Submit a Complaint
Claimed

Ola Money Complaints & Reviews

www.olamoney.com
3.1
Last updated Jun 28, 2024
Complaints 1389
Resolved
791
Unresolved
598
Good news! We have a good connection with the company and they're good at resolving user complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Ola Money

Having problems with Ola Money?

File a complaint and get it resolved by Ola Money customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Ola Money

Complaints recently resolved by Ola Money customer care

View all complaints

Most useful Ola Money reviews

Featured Ola Money consumer stories

Ola Money reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suruchi Sati
from Mumbai, Maharashtra
Nov 29, 2016
Report
Copy

Money Refund

Address: Mumbai City, Maharashtra, 400053
Website: www.olamoney.com

Date of incident-9/10 nov'16
Amount-599/-
Transaction Id - c8nj-grvl-7d1s

Date of 2nd incident - 28 nov'16
Amount-200/-

This company is a fraud. Twice it has happened that I have tried to recharge my Ola Money wallet and the money gets deducted but it doesn't refelct in the wallet balance. It insanely hard to get in touch with customer support people here. Even if you do manage to get in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nayana46
from Mumbai, Maharashtra
Nov 27, 2016
Report
Copy

Ola taxi payment.

On 31st. October I had travelled from Santacruz to Thane and returned. Both in Ola cab.
CRN[protected] was the number on your receipt for RS. 645 trip to thane.
CRN[protected] was the number on your receipt for RS. 593 for the return Journey.
I had enough of money in my Ola account and the above amounts were deducted from it accordingly

Yet I had to make cash payments also as both the drivers said that there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Kapse
from Mumbai, Maharashtra
Nov 22, 2016
Resolved
Report
Copy
Resolved

OLA Money transferred to Wrong Account

Address: Mumbai City, Maharashtra, 400083

Rs. 1000 from my OLA Money Wallet has been transferred to wrong Account ([protected]) ...the money has been debited from my OLA money balance. I would like to reverse this transfer. I even tried to call this Account number ([protected]); however I get the message that this number is not working.

Appreciate help.

Regards,
Amol Kapse ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sakshi v
from Bengaluru, Karnataka
Nov 11, 2016
Report
Copy

No 6 months pending refund

Address: 560068
Website: Payuanitechnologies

I made a recharge of 1999 using hdfc netbanking, which did not reflect in ola money ever. Checked with zip cash and hdfc, transaction was successful with payuanitechnolgies.. But neither ola money is recharged nor i got the refund. Tired of following up.. Can someone tell me what i need to do other than not using ola money ever again in my life
Contact details - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharatbb
from Noida, Uttar Pradesh
Oct 24, 2016
Report
Copy

Double payment CRN 433007966

Address: Ghaziabad, Uttar Pradesh, 201012

I travelled on ola cab on 24th Oct 16 at 6.30 morning to home to new delhi railway stnThe driver Desh Raj informed that he did not have cash. Needed cash for toll. I ageed on completion of ride made the Rs 409. Later after three minutes got message that its also deducted from wallet. Their was no system with which i can withdraw back.

My experience is very bad, unconfortable and felt cheated using ola money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arka1988
from Bengaluru, Karnataka
Oct 22, 2016
Report
Copy

Ola Money deducted in spite of cash payment

Address: 560103
Website: www.olacabs.com

I have taken a ride in Ola cab on October 7th from Panathur Bangalore to Bangalore Airport, which costs around 1100 INR. I had 2000 INR in my Ola money account. The driver asked me to pay cash so I payed him the amount in cash. I observed later that same amount has been deducted from my Ola money account without any notification. When I raised a complaint they admitted that there has been double payment, but to my surprise they told me that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
[email protected]
from Pune, Maharashtra
Oct 19, 2016
Report
Copy

Cash paid and ola money also deducted

Address: Pune, Maharashtra

Ola has a pathetic system where they will deduct money from ola money even if cash has been paid. Ola money has refused to refund.

A company that has big ambitions like ola should always keep customers first. This attitude will only result no repeat customers. I am never going use ola money especially since there are other options in the market.

Cab driver is - arvind ([protected])

Ride taken on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamatha Narayana
from Vepagunta, Andhra Pradesh
Oct 14, 2016
Report
Copy

Ola money got deducted and cash has been paid

Address: Bangalore, Karnataka, 560023
Website: Olamoney

Crn[protected]
Date of travel : 13th oct 2016 (Morning)
From vijaynagar to electronic city.

