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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 17

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I booked a ola with payment option to pay on the Ola app only using Google pay after ride.

But after the ride on drivers mobile app, it showed that i have to pay in cash hence i paid to the driver on his Google pay thinking that i might have selected payment by cash

Later i am shown outstanding payment on Ola app too. Why should I pay twice when I have already paid.

My ride details of that ride...

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CRN :- [protected]
Trip Date :- 27 October 2022

I took a trip from Delhi airport to Pratapnagar on 27th oct 2022 and the bill amount was 767. After the ride driver told me that he will only take cash so I paid him the bill amount in cash and he told me that he will complete the trip from his end as paid. But now I can see that OLA has charged that 767 amount in my ola money postpaid which is due on 4th December 2022.br...

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Address: Kanpur

Website: Olasupport@gmail.com

Hello
My name is Rahul Mishra my cab UP65FT5225. Maine second hand purchase kiya lgbhg 2 month please ola m attach kiya toh mujhe pta chla ki car pr kafi complaint phle s hi h Jiski wjh s car rating 0.4/10 thi .maine bhut kosis ki lekin car audit nhi kra skta car ki condition update kr sku aisa sirf ek hi viklp bcha ki cab ko ola platform s hta kr doosre nam s attach kru jo ki Maine kiya bhi lekin abhi bhi cab category m outstation...

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Address: No. 414, 3rd Floor, 17th Main, 100 Feet Road, Koramangala 4th Block, Bangalore - 560034  www.ola.cars

Have purchased the car on4th June 2022.The policy said if the customer is not satisfied with the car within the 7 days from the date of purchase then they it back.As per the policy i have drafted a clear mail on the 5th day of purchase i.e, on 9th June. From the day i have mailed i haven't received any proper response.By the month of July i was handovered RC from them. Many calls and mails done by me to them but i haven't received any response...

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Website: olacabs.com; olamoney.com

I have booked a Ola mini cab and the amount shown at the time of booking was Rs. 591. After completion of journey the fare charged was 1260. I have called & complained to Ola multiple times and their routine reply is 'Dynamic Fare'. Meanwhile the Ola money is harrassing me to clear the dues which is an inflated amount....

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Address: NSL Central Mall,Brand Factory Building,Near Forum Mall, Kokatpally Housing Board, Hyderabad, Telangana.

Website: www.olacabs.com

- Date :[protected],
- Ola[protected].
I had booked a bike yesterday evening. The driver is very reckless and he is watching instagram reels while driving. He also did'nt provided me any helmet. What about the passengers safety?. Please take strict action on these issues....

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Payment Made in cash because of strike in the month February 2022, No cab drivers are willing to accept the Ola money payment so they have to pay in cash actual amount was Rs350 however the driver asked for Rs400 to drop off to the New Delhi railway station on 2 February 2022.Here is the CRN number
CRN[protected]. After that I have spoken to Ola executives related to that and they said it will be taken care ASAP. However till date I...

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Address: Delhi

I had book an ola cab for my sister on Nov 08 2022 at 1.00 PM. Driver was rude throughout the trip and when my sister reached her destination then this guy argued about the place he is going to drop as my sister's drop location was just little away.
he argued and then locked my sister in cab. then my sister called me and then i called driver to let her go and take this matter to ola. so he let her go but started abusing at road and...

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My service request no[protected]CRN[protected]) is pending for resolution.

I had booked outstation ola for to and fro journey in the morning of Sunday 16th oct from chandigarh sec 44A to Baba balaknath temple, Garhkal, near kasauli.

The estimated fare shown was approx Rs 1600.

It started at 9:50 AM and was completed at around 3.10 pm at sector 7 panchkula and the total distance covered was 120...

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I booked an auto ride on 27th Oct 2022 with payment mode as cash. The trip cost was Rs.585/- and I paid Rs.600 as cash at the end of trip. Driver received it and went away. However, now the driver is denying cash received and marked it as due against me.

CRN#[protected]; Driver: Manimaran, Mobile: +91-[protected]

I called the driver, he picked up the call once & when i asked about the trip/payment, he disconnected...

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Address: https://www.facebook.com/Olacabs

I booked an auto ride on 27th Oct 2022 with payment mode as cash. The trip cost was Rs.585/- and I paid Rs.600 as cash at the end of trip. Driver received it and went away. However, now the driver is denying cash received and marked it as due against me.

CRN#[protected]; Driver: Manimaran, Mobile: +91-[protected]

I called the driver, he picked up the call once & when i asked about the trip/payment, he disconnected...

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CRN[protected].. I as travelled and understand convinience fees was chnaged for miniride, when i raiaed problems to customers they are not accepting and saying no convenience fees chagred and after some time they are disconnected call, third customer care helped to raise complaints for callback from senior and got call and i have shared the invoice which i received, finally she agreed yes convinience fees charged she want to check and update...

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Address: 6th floor , Uddyog Vihar, Plot No. 521 Phase 3, Dundahera Village, Sector 20, Gurugram, Haryana 122016

I booked a ride on Ola on 5 Novemeber 2022, 12:10 pm CRN: [protected]
We were looking for an auto but only a cab was available. So we booked a mini cab. It was a wagon R. The fare was calculated to be about 140 rupees for the ride. We entered the car and soon realised that the driver was trying to take the longer route to the destination that was showing 10 minutes to reach initially. But he took more than 20 minutes to get us there....

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Address: Pune Pimpri Chinchwad Maharashtra

MH12QW0305 please outstation audit pending sir
Maruti Suzuki tour s...

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Address: Pune Pimpri Chinchwad

MH10DT1410 please outstation audit pending sir
Maruti Suzuki ertiga tour m...

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Driver entered wrong odometer reading in an outstation cab and thought we won't notice and made the bill of 365 km. But when looked at the meter it was only 230 km. I called customer service and they said that pay the full amount and rest will be refunded within 48 hrs. Its more than 5 days But nobody called from Ola, neither the amount was refunded. I tried calling several times but they always say that we will escalate the matter. And still...

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Address: A/602 KANCHAN PREM APT

I was waiting for ride Monet got deducted without any one selected for ride...

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The driver i booked purposefully inflated my bill. He was on a call with someone else in the car talking about my ride and location and which routes to take purposefully. He took multiple wrong turns and went round in a circle twice at csm airport mumbai. My original bill was 486 and it came upto 764.

Driver - Rahul Gupta
Mini White tour H2 CNG
CRN [protected]...

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OLA CRN[protected]

Ride was on 30/07/2022. Driver wasn't accepting call and also not coming towards my pickup location, so I cancelled the ride. No cancellation fee was charged on that time.

Suddenly on 29/08/2022, i.e., 30th Day from the ride, OLA sent a mail that I have been charged cancellation fee!

When I tried to ask OLA to review the Cancellation Charges it is saying nothing can be done as...

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On 21st aug i booked cab which the bill was coming around 400 rs.while reaching to destination it came 800 rs. I raised complain which was recognised on 9th sept. They told to share bank details which I shared. Still till now, I didnt get my refund. I called 20 times to customer care but they are not resolving my issue. Every time they are asking for crn number and ticket number which i provide but no response.
This is the case of...

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