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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 51

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A
Anagha Dikshit
Jan 3, 2022
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App shows pending bill while paid in cash

Address: [email protected]

I paid cash of 222/- to ola driver but still showing pending in the app. Same happened last time. However after complaining ola app is showing for refund adjustment. But both amounts are still outstanding...
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S
sydtabrez
Jan 3, 2022
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Money paid yet ola app says pending dues

Hi For a previous trip I have paid 179₹ by cash. Ola app says pending dues still. This blocks any further ride booking on ola. Please resolve at the earliest....
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Pariboy007
Jan 3, 2022
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Charged Double for ride

Address: Pune

I am charged Double for the ride. I paid to driver for which I have proof but still ola charging me and showing Rs. 206 as outstanding and sending me reminder to pay. Customer support is not responding properly on this since almost 1 month. Case no is[protected]...
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A
Alby07
Jan 2, 2022
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Ola store, fake store, money looting.

I have done payment twice and not workerd in ola store.
My money lost twice.
Do not make costomers fool. This will supress reputation of ola company.

Simply shows some items and looting money from people without delivering any product....
+2 photos
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R
ramesh_ayya
Jan 2, 2022
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The drivers asking extra money at the time of bookings

I was trying to book a Ola cab from Chennai Egmore Station at 5.30 am . After booking my ride to Porur the driver called me and asked me the charges shown on the app which was Rs 330. After enquring this he demanded Rs 100 more at the time of drop for which I refused. He immediately canceled my ride. After that I booked another ride and the sane driver was assigned and he demanded Extra Rs 100 again. By this I have wasted 20 mints . Finally,...
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B
Bharath Bolla
from Pune, Maharashtra
Jan 2, 2022
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Payment Deducted twice from two different cards (CRN 5813317576)

Dear Ola Team

Myself Bharath Bolla, i am using Ola App from Long time, this time i have faced an issue regarding Payment done twice from two different cards

On 30-Nov I made payment of Rs 301 due bill in Ola from my Standard Chartered BankCard No End 4327, Payment Completed and message received for transaction. But Still Ola App showed Payment Pending.
As I wanted to book Cab in a hurry, I made payment...
+3 photos
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R
Rrsinha95
from Kolkata, West Bengal
Jan 1, 2022
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Billing

Well i took a ride yesterday, and my bill was around 116 Indian rupees. I paid the driver through his Paytm barcode. But when I logged in my OLA app it still shows that my payment is pending. Fir that very reason I cannot book any other ride as I am not at all interested in giving the scamster OLA free bucks....
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S
Santosh cha
Jan 1, 2022
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Refund of rs 1400

Address: 5-1-228, jambagh Sunder bhavan, Hyderabad 500095.
Website: Ola cabs

Ola cabs CRN [protected], UPI tran I'd[protected]. 12february, 2020. Refund is pending. Inspite several mails. Rs 1400 ....
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S
Shilpa 109
Dec 31, 2021
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Ola wants me to pay a bill though it was paid by a cash

I had booked a trip for my relative. The driver was paid by cash but the app is showing the fare is due in the app. I had raised a complaint against this but I'm still receiving message from ola. Please do investigate this as I'm not ready to pay you twice for your mistake. I have attached the screenshot for your reference....
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R
Rafeeq872000
from Bengaluru, Karnataka
Dec 31, 2021
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OLA Drivers doesnt accept OLAMoney postpaid / Driver collected payment through phonepe / OLA Postpaid also deducted fare.

THis has become a major issue by OLA postpaid in many parts of India that the ola drivers dont accept ola postpaid. They want cash payment or online transfer. whereas ola pushes for payment through customer side. In between Ola and the driver, customer becomes a victim.

Similiar thing happened with me yesterday. summarised below:-

1. Ola deducted money (Screenshot attached.
2. Driver was not accepting...
+4 photos
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M
Mathiy
Dec 30, 2021
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Charging high money

These ola ### s are charging 1200 rs for 8 km distance during rainy day(30dec2021, in Chennai)
Someone must file a complaint against them. And definition should ban this app for no more use. Looting money by knowing the situation. These ola ruin has started...
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G
gaurav221
from Faridabad, Haryana
Dec 30, 2021
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Ola not returning the money

Driver stopped in midway, Ola charged money. not refunding back after multiple followups. every time says money refunded.
CRN: [protected]...
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Sughosh Moharikar
Dec 30, 2021
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Bad behaviour by driver, and unresponsive Ola customer care

I had hailed Ola Cab form airport to residence on 29th December in the evening. I got can no ending on AS0215 assigned. I had personally put my luggage i.e. 2 suitcases in the boot. After that the driver wanted take out something from the boot, and with a violent jerk removed my suitcase (even though I was telling him that I would do it), breaking its holding handle in the process. When I brought that to his notice, he started shouting and...
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A
anu anifha
Dec 30, 2021
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Ola Ola payment issues

I have done payment through cash but i am facing issue with ola still it is showing payments pending issue....
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J
jaidev singh2
from Noida, Uttar Pradesh
Dec 29, 2021
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Cancelation charge imposed without booking confirmation

I booked a cab on 29- dec, but as it was taking long time. So i canceled it, before any driver accepting it. No ride shown in the app, but i received an email for cancelation charge. How i charged before my ride confirmation.

CRN[protected]...
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R
rKamal256
Dec 29, 2021
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Payment Issue of Ola Ride

Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034

I have paid in cash to the driver on 12-10-21, but it still showing pending in my Ola app....
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S
Shrekkk
Dec 28, 2021
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Pending Due

I've already paid my last ride bill in cash to your driver but on the app it's showing that you amount of 163 is still pending. Due to which I can't book any other ride. Clear it ASAP...
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N
NARENDRA MATANGE
from Chennai, Tamil Nadu
Dec 27, 2021
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Unprofessional ride cancellation technique being used by drivers

Of late, it has been observed (observed both at Chandigarh and in Mumbai) that a driver initially accepts a ride BUT THEN immediately makes a phone call and inquires about the DESTINATION; if its not of their interest, they simply CANCEL THE RIDE!! THAT DEFEATS THE VERY PURPOSE FOR WHICH COMMUTERS USE OLA!!...
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S
Soham_Roy
from Kolkata, West Bengal
Dec 27, 2021
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Fraud OLA driver is asking to pay same fare twice.

At 26th Dec, 2021, I have taken a ride from ShaymBazar to Mani Sq. Kolkata. at 6.44 PM. My CRN is 71203498. The driver didn't have any 500 change, so I paid him 125 via phone pay. My be the driver told me some wrong phone number or I typed it incorrect. But before transaction I showed the person about the receiver. The driver said it's all right. I paid him and confirmed again. Now Today 27Th Dec he called me and asking me resend him the...
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Soundarya Peesapati
Dec 27, 2021
Jan 17, 2022
This thread was updated on Jan 17, 2022
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Charged twice ola auto driver took the cash and again it is showing the ola money post paid

In ola auto i have charged twice. Driver asked to pay the cash so i paid the cash to him but it is showing ola money postpaid.attached the ride details....
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