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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Apr 3, 2025

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

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Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 19

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My driver asked to pay Rs. 71 parking charges in cash while i boarded the cab. When i saw the fare breakup afterwards, it was already included in it. Please refund Rs. 71 at the earliest and take proper action against the driver.

Hope, this issue will be resolved.

CRN: [protected]

Thanks,...

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We 7 person booked outstation ride and driver accepted the ride.
We waited for 25 minutes and then driver cancelled the ride
If same done be customer he will be fined by cancellation fee
If it is done by driver ther is no refund to customer for waiting period
Need to take necessary resolution...

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Address: Udaynagar

I have taken a ride which was costing me between 310-325 everyday usually price. One day they charged me 417 for the same route ride when checked what happen the drived did not end the trip at my drop location he ended the trip after 5 kms away. when complaint was raised for they did not even respond properly . they looted my 92 rs. when spoken to supervisor only 54 was refunded. they try to loot in possible ways.

Supervisor...

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Ola outstation audit is pending...

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39 other people found this review helpful

39 found this helpful

Website: www.ola.in

I have booked OLA CAB from my home to thaiyur which is 25 KM away.. the price is about 789 rs exactly when i booked the cab.. but after i reached the location i was charged about 1554rs which is double the time.. where there isn't a toll gate... and also it isnt a peak time.. how come the suied me 100% of the fare to be paid. i need a genuine explaination on this ride fair and this charge is highly not acceptable...

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I have travelled in 'Ola mini' cab (Tata Indica; Driver name: Prabhu B) from Nelamangala to Bangalore Cantonment Railway station on Aug 12, 2022.
CRN [protected]

I paid the driver the billed amount of Rs. 553 via PhonePe . I am attaching the payment screenshots herewith.
I wasn't aware that 'Ola Postpaid' was by default selected as the payment option (Although I have earlier many times requested Ola customer care...

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Website: www.olacabs.com

I used the ola cab service on 17th sept they charged a huge amt of 200 rs just for less than a kilometer. Thinking it was a mistake i approached their customer care multiple times, but no one helped, they only made fake promises that some will get back but no one did
Then i approached the CEO too Mr. aagrawal, but in vain. After giving them multiple chances now I am forced to raise a consumer dispute.

They have not found...

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Address: online applications

Website: ola.com

On Feb 4th, I had taken an Ola auto from Bangalore Junction to my home, prior to the ride, The auto driver had said that his postpaid didn't work and we have to pay cash. since there was a mad rush, I obliged. upon reaching destination, as agreed prior - I paid Rs 170 in cash. After I stepped into my house - I realized that the fellow had made a electronic debit of my postpaid account as well.

Several complaints have been raised....

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Address: ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034.

I took the ride on Aug 2th 2022 and the payment method was Online. Driver said its showing as Cash at his end and hence I need to pay Cash. He also mentioned that this would be adjusted in the system in 12 hours which never happened. I lodged "n" number of complaints with OLA but they are NOT RESPONDING. My OLA account is locked and still showing the amount as due for that trip.
Ned your help to please take this up strictly since I...

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Ticket no. 4826742

I have already paid the amount of Rs. 235 in cash with respect to the trip dated 03.08.2022 at 10.15 am. But it still showed as pending in my ola app. As the option was repeatedly coming to pay the amount due through ola postpaid wallet, it was inadvertently selected the option of ola postpaid. And now the said amount is showing as paid by ola postpaid money. But rather, the amount was paid in cash to the...

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Address: Baldwin Farm Area High School, Kadma, Jamshedpur

Ola driver charged me the double amount than what was showing the estimated fare at the time of booking. When I initiated the complaint against the driver to the customer support, she agreed to support and told that Ola does not encourages the drivers doing such activities, but afterwards she mailed me the one sided resolution. You guys are just encouraging the drivers to perform such blunders. I am not at all satisfied with the resolution...

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I have paid the amounts as soon as I got down the ride every time. I had no idea about ola postpaid services and I didn't even know about it and even the driver didn't mention about the payment.
How can ola set default ola post paid even without intimating us. Whenever we saw the payment we used to pay by cash to the driver or to his google pay phone pay account. I have not completed any ride without paying.

But now...

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Website: Ola

On 17th sep 2022 I booked ola cab from element mall to Sahakarnagar (Bangalore) I made ola payment through gpay of amount 268.1 INR ola payment was successful, however on reaching the destination ola driver insisted me to pay in cash saying he did not received any payment from on checking ola app, ola had not initiated any payment to the driver. After an unsuccessful wait and struggle to connect to ola on customer care numbers, I ended up...

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Hello sir/mam, today i booked ola rickshaw from jagruti book centre to gogate memorial clinic, With CRN[protected], i didn't recognise the face but another driver came, when I told the OTP he said that Don't tell the OTP I will cancel the ride from my end and will drop you with the same price at your destination.And he said give your phone for the location i gave the phone .He was irritating me .Also I was at the location, at the location...

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Address: Ola Delhi

I took an outstation round trip ride from Delhi to Haridwar on 23.09.2022. The rise started in the morning at 6:30am and returned back at 11:42 pm. Issues faced:

1. Even after a day the trip is being shown as on going and driver didn't end the trip.
2. The driver didn't know anything about an outstation trip
3. I paid total of Rs. 6133 for the trip to the driver but the trip is shown as not piad on the appbr...

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Hi
I would like to file a complain on ola driver dileep kumara car no KA408965 CRN no [protected] I booked the cab to go to the airport.i tried paying online as it got denied driver said me to pay in cash I paid him in cash and 100 rs extra and thanked him for the service now he is denying that I paid him and the amount is reflecting on my account to pay online again .when I called him he's is saying please please ma'am .I have raised...

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I tried booking an OLA auto. The driver accepted the booking but did not move. I called the driver and he asked for twice the amount. When said no he asked to cancel and cut the call. Very unprofessional drivers in OLA...

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My ride fare higher then estimated fare and also ac not work in car...

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Dear team,

This is regarding my grievance related to Ola money postpaid.

I had taken a ride on 30 th July 2:32 PM CRN. [protected] and was charged Rs. 842 for the same. I have paid same by cash and same was deducted from my Ola money postpaid account as well. I had raised several service requests and the first one was SR.[protected] for refund at August . I have been following up diligently but I have been receiving...

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Ride CRN[protected]

I enabled postpaid to avoid paying extra cash everytime as drivers don't accept online payments and also refuse to give the balance change. This backfired when I booked a ride for my parents. The fare amount came out to be 283 and I had informed my parents that they need not pay as it'll be taken care of automatically. The driver demanded that the amount must be paid in cash. They ended up paying 300 because...

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