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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024

Complaints 9462

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Cash paid to driver but still showing outstanding

Cancellation request

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Outstation audit

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Refund needed as - Driver intentionally took long route and charged 400 rs. extra

Ola Cabs / ANI Technologies reviews & complaints page 45

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Having issues with Ola payments. When we select a ride with online payment and if we pay by cash with some issues with online payment, the system is not updating the payment even though driver updating the payment and closing the ride.. I have two accounts with two mobile numbers and same issue repeated.. why should user pay extra amount for the technical issues from OLA side .. they can raise with Technical team and close the issues but...

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Yesterday[protected] i have take a ola ride between Badarpur to new friends colony new Delhi 110065. driver request me to pay fare directly to his phone pay no [protected] and not to pay via ola app. so i paid total fare directly to driver phone pe no. But still ola app showing payment is pending....

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I selected the payment mode Google pay while booking but while paying my google pay was not working so I paid in cash. I called the driver he is saying mere side se clear nai hua toh me q clear Karu meko ola se paisa hi nai aaya.. I told him if i paid in cash then why you need to wait for ola cash, clear my due because I cannot book my further ride I told the guy. Then I told him I will complain he said ok do....

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Address: chennai

When Ola electric scooter booking started we also booked Ola S1 Pro priced at 1.4lakh with rs499 in the hope to get a electric scooter. Delivery was promised between October 2021 . they've been postponing the dispatches due to some issues at their side and we've even accepted for that. We were waiting for more than 6 months when they've opened final payment window on 21-Jan-2022 I've done the payment and their estimated...

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Address: Kolkata

Sir
I have been charged twice higher rental fare by ola of around Rs. 1000.

One ride I took on 4th Feb wherein I book an ola for 1 hr at 249 rs 10 km it showed.

I took some extra km and time so I was expected a total fare of around 400 but for a base ride of 249 I was charged fare increase charge by ola of Rs. 600-700 rs and my total fare came as 1106. I complained in ola but nothing happened till date....

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Address: Gaurang Kutir,, Plot No. 123,, Chaitanya Villa Society,, Sidsar Road. Bhavnagar

I took an Olacabs ride yesterday on 4/3/2022 from Ahmedabad airport to Karmchari Nagar. Driver asked me to pay the airport parking fee, which i paid in cash plus when I paid him final ride amount, it was also charged into total amount. Thus, i was charged the airport parking fee twice....

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On 20th Feb 2022, we booked our Ola Cab for Meerut (Pallavpuram Phase 2) from Badarpur border New Delhi when I booked my cab it showed me the fare of Rs, 1209 but when we reached the destination the total fare was Rs, 1999 + 270 additional intercity tax from Delhi to Meerut which was not mentioned while booking the cab this so unfair to charge extra and add extra kilometres too I request you take notice at this issue immediately and pay me...

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I don't know how many times I have to raise tickets and give details. I have called OLA so many times and have given all the details, also have sent it by mail but still, there is no resolution.

I booked OLA for my parents on 8th Feb from Pune to Thane. The total fare was shown as 2010 Rs. But the ride was not stopped by the driver for 3 days. After 3 days when I checked the total fare of the ride was shown as 12597 rs. And...

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Address: ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034

CRN [protected]
Sir no action is taken yet, i have to clear my dues before 6 march 2022, i was charged 7 times 288rs for 1 ride which was deducted from my olamoney postpaid account, please charge me 1 time only and remove other 6times, i am attaching my recent screenshot with no updates.

I have raised complaint several times since 25th feb 2022 but still no resolution is provided to me, my due has to be rs 588 but they...

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I have booked ola cab from omr to tambaram...first time the ola cab driver asked me to pay through online payment...so I have paid through online which the ola cab already linked with an drivers account number..but after rides he said the payment was not received and also need to pay in hand..dont know what I have to do..I have paid it again.....

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Address: Uttam Nagar, New Delhi-110059

CRN NO-CRN[protected]
Taxi Complaint Complaint Date: 19th Feb, 2022

I am regularly using OLA app for cab booking. Because it is giving fare amount and proper service. but on 19th Feb, 2022 shocked for the amount charged which i didn't booked at all. When i used ola app for booking cab from my home Uttam Nagar to T-2 IGI airport New Delhi, app showed me charge of Rs. 724 which i paid in cash. Then afterward i received...

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Address: No.1263 akash nager,jancirani street, akash nager, gerugambakkam, chennai - 600122

During my last ride, I paid to Driver by cash, but it is still showing as pending payment in Ola app, which is causing trouble in using the app.
Kindly clear it...

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I have book pre-schedule cab 8 yrs before for Delhi T3 airport drop. I was alloted ride 15 mins before the schedule and after that driver approached me to ask that he can't come for ride. Even he didn't cancel the ride thereafter I cancelled that as I was getting late for my flight due to tight schedule. Thereafter one after another 3 rides I booked and ride alloted though all drivers refused to come for pickup.This is not first time it's...

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Ola has promised to deliver the vehicle based on the priority of the payments or booked made through their app, based on which many consumers like me has purchased the vehicle. First payment was made by me on Rs 499 as booking amount on 2-Aug -2021 and after that there was no response from Ola as to when they would open the next payment gate way, after long wait they have opened the second payments on 16th September as their app was broken...

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I have booked ola cab to Chandigarh railway station at around 0600 hrs in morning today. I contacted driver at his m.no. [protected] and he sure me for pickup and reaching my place within 5 minutes. But after 15 minutes I saw my cab was cancelled which makes me in trouble and I have also missed my train due to cab driver.
Request take serious action against him...

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Address: Mumbai

Sir from last one month I am not getting Outstation booking for wat I have took loan even for downpayment to buy Ertiga my emi are pending and suffering from financial problems so plz provide me outstation ride...

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On 19 oct 21, a ride was booked with postpaid as mode of payment. However the driver after reaching pickup point refused the same and cancelled resulting in deduction of 148 rs. After a lot of emails to ola in oct 21, they agreed to refund. However it is still being shown as due. Now even the app is not opening the particular ride to enable me to take out the details. The ola support is not helping and they keep asking for the ride details....

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Website: help.olacabs.com/support/home

I don't know how many times I have to raise tickets and give details. I have called OLA so many times and have given all the details, also have sent it by mail but still, there is no resolution.

I booked OLA for my parents on 8th Feb from Pune to Thane. The total fare was shown as 2010 Rs. But the ride was not stopped by the driver for 3 days. After 3 days when I checked the total fare of the ride was shown as 12597 rs. And...

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Booked Ola outstation in the morning from Gurgaon to Bareilly for my parents. The fare showing to us was 2776 excluding toll but final bill came out to be 5519including toll . Toll charges in this route is not more than 700 but driver took us 1060. Ola added extra km charges also in the total bill which is unfare. Bareilly to Gurgaon distance is only 290 km. My parents and driver both agreed that they didn’t travelled any extra km.
Tried...

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In ola I ride the buking on Nov 2021 ...paid the amount by cash 208 rs... Then I want to buk next ride it shows still pending.. Then I paid 208 rs by GPay... Yesterday also same thing happened to me... I paid the amount by cash by cash 106 rs... But it shows still pending amount in app.. How many times I should pay the amount... Resolve the issue...

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