Submit a Complaint
Claimed

Ola Money Complaints & Reviews

www.olamoney.com
3.1
Last updated Jun 28, 2024
Complaints 1389
Resolved
791
Unresolved
598
Good news! We have a good connection with the company and they're good at resolving user complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Ola Money

Having problems with Ola Money?

File a complaint and get it resolved by Ola Money customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Ola Money

Complaints recently resolved by Ola Money customer care

View all complaints

Most useful Ola Money reviews

Featured Ola Money consumer stories

Ola Money reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mihirkumar.nsec
Jul 3, 2017
Resolved
Report
Copy
Resolved

Money deducted but shows error message on the screen

Address: Bangalore, Karnataka, 560093
Website: www.onlineservices.nsdl.com and OLAMoney

I am registered with ola with my mobile number [protected]. I was trying to apply for an updated pan card on june 19, 2017 fromthe website and found ola money as payment option for the card. When i paid using ola money, i got an error screen-"the page could not be found". When i checked ola account, the money was deducted. I thought the money will be returned or i will receive an email for payment confirmation. But, none of them has happened...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hmnshu1231
from Mumbai, Maharashtra
Jul 3, 2017
Resolved
Report
Copy
Resolved

Reverse the bank payment

Address: 400708
Website: Ola money app

Hi,

I have mistakenly added 5000 Rs instead of 500 in my ola money account.

I tried to transact it back into my account. But your charges are too much..

Please reverse the payment back in the account.

Transaction details are mentioned in thr attached doc.

Mob - [protected]
Id - himanshu.m.[protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pukkala ramya
from Bhongir, Telangana
Jul 2, 2017
Resolved
Report
Copy
Resolved

Fraud transactions done by using bank name (Sbi)

Address: 500040

A fraudulent deduction of inr 9999 and 8800 had been made from my savings account today towards (Fraud) purchase on
Pos payust[protected] at ola money-zipcash transaction[protected] txn id[protected].
Kindly cancel the transaction so that i can get money back. It seems to be happened at mumbai. Kindly help to resolve the issue. Help.
P. Ramya
Hyderabad
Ph [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandra Sekhar Praharaj
from Allahabad, Uttar Pradesh
Jul 1, 2017
Resolved
Report
Copy
Resolved

Unauthorised money deduction

Address: 208024

Dear Sir.
A fraudulent deduction of INR 9999 had been made from my savings account today towards (fraud) purchase on
POD PAYUST[protected] AT Ola Money-ZipCash transaction[protected].
KINDLY CANCEL THE TRANSACTION so that I can get money back.It seems to be happened at Mumbai. Kindly help to resolve the issue.Help.
C S Praharaj
Kanpur
Ph [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
[email protected]
from Raha, Assam
Jul 1, 2017
Resolved
Report
Copy
Resolved

Fraud transaction made by unscrupulous person from atm card no 5196190040599740 mr kamlesh kumar

Address: Muzaffarpur, Bihar

Dear Sir, Today i got a call from a fraudster claimimg to call from my bank SBI and asked for my account details . After some time my account was dr with Rs.4999/- and Rs.9999/- for payment to olacash . Icalled to the customer complaint of the ola cash but no body responded. Hence, the Fraud transaction made by unscrupulous person from atm card no [protected], Name- mr kamlesh kumar and dr rs.4999/- and rs.9999/ dated-01/07/2017.Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skkumar11
from Delhi, Delhi
Jun 24, 2017
Resolved
Report
Copy
Resolved

Transaction done but money not received

Address: New Delhi, Delhi, 110044

Ola Money — Ola money not received by receiver

[protected] to [protected]

My friend have not received 2200/- or 1477/- which is sent by me on 24th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bimal kumar pathak
from Roorkee, Uttarakhand
Jun 23, 2017
Resolved
Report
Copy
Resolved

Money not transferred to my saving account

Address: Agra, Uttar Pradesh, 282008
Website: www.consumercomplaints.in

I have send money from my ola money balance to my saving account on 24 may of amount 2928. But so far it is not transferred. Transaction details-cyeh-o5qg-v6yj.
So you are requested to send money in my ola money account or my saving account.
It is already too delay for taking transferred my money from ola money to my saving account. Please do it fast....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kulshresth Rawal
from Kolkata, West Bengal
Jun 19, 2017
Resolved
Report
Copy
Resolved

Prepaid mobile payment

Address: Gurgaon, Haryana, 122001
Website: Ola money

Today i want to recharge my other mobile number but by mistake i choose mobile bill payment option of rs 200 of prepaid mobile and transection is eventually done but how its possible it is prepaid mobile and even i didn't get any msg.. I want my money back as soon as possible. I really very disappointing. I have only this much amount plz provide my money back in my wallet balance....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
[email protected]
from Mumbai, Maharashtra
Jun 15, 2017
Report
Copy

Blocking of my account without any reason

Address: Mumbai City, Maharashtra, 400709
Website: www.olacabs.com

I have been directly contacting your support email id. They had send me mail as seen in the image again and again. I had not violated any policy of ola for sure then why my account is blocked. I had contacted all your customer supports but my problem is not solved yet. I am facing so much inconvience. Please solve my issue at the earliest.
After writing you again and again same thing is replied by you which is seen in attached pic....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RajAries
from Delhi, Delhi
Jun 14, 2017
Resolved
Report
Copy
Resolved

Amount debited but bill not paid

Address: New Delhi, Delhi, 110017
Website: www.olamoney.com

I did bill payment of my bsnl postpaid mobile by ola money of rs 369 immediately got sms that transaction successful but in actual even after 14 hours no amount received by bsnl i have called bsnl customer care many times they say no bill has paid while ola money support contiously writing to me we need at least 4 days time to confirm weather bill paid was successful what nonsense is this i need full refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Dhokte
from Nagpur, Maharashtra
Jun 12, 2017
Report
Copy

Ola money not received by receiver

Address: 411027

My friend have not received 3100 which is sent by me on 7th of june through ola money. Please kindly resolve the issue as soon as possible. As i have received the message of payment and the money has been deducted from my account. Also, she has received the message of transfer confirmation but the amount is not reflectint in her amount. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Maithani
from Meerut, Uttar Pradesh
Jun 8, 2017
Report
Copy

Money not add in ola money a/c.

