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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Mar 16, 2025
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Paid in cash but still showing pending payment
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Driver denied to get my money back which was transferred mistakenly twice
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Ola Cabs / ANI Technologies reviews & complaints page 16

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T
Tinsel
from Saugor, Madhya Pradesh
Jan 2, 2023
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Harassment calls and no proper resolution for Ola Money

Address: Bangalore
Website: olacabs.com

Ola Cabs as been calling to ask for outstanding dues for a service that i use when i travel to the city in which they operate. I pay the driver on a proper QR code or in Cash or gpay and yet i suddenly start getting calls saying i have outstanding due and topped up with late fees.

the kind of response on phone support is "Ma'am we will send you a link...u just need to click on that and the back end team will know that there...
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V
Vibhanshu katiyar
from Lucknow, Uttar Pradesh
Jan 2, 2023
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Server error outstation audit pending

Sir I have a car up16et5909 my car toggle button on / off i press button apply then I show sever error outstation audit is pending I tell problem customer care but he is denied and tell me wait long time I have all india permit car i didn't receive 2 month outstation ride I have many problems face and I tell I want to talk your superior but customer care can't talk superior plz solve my problem I have many problems face & money problem...
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V
Vahini S
Dec 30, 2022
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Over charged and rash driving

Address: Bangalore

I had a ride with Ola on 30.11.2022 from airport. Amount charged ( Rs 1609/-) instead of Rs 922/- which was the fare estimate when we checked. After many emails and calls explaining the issue Ola has been refusing to resolve the issue.

The amount I got while booking was
Rs 922/-. The reason for booking is the amount, driver has rerouted and has misguided us. How can there be a difference of Rs 700/- almost close to...
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U
Utka1993
from Pune, Maharashtra
Dec 29, 2022
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Charging fare above the normal fare

Ola has been charging extra money in fares to the customers and it’s unfair. I was charged 193 rs for 7 kms wheresas, Uber was charging only 150rs for the same distance. Recently ola has been doing it very often in PUNE and is chal eating with its customers...
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N
NSree
Dec 28, 2022
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Driver never stopped trip and I was charged 3 times my initial fare

Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala Bangalore Bangalore District Karnataka India 560034

The driver didn’t end the trip and I was unfairly charged Rs 1084 instead of my initial fare of Rs 316.
I am not getting any resolution for this issue...
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N
NSree
Dec 28, 2022
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Driver didnt end the trip and I was charged 1084 Rs instead of the initial fare of Rs316

Website: Ola

I had booked cab at 12:10 pm on 28th Dec, 2022 from Mahadevapura to Nrupathanga Road, the initial fare while booking the cab was Rs316. I was charged Rs1084 since the driver didn’t end the trip. On raising this issue with Ola they said that the customer requested for destination change which is not true. Again the Ola customer care chose to believe their driver instead of customer. PS. I have been using Ola from past 5 years....
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S
Shweta bukshete
Dec 25, 2022
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Ola ride automatically takes Wrong destination

Ola ride take automatically takes wrong destination.....
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A
AjayRaina
Dec 24, 2022
Feb 11, 2023
This thread was updated on Feb 11, 2023
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Deficient Services- Refund Being Sought

Address: Bangalore
Website: www.olacabs.com

On 26th Oct'22, I booked a Ola Cab for Bengaluru Airport drop vide CRN [protected]. Initially the fare amount was shown as 908/- at the time of booking the ride but eventually I had to pay Rs 990/- after reaching the airport, a surge of Rs 82/- . But most importantly the complaint is regarding the deficient services as the AC of the cab was not working, the cab was not clean (as they always claim) and the driver was not wearing the mask properly....
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T
Tariq maths
from Kanpur, Uttar Pradesh
Dec 19, 2022
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My outstation option is blocked even though no outstation booking has been canceled by me only canceled by customer that too befor

