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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024
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S
shalinikumari24
Feb 3, 2022
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Double payment by cash and gpay - nikesh ranjan - 02/02/2022

I had booked ola cab in bangalore to travel from banglore airport to btm. The following details were sent to me.
Say ola to your driver Arun prasad for crn[[protected]]. White desire to pick you up @ 07:28 pm, 02 feb 2022
after completing trip amount was deducted automatically by gpay and transaction was successful but driver denied that he didn't receive the money and asked me to pay cash
The bill for the ride was 1281...
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Kirupa Suresh
Feb 2, 2022
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Harassed to pay twice for my rides

I have taken 3 rides from Dec 29 2021 till Jan 7 2022. I have pay full payment in cash to all 3 auto drivers.

The Auto drivers never said that OLA paid them for ride and took the cash from me.

OLA Customer care is harassing me to pay the fare again for which i have already paid on the same day of travel.

Please stop calling me and torturing me. I have paid the money to the drivers. OLA should recover...
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Risav Shah
Feb 1, 2022
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Ola Dash - Non delivery and unresponsive

There is lot of problems with Ola Dash. The promised delivery time is 10 mins -

1. The actual delivery happened after 40 mins.
2. Items were missing and no refund provided after 48+ hours.
3. There is no in app support feature. The app is not made properly - being integrated in Ola app but there is no way you can see past orders or raise complaints.
4. The email id mentioned in terms and conditions is irresponsive...
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Jagan_bojja
from hyderabad, Andhra Pradesh
Feb 1, 2022
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OLA Dash Partially delivered and not returned the balance amount -

Address: Ramnagar, Hyderabad

Order placed on 30th Jan invoice No5607552, Order placed for 10 Qty but delivered only 5 Qty and said for the balance we get a refund but till date there is no update from OLA Dash.
When we try to Contact through OLA Chat, Again it is a hopeless Customer care always we need to wait for 30-40 minutes and before our turn chat will get disconnected and again we need to start from the beginning.

It seems OLA is trying to...
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Sai Krishna2911
from Chennai, Tamil Nadu
Feb 1, 2022
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Ola dash amount debited but order wasn't placed

I ordered vegetables for rs 74 in ola dash and paid through gpay .my amount got debited but order isn't placed yet .so please refund the amount to my account as soon as possible....
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Sai Krishna2911
from Chennai, Tamil Nadu
Feb 1, 2022
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Ola dash amount debited but order wasn't placed

I ordered vegetables for rs 74 in ola dash and paid through gpay .my amount got debited but order isn't placed yet .i couldnt contact any of the customer care executive .so please refund the amount to my account as soon as possible.my phone number...
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SKP362671981
Feb 1, 2022
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Debited transactions resulted into error - paid by cash to driver-ols settled only one transaction but no response on the other

Address: Chennai

Re: [Ola Support] #[protected] Re: [Ola Support] #[protected] Re: [Ola Support] #[protected] Fwd: [Ola Support] #[protected] Re: Invoice for your Ride CRN[protected]

On Sun, Jan 30, 2022 at 2:17 PM Samarendra Kumar wrote:
Hi Team

PFA excel sheet of the transaction statement from my bank for the amounts 1025 and the settled amount from ANI. I have also given my comments against the transactions.
Please...
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kookjeon
Feb 1, 2022
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I paid for ola driver through google pay but the ola app is still showing payment pending.

I took Ola auto ride on 31st January 2022 at 4:36 PM and paid for the ola auto through google pay, but in the ola app it is still showing pending payment. Pls check details with the driver and resolve my pending payment issue....
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P
PGahlot
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Payment done multiple times

I took a cab on 20th January in Delhi. Total fare for the ride was Rs 210/-. I paid using phonepe wallet but the app kept showing payment pending even after 5 successful payments. After 6th payment it cleared the payment. Effectively i was charged Rs 1260/- for a ride of Rs 210/-.

I called the support team multiple times. They said they cant do anything in this regard.

Screenshot for 5 payments is attached herewith....
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Karanmehta6244
from Chennai, Tamil Nadu
Jan 31, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Complaint on Ola auto driver TN14-S-2926

Address: Kellambakkam, chennai

On 30 Jan 2022 evening at 0646 hrs, I book a Ola auto (TN14-S-2926) from marina mall chennai to our society in kellampakkam . Ola auto driver drop me in midway in place where dark and dangerous place and no body is there. Auto driver start to abuse with me and demand for more money.I’m with my family so therefore I’m afraid with him. Auto driver drop me there and pass away.