Address: Jaipur, Rajasthan, 302002
Website: [email protected]

I just added 1158 rupee in my ola money a/c [protected]. Bt the rupee are debited from my a/c and not add in ola money. Plzz tell me what is this.. And resolve it. I made a payment through by ola money. I want a book a bus ticket. Bt my money is not added in my ola money a/c bt debited from my bank a/c. Plzzzzz hlep me. And resolve it as soon as possible. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MuraliAnand33
from Bengaluru, Karnataka
Jun 1, 2017
Report
Copy

Cancellation fee has been charged 75 unfairly

Address: 560100
Website: www.olacabs.com

This is big scam from ola money, dont know how did they decided we have canceled a ride after 5 minutes of making a booking without knowing proper reason from the rider. Who gave the permission to these people to take public money without any bad situation, this is very ridicules, unfair to accept here there are different situation people need to cancel the ride. But the thing is we don't know on what basis they are judging this stupid cancellation...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
K
Kallul Dhar
from Bengaluru, Karnataka
Jun 1, 2017
Report
Copy

Ola money not received

Address: Bangalore, Karnataka, 560054

I have not received 3000+5000 total 8000 which is sent by my friend on 31 of may through ola money. Please kindly resolve the issue as soon as possible. As my friend has received the message of payment and the money has been deducted from his account. And it has been transfered from ola money to ola money not to the bank please kindly look into the issue and return my money back as i am continously calling to the customer care number but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunita 535
from Gurgaon, Haryana
May 31, 2017
Report
Copy

Unable to use ola account

Address: 122001
Website: www.olamoney.com

I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing server not found. Kindly resolve as i am not able to log in ola money. Right now i am unable to use my ola money any way. I donot know why its showing hold either i am not using much more my account.

Thanks & regards,
Sunita pandey
Gurugram
Haryana...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devasis Sahoo
from Kolkata, West Bengal
May 29, 2017
Report
Copy

No free rides credited despite paying through ola money

Address: Khordha, Odisha, 751010

Sir,
I booked oyo rooms at ahmadabad and paid bill for hotel booking rs.2074/-
Through ola money on 20th may 17. My transaction id is cye3-p9e7-gc8d. I finished my trip and came back and during my visit i used ola cab but very sorry to say that i didn't receive any free rides for paying with ola money as promised. I just want to know that is that a advertising stunt or u really care for ur valiable customer? My no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
s k thapa
from Delhi, Delhi
May 24, 2017
Report
Copy

Regarding money not credited in my ola money account

Address: New Delhi, Delhi, 110088
Website: Ola money.com

I Santosh Kumar Thapa having my ola money account [protected]. My mobile number is [protected]. An amount of rs 2500 was transferred from mob no [protected] on 19 may at 16.26 pm. However the same has not been credited. Kindly settle the payment earliest.
Also, I am facing a problem while logging in mob [protected] with password. On lost password option, it is showing Server not found. Kindly resolve as I am not able to log in ola money.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjanasona
from Kolkata, West Bengal
May 23, 2017
Report
Copy

Share pass purchase and without intimation Ola money deduction

Address: Kolkata, West Bengal, 700094
Website: www.olacabs,com

Date of the incident-19th May17, at 06:15PM,
I booked a Ola cab, driver was Pawan kumar Mahato([protected]), White Xcent(WB04G8469), Share OTP WAS 7888. Msg came to me that pay Rs 129 for this ride and I paid the amount then I have seen from Ola money they have taken Rs 129 again. I want the MONEY BACK to my account OR adjustment.

That day(19th May17) only by mistake I purchased a Share pass but I want to cancel my pass...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DonDon Huang
from Bengaluru, Karnataka
May 21, 2017
Report
Copy

Transfer or Ola Money

Address: Bangalore, Karnataka, 560043
Website: www.olamoney.com

Hi,
On the 20th of May, 2017, I tried to transfer 500 from my Ola Money to a different number which wasn't installed with the Ola App. 500 got deducted from my Ola Money and a message was sent to me saying that the other number has to download the app to recieve the mobmoney. So i downloaded it and registered it but, the money isn't being reflected still....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shajil MP Lalu
May 19, 2017
Report
Copy

May 19, 2017 09 pm

I tried to renew my k7 antivirus with using of OLA money for payment and the payment had been deducted from my account but transaction was failed. So please do the necessary arrangments for refund the same amount at earliest possible.

Transaction id : CYEO-5GJP-ISNN
My account no: [protected]
Emai: [protected]@gmail.com
Amount :699/-
Thanks & Regards
Shajil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Ola Money related businesses

Yes Bank
1
(698)
PayTM Mobile Solutions
1
(20041)
Jammu & Kashmir Bank / J&K Bank
1
(641)