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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Apr 16, 2025

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 23

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On, 14/08/22 I rode form kolathur to Chennai Central in a Prime Sedan-White Dzire tour at around 5:15 pm(CRN - [protected], Driver Name - Rajkiran R). I paid Rs 684 via Google Pay while the ride was still going on. When the ride was over, the driver said that 'I accepted this ride because, it said payment via Cash', But I had paid via google pay by then. So he asked me Rs 732 Cash for the ride, and said that the amount paid via google pay...

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@Olacabs i have couple of concern with your services. 1 - I took the same trip on May 25 for the same destination and i got billed 1539 - 300 driver took extra cash from me (which i got refund as a voucher second - i took the trip on 15th june for the same destination but I got charged 2803 (driver took extra 500 rs cash from me) which you don't want to accept as in last trip you have accepted and gave me a voucher for 300 rs
@Olacabs...

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Have been trying to get reimbursed by OLA but their customer support keeps closing support tickets without any explanation.

The driver was very aggressive around my family and kept following us until we paid him the full amount cash.

OLA support opened a dispute call but he denied everything. They promised to reimburse the digital payment but did not do so and just closed the ticket....

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CRN [protected]
I took the ola cab ride on[protected], the AC of the cab was not working, the rear suspension was terrible and the ride was bumpy and hard for the rear seat passengers. The car the bouncing and hitting the ground and causing back pain for the passengers. The ride was not at all smooth. The cabs provided by OLA and mostly not well maintained most of the time the rear suspensions are damaged and the passengers suffers on...

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Address: Pimpri

Request to please correct my Travel Bill
CRN no [protected] Mini Outstation Round Trip
Registered Mobile no : [protected] Traveller name : Veejey Kapse

Pick up time 8.49 From Lucknow Airport
Drop at 2pm at Lucknow Airport ..in your bill it's showing Kanpur? check with Driver
Total round trip distance covered not more that 145 km, Total Running time not more than 3 hrs
The vehicle was halted...

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Address: 2261, 4th A Cross, 1st Main, Hampinagar

Hired Ola auto on Aug 21, 2022 from Chandra Sagara (Near Ashoka Pillar) to Health Heal Office (Vijayanagar). The cost as shown was Rs. 228.00. On the way due to heavy rain, the auto drivers phone was drenched with water and the he could not end the ride at my destination. The driver did not accept electronic payment (BHIM etc., as his phone was not working) and I paid Rs. 230.00 cash. He left and then at some point (Vibhav Theater) the driver...

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Address: Bangalore

Took outstation cab on 17th August 2022 from SNB Complex Electronic city, Bengaluru to Claresta Hotels, KVS Nagar, Hosur which is 20km travel distance, while booking Ola app has shown 1100 Rs estimate for the journey.

When trip ended driver entered odometer reading wrongly and Ola charged 3348 Rs from my Ola money postpaid account. Ola has deducted 3 times the actual trip charges.

Immediately I contacted to...

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Today I booked ola cab sms hospital to my home and after I reach due to low battery my phone stuck and my ola driver taken cash 150 my fair price was 144 and it will also deducted from my Paytm wallet also now i am trying to call ola cab driver he is not picking my call and not ready to give me my money back cab driver number is +[protected]...

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Ola driver's name: Chandan Prasad
CRN no: [protected]
Auto RE compact plus
Issue: Booked an auto for 15 min ride at 930pm from Ardee Mall, ggn to my home. But then I wanted to change the location in the middle of the ride as I had to go to a pharmacy. To which he rudely said, dont change the location, when I asked why what happened? He didn't reply, and when I asked to stop the ride ill take another auto as i wanted to...

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Website: www.ola.com

Booked an OLA Prime to Bangalore airport 7days in advance over OLA app for 2:30am of 6th April 2022. OLA app said that they will provide cab details 10mins before pickup and so we stood out of the building gate with 40 kg of luggage. The 10mins became 0min and there was no update of cab. Well after this the story goes horrendous. After about 10seconds after 2:30am OLA DELETED my booking. (So that there is no trace of their misdoing). What...

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Hi,
We had taken a cab ride from ola for which we paid full amount via Gpay to the driver but money was deducted from Ola postpaid . Now we are getting calls and mails daily for payment . Even after clarifying everything from our side and sending the proof of payment, the company is still sending mails and calls reminding us to pay or otherwise they will take legal action . This is highly objectionable behaviour on their part when...

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I had taken a ola auto ride on 17 Jun 2022 (CRN no- [protected]). The amount was Rs. 163 which I paid to the auto driver through Gpay on mobile number provided by him ([protected]) with UPI transaction id[protected]. Still money was again deducted from Ola postpaid account. I have sent multiple emails to ola support email id requesting them to check and refund my money that was paid twice but I have not received a single response from them....

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Hi ola cabs,

On last Car rides, we have paid the amounts as soon as we got down.
As we use ola cabs occasionally, we have no idea about ola postpaid services and i didn't even know about it and even driver didn't mentioned about the payment.
But now i'm getting text messages and emails from ola that clear your dues - 547/-.

I have already sent multiple mails to ola support teams.

[Ola...

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Address: Bangalore

Website: Olacabs

I have paid twice for the same ride today morning. Through ola i have paid 131 and the driver told he didn't received and i paid again to the driver 111. 1 need to get 131 refund....

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The driver in today's trip took a detour only to come back to the same path and Ola charged me over 500 . When I raised a complaint, it was automatically resolved to the fact that I had been charged correctly while they never take action against drivers who take incorrect routes to increase the fare of the ride. I would like them to get a resolution to this issue and not charge extra for a drivers fault. I have attached pictures of the route...

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Hi Team,
I was travelling in Ola auto today evening. The driver was highly abusive and asked for extra cash... He also did not accept online payment mode... Created a scene near my house...

Now he is sending Threatening messages to me over Paytm after I paid him Rs. 133 over his personal cell.

I expect an urgent resolution over this matter.

I am really pissed off and scared from this...

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I have booked a Cab from Nizamuddin railway station to Rohini Sector 23. Driver came to pickup and ask for start OTP and I provided the same but driver denied stating this OTP Is expired need to generate new OTP and ask me need to call OLA customer care. He said sir wait will call and help you in generating the start OTP. He asked my number and generated a OTP and took that and told sir this is also not taking need to cancel ride and book...

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Address: KOLKATA

I took a ride on 14th august 2022, at 1:07 pm from - bandhaghat, salkia to vardhan market (kolkata). At the time of booking, the fare showed me 230/- but after the ride, it was 299/- . I saw the invoice, it showed me 299/- which includes the manipulated price and play convenience fees (which i have not used) . I complained in the customer care. They said, due to surcharge it has increased, and they cant do anything. This is totally unfair...

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Address: R3 0A new navy nagar colaba mumbai 400005

On completion of my ride ola driver asked me to pay on his google pay number and told that the due showing on the app would get cleared as soon as possible. He took tool tax money despite it being included in the total fare. Now he is not picking up and the app is still showing due money to be paid by me fir the same ride again. I have tried all means to convey my grievance to ola cabs but they are not responding. Why would a customer pay...

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Address: Bangalore

Website: Olacabs.com

I have been facing this issue for the last 6 months wherein I am unable to clear my Ola Postpaid dues from the Android mobile app. I have raised the complaint almost 10-11 times to the Ola Support team and everytime I am getting ad-hoc payment links to clear the dues and no update has been done on the app even after multiple follow-ups from the Ola team.

Kindly expedite this request and fix this problem on the app. It causes...

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