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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

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Ola Cabs / ANI Technologies reviews & complaints page 20

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Today( 20 September 2022 ) i booked a cab through ola and i decided to pay through paytm wallet before the ride but i dont know what happened but the payment was not confirmed till that time, so i paid cash to the driver as he asked for it, later on i recieved message for the deduction of money through paytm wallet. Now i dont know what to do. I paid a sum of 1086 in total, 543 as cash and 543 through paytm wallet.
Driver contact...

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I traveled in ola auto on 5th September 2022 around 5:10 pm from avadi to nanganallur. I paid in cash to auto driver but its showing outstanding in ola app. And personally notification through ola money in whatup as well. Unable to reach customers care and driver too. Still problem is not resolved. One basic ideas is we can't end the driving without payment. Then why its showing outstanding. How to resolve...

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I have booked a cab on 11th of August from Kochi Infopark to Cochin Airport CRN [protected], I had paid all the fare amount with previously due cancellation charges which sums up to 602rs which I have paid using PhonePe (Transaction ID - T2208111224200794982656). At the end of the ride your app in Driver's phone shows to pay 129rs more which also I have paid using Google Pay (Transaction ID[protected] to you driver Antony CJ.
br...

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I booked an ride on 31 July 2022, the fair was 146 at the time of booking but at the end of the ride it was 242. I raised an complaint multiple time then they processed the refund but still didn't get and customer number is not valid.
I have attached the screenshot....

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Address: OLA chennai

Website: OlLA

On 17.09.22 at about 15 hours i came from sdc mahalakshmi cinema hall to to my home in karikalan street sri sakthi nagar by ola auto. In chennai . I left my bag in auto his name is raguram. I spoked to him. He told that he is staying in chennai anna nagar .
Till now baggage not received..
Auto. Crn[protected]
please speak to him. The bag contains of pet food....

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I have paid money Rs 126 for the ride on sep 13 th 2022 through UPI but also money deducted in ola postpaid and also faced same issue on sep 14th 2022 for Rs 94.
I have tried contacting support and also tried to raise a request but I'm unable to submit the request....

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With great anguish and pain I'm writing seeking immediate cancelation of Ola cab license for the cab number given below.

As we landed at Vizag Airport, we booked Ola cab and the first driver accepted and later canceled the ride. We later again tried for another ride and this time the driver accepted the ride, came to us where we were standing and asked the address.He then asked us to walk with him till the cab which was parked...

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I had booked a ride on july 29th friday which cost rs 672 . I paid my bill through cash directly to the ola driver V.Nagarajan . And now I'm getting whatsapp messages to pay rs 822 using postpaid . I had not choosen any postpaid option for my ride . And im getting irrelevant messages like " legal notice, clear your ola postpaid dues pending for more than 30 days to avoid further action please make the payment " . and I'm sharing the number...

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Address: Bangalore

My payment transactions for Ola Postpaid kept failing at your end. I raised complaints over email trying to get this fixed. After 2 replies, you stopped replying altogether. Even after making payments, INR 48 continued being due and then INR 0.01

I have tried CONTACTing you multiple times with no response from your CUSTOMER service. (Wrote to [protected]@olamoney) And then you complaint against me to crif bureau??!!! My crif score...

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Regarding ticket number [protected] I was assured that my cancelation fees will be waived off, as I had genuine reason to cancel the ride, and I will get a coupon of Rs. 50 which I have paid extra. But I never got the coupon. I was also assured that I will get an email at saha.[protected]@gmail.com which I never got. The ticket was closed.
I raised another ticket no[protected] on the same issue but that too is closed falsely claiming...

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Dear Sir
I traveled from New Delhi Airport to Gurgaon Sec 23, on August 21, 2022 (OLA CRN No [protected]). I transferred the payment to the Paytm wallet in the Payment section of the OLA App but it didn't show the balance till the end of the journey and I thought the payment failed so I paid the driver of Rs 647/- on the driver's mobile number thru PhonePe. Later, an amount of Rs 647/- was deducted from the Paytm wallet also...

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Address: Kolkata

Dear Ola

Being a frequent rider, I have raised 2 concerns with the support app & have not gotten any resolution on those yet.
Its impossible to reach through your call center nos & raising complaints on app, hardly get resolved.

Hope this time my concerns are addressed.

Hence requesting you to revert on the status of the complaints

1. CRN No- [protected]- This trip was cancelled...

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Hello,
I am using OLA app for cabs booking,
Yesterday i booked OLA cab for Traveling NALASOPARA WEST to THANE EAST STATION to catch express train,
I have booked OLA cab my booking detail as CRN [protected] dtd 11.9.2022
around 8:55am,
driver came and wait for some times, as after i put my luggage on car he tells me to cancel the ride and pay him the same amount in cash. I told him i will not pay cash,...

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Address: Bangalore

I took the ola cab ride on 21 st May 2022 after completion of my ride I have done payment through UPI payment method using Ola app itself. 715 Rs amount was deducted but driver said amount not reflecting in app due to some issue. So he asked me to pay by cash which I did . Ola app also showing the correct payment method as cash.

After that I have raised multiple support tickets for refund of online payment as amount was deducted....

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I took an ola cab on 10th Aug which was abandoned midway because driver kept insisting me to take ride offline. I refused and told him to drop me midway but I had to pay in full. I raised a ticket on 11th Aug and was promised to help but so far I have not received any callbacks. It's been a month and they are still telling me same lies....

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Address: Bengaluru

I took an OLA auto from South Delhi to AIIMS, delhi. I paid ₹ 105 to the auto driver in cash. But the app is still showing that it is unpaid and asking me to make another payment of ₹ 105.

I tried reaching ola through mail and customer care number but they didn't reply back to me.
Due to such bad experience, I stopped using OLA app altogether....

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Even after getting information about the pick up and drop location drivers gives us a call and asks about the same info just to cancel the ride.
And the worst part is they talks in such disgusting and insulting manner that it leaves us with no option but cancelling the ride.
This is extremely unprofessional on the part of service providers....

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I have a booked a ride on 9th September 2022 and the driver also reached the location for pickup.Once I get inside the cab ( CRN : [protected] ) he asked to cancel this ride in OLA app and asked me to pay a sum of ₹500 . But in OLA app the estimated fare has shown only ₹461 and the driver demanded ₹500 and asked me to cancel the ride. I said I can't do that and the driver said i can't take the trip. So I got out of the cab and cancelled...

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Address: Banglore

Hi,

This is regarding the complaint against OLA cabs as the driver stopped the cab in between the cab and did not dropped me home he threthed me and take me the full amount of 1409.01.request you please help me to resolve this issue as I have made complaint in customer care they told me they will return my money back but I did not get any resolution yet.please request you to take necessary against OLA cab so that they did...

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Incident date: 2 September 2022
Amount shown in Ola app while booking cab : Rs 865
Amount debited from Ola postpaid for same ride: Rs. 953
Amount paid via Google Pay UPI to Ola driver : Rs. 986

Dear Concern,
This is the reference against ola ride dated 2nd September from thane to Borivali. The amount was shown in ola app at the time of booking is Rs 865. The cab was successfully booked and amount...

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