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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024

Complaints 9462

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Ola Cabs / ANI Technologies reviews & complaints page 49

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Dear Team,

I haven't book any ride on 25 January 2022 and 26 January 2022 but someone is using my misusing my email id for booking ride .kindly explain how ola can book the cab in my email id for other riders.

This is not acceptable that you are using email id for other rider as it security issue . kindly explain.

I have sent mail to ola security team but they haven't responded still now .This...

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Dear team,

I have booked Ola cab from Malad to Virar at wed 15 Dec 2021. Payment was done by cash as driver requested cash. But it is not updated on website and company still asking for payment. There is no support contact details available for such issues.

Thanks...

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I write with utter disappointment regarding the services offered by ola.
Rs. 188 was deducted
for the first time on the day of taking the ride that is 25th December 2021 and Rs. 187 was deducted again on January 14th 2022. I was asked to pay Rs. 1 for my previous trip and I had accepted the payment but Rs.187 was later deducted from my paytm account. I had taken 2 trips on 14th Jan and was charged 3 times on the same day. I...

+7 photos

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I write with utter disappointment regarding the services offered by ola.
Rs. 188 was deducted for the first time on the day of taking the ride that is 25th December 2021 and Rs. 187 was deducted again on January 14th 2022. I was asked to pay Rs. 1 for my previous trip and I had accepted the payment but Rs.187 was later deducted from my paytm account. I had taken 2 trips on 14th Jan and was charged 3 times on the same day. I had reported...

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I paid the driver via phonepe also I have payment successful screenshot. Still in app it shows payment pending....

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Dear sir,

Please note that I have not canceled the ride, it was canceled by the driver and you had wrongly charged Rs. 50.00 to me.

If it was canceled by me then what is the reason for booking another Ola cab at the same time and I traveled for Bandra terminus.

This is cleare cheating of your company

Kindly take a note and reverse the charges at the earliest...

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On 13th December I had booked ola. After the ride i have paid through G pay Rs. 508/- to the driver account. But in the app it's still status showing pending.
I have also mailed the details to Ola support mail ID but there's no response.because of that I am unable to book ola cab.
Please kindly look into this issue & resolve as soon as possible....

+1 photos

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OLA is threatening me everyday, every minute. Recently a person who claims to be a legal guy from OLA asks me to pay outstanding in a shouting way else he is going to send legal notice, gundas or police in a very bad tone. He is talking of a number that i do not own. How pathetic is that.

He is continuously harassing me mentally and misbehaving every minute....

+2 photos

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Address: Bengaluru

I traveled from Mrathali to Provident Welworth City in Bangalore city by Ola Cab on 31.10.2021. Due to discharge of the battery of my phone, I could not
pay the fare online and I paid the driver Rs.1410.00, in cash as demanded by him. However, I have been receiving messages to
clear the due of Rs.1911.00, although I paid the fare (Rs.1410/-) to
the driver in cash....

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Ola app has become worst. Even after making the payment by Gpay, it says pending in ola app. Even after making the payment by cash, it says pending . Such a horrible app . Because of this, can't book a different ride. I am going to delete OLA app and install UBER.
OLA needs to work on this horrible issue....

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Ola post paid is showing due events ought I did not avail the service and also did have any dues. Not getting the customer support number to clarify the issue...

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Hi,

My Ola Money Postpaid account has been blocked due to a change in mobile number. Request you to please look into the same.

Regards,
Mohak...

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I paid ola ride bill by cash, but still it is showing pending in app. So cant book other ride. Solve the problem. Otherwise hv to book from other service provider...

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Dear team,

I had received substandard food which was stale. As a covid patient I was dependent on your delivery & when received was open to disappointment. I'd reported the same and was told this issue would be escalated & a refund would be credited in a time frame of 4 hours back to ola money. However nothing happened.
I followed up alternative days with three agents - Asma, Syeda & Veeramani who gave me a scripted...

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Address: Hyderabad

Ola drivers dont accept wallet payments in 90 percent cases.They immediately cancel trips.then again customers have to wait.but if customer cancels any trip he gets charged.For denying wallet or digital payments drivers should be charged heavily. Drivers ask customers to cancel trips and keep calling unless we cancel it.
Drivers overtake and drive in rash manner also dont have change even Rs 5, 10, 20 etc.This is why they want payment...

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I have booked OLA Auto's from Dec 29 to Jan 07. The Driver agreed to come only if full cash is paid. I had paid him full Cash after the ride, Even though OLA says it has paid from OLA MONEY

1. I have not subscribed or changed my settings to pay through to OLA MONEY
2. The OLA DRIVER has not informed me that OLA has paid the Money on behalf of me.
3. I have written to OLA Money Customer support but no responsebr...

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CRN [protected]

I paid for ride two times through Phonepe to ola account and cash...

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I cannot able to use my olamoney wallet balance. I am getting error ola money wallet is not available for user. Kindly check and resolve the issue. Already I have raised several tickets for the same issue but no one has gave me the proper solution. Without giving proper solution closing the ticket. I have been keep on following up for the same issue for past one week. Kindly resolve this issue.

Mobile No [protected]...

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Address: Krishnagiri district, tamil nadu

When Ola electric scooter booking started we also booked Ola S1 priced at 1lakh with rs499 in the hope to get a electric scooter. Delivery was promised between Dec 15-Dec30. We were waiting for 3 months when they emailed that delivery will happen between Jan 15-Jan30. We adjusted and waited more. Then without any communication very cunningly the delivery date was not showing instead it was showing dispatch Jan 31. We still hoped and waiting....

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One week before I have added money to olamoney wallet for doing transactions in myntra. After adding money to my olamoney wallet my wallet got blocked. I have sent so many emails to them and raised several tickets. Still my issue is not solved but my ticket is getting closed as resolved. I have provided them error screenshot, device name, OS version and app version. Kindly take necessary action against them. Mobile No [protected]....

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