So therefore it’s requested that take strict...
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G
Gopi-compliants
from Bengaluru, Karnataka
Jan 30, 2022
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Daily promotional sms

Address: [email protected]
Website: www.olacabs.com

He thing is OLA is spamming my inbox daily with annoying promotional messages multiple times in a day.
It may be regarding Ola money, ola store or ola postpaid, whatever stupid service/offer that am not intersted in.
I Am getting sms from JM-OLADSH, TM-OLADSH, TM-OLAMNY and I want OLA to stop annoying people like this....
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Sureshbabu1094
Jan 30, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Even after paying in cash it is still showing payment is pending in ola postpaid

Address: koramangala,bangalore

Hello,
I'm using OLA from a long time, but for the past month(JANUARY 2022) what ever rides I have taken I have paid in cash. But the bill has been generated stating I'm using OLA postpaid.

Kindly look into it and do the needful.

I'm sharing the details as follows.

Transaction ID's:
1.GQ04-XOEE-7X1Y
2.GQ05-0L0K-0PSS
3.GQ04-XOEE-7X1Y

Thanks & Regardsbr...
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Sonam13
from Greater Noida, Uttar Pradesh
Jan 29, 2022
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Im complaining about the order

I ordered a few things from ola dash store and they deducted money from the account but they are not showing whether the order is accepted or not nothing they just deducted the money and not responding now. I want full refund to this order its a very bad service problem to them....
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Prashantcummins09
from Pune, Maharashtra
Jan 29, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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OLA Dash items not delivered and amount Deducted

I ordered seven Items from OLA Dash for which amount is deducted but no delivery made. I want my money to be refunded asap....
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R
rajat@
Jan 29, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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I,m Complaining about Ola Taxi

My ride fare is higher than the estimated fare...
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xplorelife25
from Mumbai, Maharashtra
Jan 28, 2022
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Rides Cancellation

To save time and to reach safe, it always best to book an auto/car/bike as per the convenience through online apps. To get the maximum benefit and to ease the trouble of looking for mode of transportations i too downloaded the Ola app.

But i just got cancellation of Rides repeatedly and then cancellation fees. Then later getting on to Ola support team to waive off the fees and all.

I Really want to know, dont...
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xplorelife25
from Mumbai, Maharashtra
Jan 28, 2022
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Cancellation Fee CRN5959455186

On 24th Jan 2022, i booked an auto, almost 3times, the driver cancelled the ride and it took 15-20mins for the same.
then too i again i checked on 25th Jan 2022 for auto testing all my patience, this time it took 30-40 mins as i want to reach the destination asap i keep waiting and i dont remember how many times it got cancelled and i kept booking the same, finally an auto ride got confirmed and after reaching the destination to my...
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A
Adi Vats
Jan 28, 2022
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Overcharging of Fare and Non providing PAYTM payment discount on ride

I took an OLA cab ride on Tue, Jan 25, 09:43 AM vide CRN [protected]. The estimated fare was Rs 565 for the ride which I had linked to my PAYTM for the payment. When the ride was over, I was surprised to see that two payments were charged/taken by OLA cabs/ ANI technologies from my account. One payment was Rs 565 (authorised and as per ride fare). But the second payment of Rs 124, was unauthorizedly taken by company without my permission and...
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M
Manish Charania
Jan 27, 2022
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Extra Charges & Invoice Issue

Address: Dosti Neptune B/1/108, S,M.Road, Wadala East-Mumbai-400037

Dear Sir/Madam - I have traveled with my family Dated 31st Dec 2021 from my Home Place (Wadala-Mumbai) To MTDC Resort-Karla (Lonavala) while booking the trip Ola App showing Rs. 1847/- but when Trip ended Driver Charged me Rs. 2484/- (Invoice No - CRN [protected]) which is quite higher also at that time Odometer reading SMS not reached to me hence i haven't argue with Driver & paid full hard cash. Post this I called Ola Customer Care from...
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soumyajitroy
from Kolkata, West Bengal
Jan 27, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Oladash

I ordered 7 items amounting to a total of INR 409 from OLADASH on[protected] at 8:00 PM. The app advertised it will be delivered within 10 minutes, and there was no option for COD. I paid INR 409 via Amazon Pay as and once I went back to the app the order had not been registered.
After waiting for some time I could see that there was no intimation from OLA about my order.
After a few more minutes it started showing that my...
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