Ola Money Complaints & Reviews

I paid cash last to rides to the concern drivers h, but the same show pending. Kindly update the due amount as paid...

I booked a ride on 26 sept from dy patil medical college pune to t3m sky gallery kothrud ride was charged 290rs so i had paid online as driver has said to send money on his upi so i had paid through online mode using paytm during the ride we charged q fine of rs 500 for not using mask so he told to send rs 790 but in the app when i am trying to book for another ride they qsk to oay the pending payment and book for the another ride. Please...

Hi! Yesterday evening ( 27th sep 2021) I paid the ola driver through paytm on his number. But when I again tried to book a ride to return home. It's showing pls pay the pending payment to continue. Pls check and do the needful....

During my ride, I choosed the online payment option but the auro driver refused to take online payment and hence, I paid the ride using cash but I am not able to book any other ride as my online payment is pending. Please solve this issue

[protected]...

Invoice for my Ride CRN[protected]

I booked Ola for howrah station but at the time of payment from debit card, it was showing "online payment system is not available now, please pay in cash" and driver also asked for cash, so I paid him in cash of Rs. 109 but still in my account it is showing that payment is due. Driver told that he acknowledged the cash payment. Please look into the matter. Payment is already made....

I booked Ola cab on (26.09.2021) and ride got over and I paid Rs.
106 by cash to driver. But the actual price was Rs. 80 as it reflected after 10 mins in your app that also pending status. When I called back the driver he said it won't effect in your next ride as that extra money will not be charged rather than it will get refund. Kindly, Resolve this problem as I am unable to book for next rides....

Cash paid after the completion of ride but still showing as payment pending in the app...

Due to app payment issue, I paid my ola driver through Google pay on his number and when I checked again today on 25th September Friday ola is showing me as payment pending for that ride.Please help me on this....

I've already paid my last ride bill but on the app it's showing that you amount of 445 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible infact I've Mailed so many times to ola support but the customer compliance are taken as for granted. No step has been taken by the customer complain.
It my request to solve the issue immediately....

On Thursday afternoon I paid my ola driver through Google pay on his number and when I checked again today on 25th September Friday ola is showing me to pay the amount again because as per the driver the amount was not paid...

I paid in cash as ola money has less balance but in app it’s still showing pending...

Hello team

I paid for the drive on 24th sep, in cash to drive. Rs. 55. But it show pending in online. Pls look into the error and resolve....

My ola account ([protected] Mamta Pawar)
Yesterday I booked an auto while booking it was by default ola money. But I didn't had balance in ola money hence I paid the driver Nenavath Balaji through PhonePe. But now in ola it is showing as payment pending of Rs 155 . Please help.
For reference attaching payment transaction and ride details....

Due to online payment app issue, I've paid the cash to the driver of around 586 rs for Airport but now in app it's showing payment of 586 is pending. Please resolve...

Due to network issue..online payment was not done.. paid in cash ₹121 to the driver after ride.
Still app shows that the payment is pending.. attaching screenshots from app...

I paid in cash after ride ends because I unable to pay via online because of network issue. But still it is showing payment is due...

I don't know exactly what type of payment option I chose when I booked, it was done in rush. Since I always pay in cash I paid the amount to the driver, but now the app is saying I have due and I have to pay it online. I don't know how to contact them their corporate customer care number is not in service. And the app's complaint service doesn't have this issue in particular. I don't know what to do, kinda struck not able to book any more...

Took a ride in Bangalore, unable to pay online so paid cash at the end of the trip. But still the ola app is showing payment as pending
Details:
22 September 2021 06:52 PM Rs.262
Prime SUV•CRN [protected]...

Took a ride in Chennai, unable to pay online so payed in cash at the end of trip.. but still the app is showing payment pending.
Details as below.
23 sep 2021 01:34 PM₹48
Auto•CRN [protected]...

Dear team,

I tried to pay the balance amount on 24th sept 2021 in your web portal but failed with an error message " something went wrong, please again". i tried with the same for 4 to 5 days. hence requesting you to resolve the same asap.

thank you...