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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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241

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

Featured stories

Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 14

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I have asked ola driver to deliver my product at my location and When I visited to my location there was no product at there, I tried to call him and raised a ticket regarding the issue but not got any resolution
Please look into the issue and resolve this as soon as possible
From Hyderabad...

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I have paid the money in cash and still it is showing outstanding payment and this is not just today, it has happened before also, so i would like you to resolve this...

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I have been charged twice for the same ride on 24th feb
CRN [protected]
Please help as soon as possible...

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I have been charged twice for the same ride on 24th feb
CRN[protected]...

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Address: Fg, Jains devasena Appartment, 15-40A, Marutham nagar road, saravanampatti, Coimbatote

Auto assigned from coimbatore international airport to Devasena apartments Saravanampatti TN66J9958, driver Madhavan C.
Fare shown 172 but asked Rs. 350. Reason is no rides in return....

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Address: Fg, Jains devasena Appartment, 15-40A, Marutham nagar road, saravanampatti, Coimbatote

Website: Ola app

Assigned auto TN66J9958 driver Mahendran C from Coimbatore International Airport to Devasena Apartments Saravanampatti. Ride fare is 171, but the amount demanded is 350. I am okay with 200 but 350 is asked with reason no rides in return....

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Address: india

Website: www.olacabs.com

It is a matter of deep concern not only for OlaCabs as a multinational ride-sharing company but also for me as a regular passenger. Today I am a victim of financial fraud. Tomorrow, I could be raped and murdered by an OLA driver and no one would take responsibility- neither the driver nor the company.

I have been trying to get through with the Ola team for a long time and have requested a telephone conversation with a human...

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Address: Firozabad

I booked a cab from Agra Cantt Railway Station to Labour Colony Firozabad. The initial fair when I booked the cab was Inr 1293, till was excluded but when I reached my destination the fair was Inr 1602 and the driver asked for Inr 150 for the toll. I fail to understand how can the fair be Inr 309 then what was expected. The customer care is unreachable. I paid in cash a total of Inr 1752....

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My daughter Dr Shivangi Pandey booked Ola taxi on 13 feb at 3.00 AM from Vaishalinagar, Jaipur ( Raj ) to Indira Gandhi International Airport Dehli for me through her ola apps.
But taxi did not arrived, she called so many to office, but there was no answer.
It was very stressfull time, because at such an odd hour we could not do anything except waiting, After waiting 40 mints we went bus stand and hire private taxi. He charged...

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Dear ola team
Apko bata de ki ola Outstaion kafi problem ho hara he khas kar ke jinhone new cars liyi he id to ban raha he par Outstaion audit is pending aa raha ya to ap audit team bana lijiye ya fir ap sabse contact karke iska solution kya he wo batayi mera pass bhi khud ki car he aur mujhe ye problem face karni pad rahi he so please help him...

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My name is Anupam Ray. I took a ride by Ola Cab (CRN [protected]) today on 11-Feb-2023. The driver refused to switch on the AC after repeated requests and behaved rudely with me. At the end of the trip he said he is not permitted to switch on the AC. However, I have been charged the full fare of the trip....

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On the 7th of November 2022 at around 6.30 pm I booked a ride for me and my family to visit the ISKCON (Govardhan Ecovillage) at Wada, Galtare. After leaving our location at I. C. Colony, Borivali West at around 6.30 pm en route we had a stoppage at toll naka at Dahisar where the driver wasted about 15-20 minutes while he was having a discussion with a toll naka clerk while we waited in the car that he parked few yards ahead of the toll naka....

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Address: bangalore, Bangalore, Karnataka

Hello sir/mam,
i have made a purchase of ola s1 pro scooter on november.SALES EXCECUTIVE and the DELIVERY PERSON told that they will provide free towing and home step service for upto one year from the date of purchase. But now the service excecutives are saying that i have to pay extra amount of 499+gst for home step service.Even the customer care support are saying the same. when i enquired with the sales person who consulted while...

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We took an ola cab on 10th Dec 2022 from Indirapuram to Delhi Airpot. After completing the ride, we pay the full amount to driver in cash. Later on we receive an email stating that postpaid option was chosen and we need to pay the amount. Now we are getting the messages and threating calls from different numbers to pay the amount.

It seems to be like fraud from olacab. If it was postpaid option, driver should have reminded...

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Address: Delhi

As i was ride jul 21 and paid by cash. But in sep21 they have charged me same amount and diduct my ola money account. I have raise multiple time to ola support but they have not listened my query.

I will never used ola ride neither others

Thanks
Pramod...

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Address: Omaxe Panorama City, Villa 394, Alwar bypass, bhiwadi

I have booked outstanding cab on 1st February 2023, after so many appempt to contact driver he didn't picked up my phone call and neither he cancelled booking till 5th February 2023. I was shocked when i have received Billing invoice Of Rs. 18, 032/- for the same ride which is never taken place. I have seen in the invoice that Total Hours/Days of the 84km ride completed in 5 days and 105 hours and 30 minutes which is never used by me.br...

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Driver took cash and also same amount was deducted from my amazon pay wallet...

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Address: Ola cabs

I would like to inform you about 12th jan incident. my office transport had a shortage of cab so he advised me to book an ola cab for which payment will be made in office premises. I did the same and selected cash option and booked cab for candor tech space, Gurugram. After reaching there i called the transport agent of my office for cash payment. Now after 6 days i am shocked to see a notification that your postpaid bill of Rs 1217 is due...

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I booked a cab to new delhi railway station on 22 dec 2022.
Two days back i received message from OLA that your payment is pending for the ride. Please pay 200 rs.

When i completed by ride on 22 dec, i paid full amount. This is a big fraud as i am getting message now for pending payment after a month,

I tried connecting to customer care and they were not helpful. they kept saying that its been one month...

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Recently I booked an auto ride from Old Perungalathur to Tambaram. In Ola app price was Rs.93. When I called the driver to ask him his location, he in turned asked me the destination and amount shown in app. When I told him the amount, he demanded me to pay Rs. 130 for the ride. I told him I would be paying only the amount shown in the app he cancelled my ride.

This kind of extra money demand is often noticed while booking...

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