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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Apr 3, 2025

Complaints 9478

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241

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

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Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 18

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On 21st aug i booked cab which the bill was coming around 400 rs.while reaching to destination it came 800 rs. I raised complain which was recognised on 9th sept. They told to share bank details which I shared. Still till now, I didnt get my refund. I called 20 times to customer care but they are not resolving my issue. Every time they are asking for crn number and ticket number which i provide but no response.
This is the case of...

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Prebooked the ride to airport for 14-Oct-22, 3AM. At the time of booking fare was showing as 745 inclusive of toll tax. When I completed the ride I saw I was charged 1226 (745 rs higher than the estimated). I complained 10times at customer support and they all provided the same reason that there is a change in drop location and both locations were Bangalore airport. I still don't understand if both locations are same how could they charge...

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On July 2 took an Ola ride paid to the driver but later found that the fare during booking was lower than actual payment. So raised the complaint to Ola support they acknowledged also by giving my 88 rs back in the account. Later for next booking ola software asked me to pay balance amount which was ridiculous. Since then myself is fighting with all those useless and uneducated people now they are saying that I have to pay money. They are...

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Hi Team,
Good day!
I wanted to let you know and need clarifications on the below serious issues
CHARGING EXTRA MONEY- I wanted you to let me know whether OLA has approved charging extra money from customers for the cab drivers or not. Because for all rides, drivers are charging extra 30-50Rs. If I deny it, they are demanding it, mentioning that OLA HAS APPROVED to charge extra money.
CHARGING FALSE PENALTY-...

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Address: Delhi

Website: Olacabs

I booked an ola cab on 13/10/22 for 4hrs rental towards indirapuram ghaziabad from sarita vihar new delhi. The charges it showed was 949 Rs for 4 hrs. After arrival started I saw severe traffic jam in Noida starting point so I requested to return and immediately cab driver took u turn and we reached back home. I was shocked to see that I was charged 1231 Rs. for no reason. When I asked the driver he said it is all made by ola company and...

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Not delivered scooty after successful payment...

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Reference is made to CRN [protected] vide which I have booked ola cab online through ola app and after dropping driver Mr Simran Jeet Singh has taken double charges of Rs. 194 as online as well as offline also stating that online payment not received however payment already done via Paytm wallet and screen shot of the same attached for your ready reference...

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Address: Noida, sector 79

I booked a ride from Mahagum Mirabella Sector 79, Noida, till Film City, Sector 16 (Times of India office).

While my estimated ride fare was Rs 261, I was charged Rs 368. I am trying to get in touch with their customer support, but no help....

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Please help, Ola is scamming its now regretting customer!

I booked a mini ride for around 170. Although this was expensive enough already, I decided to along with it anyway because I was not in mood for bargain.

Then the ride was ok, the driver was ok, and he dropped us around our destination.

BUT TO MY SURPRISE, this app charged me 284! I was shocked like wtf. I would have NEVER EVER booked any...

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Address: All over India...

Website: Ola company

Booked ola cab on 18 October last year... At 4 am in morning... Paid a total of 320 rupees in cash to to driver... But stilll showing payment pending......

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I've already paid my ride bill but on the app it's showing that your amount of 426 is still pending under Ola postpaid. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible....

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Address: Chamber No. 858, Patiala House Court, New Delhi-110001

I booked a cab on 03.10.2022in the evening from Dmart Karol Bagh Delhi to my home Village Jharera Delhi Cantonment with my wife, and during the ride my wife is feel so unwell but we reached at home safely, we have a total 5 to 6 bags of groceries and household items and we kept 4 bags on the seats and the rest 2 bags I put in the ola cab boot and when we reached the home the 2 bags which were in the ola cab boot which was left by mistake....

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I want to be a ola bike rider. But after registration i didn't receive the login OTP. Again and again ola executive mail me that verify the email then you can use the ola partner app. Multiple times i contacted with oka customer care. But they respond just like mercy on me one single day. And after that day. They are not interacting with me. Kindly help. And their help number is also invalid. While calling i listened it....

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09 October 2022

From:

K Kiran

Door No. 25/2, 3rd Cross,
Shivaji Road, N.R.Mohalla,
Mysore – 570007, Karnataka

To:

The Prime Minister of India

SUB : COMPLAINT AGAINST AUTO RICKSHAW DRIVER MYSORE CITY VEHICLE REGISTRATION NO. KA09A AO893

I was returning from JSS Hospital, Mysore with my senior citizen father after OPD...

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I was charged 3510 instead of 2359 shown as estimated fare. Firstly the distance between the pickup and drop is not 333 kms by any means. There were no deviations taken from the path. The estimated fare was INR 2359 and the end figure was INR 3510. Ride also concluded in 4 hrs hence no extra hourly charges would imply.

Now coming to the calculation done by your team/software is illogical. Firstly 333kms distance can't be completed...

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Hello, I booked a cab using Ola Cab services dated October 6th, 2022. The estimated fare being ₹405, I booked a Prime Sedan the same day. Upon the arrival of my destination, I came to know that I've been charged ₹366 extra, i.e. ₹771 as my total fare price. My Customer Reference Number (CRN) is [protected].

Hence I'm filing a complaint under the subject "I have been charged higher than the estimated fare amount". Please...

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Ride at 5:14 PM on[protected]
Ref: Mini•CRN [protected]
Estimated cost was Rs. 689, which I paid by UPI before the trip ended. however at the end of trip, I was asked to pay an additional Rs. 143 for reasons unknown to me....

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Address: OLA

Website: www.olacabs.com

Ola has charged me Rs 200 extra for the ride.The charge was shown as 655 rs initially.But the driver charged Rs 200 extra for the ride purposely taking the long route while the shortest route was possible

I want the refund for the ride...

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Address: ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034 Phone number 080

Dear Manager,
I am a retired officer from the central government. I booked my OLA ride on 1-Oct-2022 at 4:34 PM from Sainik Colony, Sector-49, Faridabad to New Delhi railway station.
The OLA taxi number visible to me on my mobile was HR55 AA 1915, Driver name: Azim Khan, White Etios.
My Rs 657 was put on hold by OLA at 4:34 PM on 1-Oct-2022. The OLA app showed me that a taxi would reach me in 6 minutes.[i.e. by 4:40...

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Address: Bangalore

Ola cars opened ola.cars for selling used cars. I bought a used wagon r from Bangalore in Feb. Their agents took all the details and took the money and gave car within one week and told car will be under your name in 2 months as that much time it takes for RC name change. I said ok.

They made a mistake by adding someone else's name to the RC. Now nobody from customer care is replying to my emails. Actually there is no-one...

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