Address: Kanpur

My outstation option is blocked even though no outstation booking has been canceled by me only canceled by customer that too before reaching location and while going to location even then my outstation option is blocked is closed I want my outstation option to be opened...
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T
Tariq maths
from Kanpur, Uttar Pradesh
Dec 19, 2022
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My outstation option is blocked

Address: Kanpur

My outstation option is blocked even though no outstation booking has been canceled by me only canceled by customer that too before reaching location and while going to location even then my outstation option is blocked is closed I want my outstation option to be opened
My id no. [protected]...
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H
Harish4444
from delhi, Delhi
Dec 19, 2022
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Bb

Address: Jbjbnn

Ghbvhh...
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A
Annie F. Fernandes
from Mumbai, Maharashtra
Dec 19, 2022
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Higher Charges by Ola Cabs

I had booked an ola car from Kalina To Andheri (Amboli) oneway on 4th November. The normal taxi fare is Rs.192 to 200 for this route. While booking it showed Rs.196 and accordingly I booked. However, when I sat in the car and while submitting my OTP the fare changed to Rs.453/- which way too high for that distance. Since I had already sat in the car and the driver had started the cab, I did not cancel the same. However, on completing my trip...
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G
Gulam Husain786
from Raipur, Chhattisgarh
Dec 19, 2022
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Outstation audit is pending error

Address: Raipur Chhattisgarh
Website: Ola cab ANI technologies

Outstation audit is pending
Hello
My name is Gulam Husain my cab CG07BQ4406.
My contact number [protected]
Sir Ola me prime Sedan ki car chalata hu me aur me apne duty settings pe mini category ko on kar ke apply kar raha hu to outstation audit is pending likh ke aa raha hai aur mini category on nahi ho rahi hai.sir please meri help kariye aap me bahut pareshan hu . sir maine partner care me baat kiya par koi...
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G
Gulam Husain786
from Raipur, Chhattisgarh
Dec 18, 2022
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Server error Outstation audit is pending

Address: Raipur Chhattisgarh

Outstation audit is pending...
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G
Gulam Husain786
from Raipur, Chhattisgarh
Dec 17, 2022
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Outstation audit is pending

Address: Raipur Chhattisgarh

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu aur mere Ola partner App me duty settings par mini category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par mini chalu nhi ho raha hai please meri problem ko thik kar do...
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S
Suman Kumari Shaw
Dec 16, 2022
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Charged too much more from estimated fare

I have booked a fare to Durganagar from Howrah. The estimated fare was 538 rs but at the end of ride it charged me 744 rs. Resolve this issue ASAP....
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R
Rk Khurana
Dec 13, 2022
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My driver took a long or incorrect route & Threating us

My CRN no. is [protected]. This is regarding the Ola ride I took on 12th Dec'22.

Driver name: Jhakir Khan
Pick-up location: Quilla Mohalla, Rohtak-124001
Destination: Indira Gandhi International Terminal-3, New Delhi
Total fare at the time of booking: 1200 Rs.
Final fare after the ride ended: 1788 Rs.
Distance between pick-up location & destination as per google: 78.6 km.
Distance between...
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F
farooq@786
from chennai, Tamil Nadu
Dec 5, 2022
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Paid in cash but in the app showing pending

Address: 774, Elandheri Sadayankuppam village chennai
Website: www.olacabs.com

On (16th November) around 09.49 am, I had booked ola. For this ride, I paid money through cash to the driver. But in the app the status showing pending. Regarding this I called the driver and ola customer care several times but they didn't pick up my call. Pls do the needful....
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R
Raesh Vyas
Dec 3, 2022
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Forget mobile in ola cab

Address: JAIPUR

I forget my mobile i ola cab
now it is switched off by driver
crn[protected]...
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R
Ritu R.N
Dec 2, 2022
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Payment shown as pending even if paid in cash

I had booked a cab on 2nd December 2022. The total fare was Rs.373. Rs.128 was paid through ola money wallet. Balance Rs. 245 was paid in Cash to the driver. Still in app it is showing as pending. Please resolve the same.(Refer the screenshots attached)...
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