Claimed

Ola Money Complaints & Reviews

3.1
Last updated Jun 28, 2024
Complaints 1389
Resolved
791
Unresolved
598
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Money

Having problems with Ola Money?

File a complaint and get it resolved by Ola Money customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ola Money reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swarrna Swarrna
Oct 12, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment showing pending where already did cash payment

Took ola auto ride on Oct 02nd in chennai.We given payment by cash .But still it is showing pending in ola app for that particular ride.Due to this issue I am not be able to book the other rides....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nalini Shruthi
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Payment made but it's showing due

I took ola auto on 5th October. As digital payment was not working I paid the driver fare in cash but it still showing payment pending......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suba cs
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made in cash still app shows due is pending

Took ola ride on sep 29 in coimbatore..We made a payment through cash ..But still the ola app is showing due pending.Due to this issues I am not able to book the other rides...
+1 photos
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy
S
Saqheeb Mohammed
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Payment issue .... Payment pending even though I have paid

Address:Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala India - 560034

I paid the auto driver personally through Google pay as Google pay through ola was not working properly...now in app it shows message as payment is pending...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Aswin Cv
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Paid Driver by Cash but ola app still showing its pending

I have paid to Rs 922 by cash to driver for the ride CRN [protected]. But after 2days when i checked ola it was showing the same amount was pending. I forced to pay the same amount to book another ride. I need refund of the same....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Rani Mundhra
from Kolkata, West Bengal
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Already paid the driver but it's showing pending

I have already paid the money of my last ride to the driver but it's showing payment pending and I have to pay it again to continue the service...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
ShatakshiS21
from Bengaluru, Karnataka
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid cash for ola auto ride and it's still showing pending. The driver was rude.

I took ola auto on 11th October. On reaching the destination I gave cash but the driver didn't had change. He wanted to keep 8 rs change but I offered to pay though UPI. He started screaming 'I don't have time' and rudely started shouting to me and my mother. My mother went to take change from near by shop and meantime he kept shouting at me. Total amount was 122 but we gave 230 as there was no change. While shouting he asked to first UPI...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Arun Thakre
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

AutoCRN 5657029638

Address:Ulhasangar 42104

I have taken ola ride on 10 Oct by auto...since digital payment did not happened so given cash of 126 Rs fare to auto deliver. But still its showing pending in my account. Pls. Resolve this issue asap....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
Darshitha99
from Bengaluru, Karnataka
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Ola payment due

I had paid money to ola driver but showing payment due. I took trip on 9 oct 21 from manyata tech park to Avenue road...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogchip
from Mumbai, Maharashtra
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

I had paid cash payment then why it is showing payment pending.

Address:Dahisar

I had paid cash payment after ride then why your app is showing for payment is pending.
CRN:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nishad Sangit
Oct 11, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Not clearing previous dues

I have selected ola money while booking but paid in cash Rs 137 to the driver at the end of the ride on September 30 but it is showing in pending dues....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Monisha Dhayalan
Oct 10, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Payment related

I have selected ola money while booking but paid in cash Rs 72 to the driver at the end of the ride on September 25 but it is showing in pending dues...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaishnavi Magar
Oct 10, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Money paid but still shows pending

Website:Ola app

I paid the ₹121 to the driver in cash as he said he didn't have google pay. But the app still shows that the money is pending, please pay it. I can't book another ride till I pay that amount. But why should I pay again if I have already paid the driver. Please look into this issue as soon as possible. I'm not able to book any further rides....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
@
@sh
Oct 9, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Report
Copy

Ola money pending issue

Today Oct 9th 12.07 pm .I booked ola auto and paid in rs.76 cash to driver since he said he didn't have gpay and asked me to pay in cash. But in app still showing as pending money. Resolve issue asap. I'm not able to book any other ride.

crn [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hiten Bakarania
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Report
Copy

Paid cash to driver but still it's showing its balance

I had booked a ola auto from my home powai to chembure, paid driver cash rs 180, but still it's showing that the money is due ......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HariHaran Xenon
Oct 8, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fare paid is not updated

I made a ride in OLA AUTO on 28th September. I have option enabled to pay online. But Auto person requested cash on hand. So I paid him the cash on end of the trip. I am still getting the 190 rupees balance. I am not able to book any other rides from that day. Please close this. I am very displeased, there is no option to complain in mobile app. I had to search lot to register a complain. Please close it soon.

Ride CRN [protected]...
+1 photos
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
R
Rockins
from Bareilly, Uttar Pradesh
Oct 8, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid to drivers and yet it is showing my payment is due

I have paid the ola drivers using phonepe and yet it is still showing that I have due amount and I can't book a ride without paying it.what is this awkward app ola has made like they get the money and still we are not able to book a ride.what a wasteful app and plus I have read they are going to take interest on the due charge after certain period...wowww...they are getting all the cream they can get from customers...customer has paid them...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zeenat-ul- Banaat Academy
Oct 8, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Report
Copy

I've paid the ola fare in cash but still showing the payment pending.

I paid the ola fare in cash but still showing the payment pending, why I don't understand. Please help me out!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jerru
from New Delhi, Delhi
Oct 7, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

263 payment due

Address:House no. 101 Goyla village

Even after paying rupees 263 in cash to driver. Still my app is showing my payment for 263 is due...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shijo km
from BENGALURU, Karnataka
Oct 7, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Report
Copy

Payment due of 69

Last ride I was charged with 69 Rs. I paid the amount by cash. Now it's showing that the payment due is 69 and I can't book another ride without paying it. Please resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy