafa...
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