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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ola Cabs / ANI Technologies reviews & complaints page 21

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On 2nd August 22, i took an ola ride ( CRN number [protected]) for which i paid cash to the driver, and now the ola is showing the payment trip as pending. I have tried complaining about the issue many times to the ola, but their customer care number is not approachable, kindly help me with this....

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Hello,

With reference to my Ticket ID:[[protected]] raised earlier, in regards to my ride with CRN [protected] on Frid, Aug 05, 05:20 PM, although I have made the payment of the ride on 11th August for the fare of Rs.1257/-. But still on my application it shows payment pending, for which I have also called and raised the request, after which the same support ticket was created, and the first reply[Sudipta Roy] shows that I might...

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On 7th Sept, My car had an accident with an ola driver driving a white maruti swift dzire with licence plate KA41C3787
While it was not my fault- the driver blocked my car and did not let me leave till he extorted INR 2000 from me.

I would request you to blacklist this driver immediately and if possible reimburse me for damages....

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Hello Authorities

I am very disturbed and devastated by the experience i had with ola ride yesterday dated[protected] at 6:14pm. Driver name Kanhaiya lal. Prime sedan.

I books cab for Lifestyle store sanjay palace, Agra.
Right after the ride started, The driver forced me to change the location by cosmos mall constantly during the whole ride, i denied to agree and ask him to drop me on location, he was...

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Address: Mumbai

Website: www.olacabs.com

Ola Cabs refuses to delete my sensitive private information. Marks support tickets raised as complete without completing my request or giving me a valid reason to hold my private information.

Continues to disrespect my privacy and spams me with their promotional emails? Their unsubscribe button doesn't seem to work either....

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Hello,
I am writing to you with tremendous irritation and negativity due to the unprofessional acts done by your customer service associates, Ola cab divers and the pathetic Ola application. The whole of your business as per me is a pathetic process to cheat, trouble and irritate the consumer/customers.

I Manish Srivastava was a loyal customer of Ola till July 2022, since when this Ola app actually took me for a ride...

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I took an OLA ride on 27th of June. I was over billed and upon escalating the matter to OLA they agreed to refund the extra amount charged of over Rs500. They asked for my bank details which I have already submitted to them n till date I am just following up with them without any results. They have yet not refunded my money. They have even stopped responding. Big frauds....

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Address: M/21 4th B cross avalahalli Mysore road Bengaluru

I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue....

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Hello Bhavish,

This is in regards to one of the worst experiences using OLA money,
I will definitely inform all my family and colleagues never to use OLA money again..

I added 1000 INR+9000 INR on 6th September 2022,

I was able to use 5000 out of 10, 000,

Rest 5000, I'm unable to use it, no matter whatever I try..

I'm also attaching the photos of the error,...

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There driver stolen my luggage nd not responding nd infact ola dnt want to help me
[protected]...

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Address: Mumbai

I had scheduled an ola cab on 1st of August 6 am and i received the driver information 15 mins before the ride, the driver cancelled the ride around 6, I tried booking multiple cabs and they kept cancelling, this wasted half an hour of mine, the last driver didn't even have the courtesy to cancel the ride and kept on moving away from my location while having accepted the ride making me cancel the ride. I finally booked an Uber for my journey....

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Dear team,
We are using ola for domestic travel for many times and recently we are facing some issues regarding travel or driver.
1. Ola driver asking extra cadh for each ride as they are telling ola is taking big amount from ride charge. We are telling them to talk to ola authority instead o[censored]s but till now we are facing issues.
2. Today i have used ola and driver aasked me extra cash after reaching my place and i...

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My ride id - CRN[protected]
First things ola are cheaters at the beginning of booking the rides the fares are lesser after ride was booked the rates increased by 109 rs.
Second thing i made online payment via gpay still the driver took money from me.

Request you to please look into this and give my money back...

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My wife had booked the Ola cab from the mobile number [protected] from Ananya Hospital Rajajinagar to Veerannapalya Gate and trip ended at 12.51 PM. My wife left the phone in the call while getting down from the cab. After that when we tried connecting, the phone is switched off and the Ola account from that phone is showing as blocked now.
Please contact us on [protected] number to help us out to find out the cab driver and our phone...

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Address: IN BANGALORE KARNATAKA

I paid the cab used by my relative in pune using cash. He paid for the same though I had booked it.
The drive details with booking number and amount paid is given below. It was booked on :
Jul 18, 05:57 PM
The amount paid was ₹544
Prime Sedan
The booking number was
CRN [protected]
I had sent mails to their customer support amultiple times and raised the complaint in their website too. However,...

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In Coimbatore all the OLA drivers (Car, bike, auto ) first asking destination and price amount which is calculated by OLA. Then asking extra money Rs 30-Rs 50 based on the driver. If we ask the driver why we need to provide extra money.. they are scolding in bad words and asking us to cancell the trip. I have complaint through OLA but no response as usual. I was corner and booked another cab same question.. at this time I paid extra 50.....

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Address: Varanasi

UP65JT9666 My car was offered due to Swap suspences and I am trying lot's of times to contact to coustmer care Off-road department but call was not connected since 29 July . I am trying again and again but my problem was not solved.
Owner MR Subrat Rai
Cont-[protected]-operator number...

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Although paid in cash my payment status is still reflecting as Payment pending in Ola wallet .

Ride : CRN [protected]...

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Hi,

I had taken two rides through ola on 4th August, one in the morning and one in the evening. In evening, the first ride was cancelled by driver and I booked another ride on ola. On his arrival, he asked me OTP and I had shared with him

When I reached the destination the driver had asked me 752 rs for which I had done the payment through cash and the same amount figure was reflecting on his phone and same...

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In the Ola app it was showing fare price rs. 111 for the ride. So, I paid the money at the start of the journey. But later when reached at the destination I was asked to pay the extra money which was surprising to me as I already paid the fare price....

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