Ola money got deducted and cash has been paid - ola is refusing to refund

Sourav gajbhiya and deepa lakshmi and mahesh are the supervisors whom i spoke

Driver nama is rakshit
Vehicle number : grey etios ka41 b 5363

The behaviour and response from ola was horrible it is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Esakiyappan
Sep 20, 2016
Report
Copy

Recharge failure but money not refunded

I have recharged By ola money. I did not get amount to mobile. I asked ola customare care person. they told If you give confirmation mail from airtel about this issue. we will refund. After i sent airtel unsuccessful confirmation to ola, they do not give refund. They telling again and again. we have successful message for recharge. They cheating me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shridhar Menneni
from Hyderabad, Telangana
Jul 4, 2016
Report
Copy

10% discount ola money through bookmyshow

Address: Rangareddy, Andhra Pradesh, 500018
Website: www.olamoney.com

My request id was 125906, i have complaint regarding the ola money, i discussed with your customer care guy but in vain, it still showing ola money disocunt on the page of bookmyshow, when the dates are finished why is it being showed still on thefront page of tickets booking of bookmyshow, why are you cheating public by false notification of discounts, no where in conditions its being showed so and so date, i have send complete proof of...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sushil Kumar Bansal
from Noida, Uttar Pradesh
Jul 2, 2016
Report
Copy

Ola money rs.125/- paid to my post paid airtel 8826111554 yet not got credited in my mobile airtel account

Kindly advise me that I have recharge my mobile no.[protected] post paid no. with OLA MONEY TODAY 02/07/2016 AT 3.26PM.BUT the said amount rs.125/-has not been credited in my mobile account so far.
kindly do the needful earliest.

thanks and regards.

SUSHIL KUMAR BANSAL

MOB.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Puneet
from Nawanshahr, Punjab
Jun 26, 2016
Resolved
Report
Copy
Resolved

Atm debit from bank but order not complete

Address: Bathinda, Punjab, 151001

Dear sir,

On 25-06-16 i have try to purchase somethings form ebay through payment option ola money, but amt deducted from my bank and order not complete successfully. I have also call to zipcash as ola money mentioned that if any query you can pur mail to zipcash but zipcash told that they are unable to trace ola money payment. I feel very help less please refund my money rs. 5845.8 or complete my ebay order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jaymukul
from Cuncolim, Goa
Jun 24, 2016
Resolved
Report
Copy
Resolved

My Complaint has not been resolved

Address: 560034
Website: Wallet App

I want to complaint against OLA money for the fraud or cheating they are playing with the customer. by mistake i have done the recharge of a wrong number and i want the refund for the same. so i wrote this message to them :
[protected][protected][protected][protected][protected]--------
Hello,

Ola support centre my ticket number is 122926 nd 122947. I have contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayeshmalondkar
from Mumbai, Maharashtra
Jun 24, 2016
Report
Copy

Beware of the OLA money !!

Address: 400066

Yes, PLEASE BEWARE OF THE OLA MONEY !!
Firstly, there is no notification/sms of debit/credit.
Secondly, automatically money will be deducted, user does not have choice or does not get intimation.

It happened to me, I had taken OLA cab and paid driver in cash as usual and when I checked one fine day, OLA money app, I saw balance was reduced, so I actuall yended up paying double via cash as well as OLA money.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
souravsingh3030
from Kolkata, West Bengal
Jun 1, 2016
Report
Copy

Steals my 3985

Address: Howrah, West Bengal, 711103
Website: www.olamoney.in

I have ₹3985 in my Ola money account, they steals my money is now ₹0.I complain to them they said u violated rules.They doesn't shows any rules on sign up account first off all & I didn't violate any rules.OLA & SBI offering 'SBIOLA150' Promocode after apply & successful transaction I will got ₹150 as cashback.I repeat this process with help of my friends....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harishchandna
from Mumbai, Maharashtra
May 29, 2016
Report
Copy

Payment not successful for ebay while paid by ola money but money debited

Address: 302019

Hello sir,
I was purchasing legging from ebay, on purchase page I have selected the ola money payment option. money is debited from ola money and they redirect me again to ebay site. Here I was surprised to see the red message that payment is not successful while money was debited from ola money account.
I have also mentioned ola money transaction id as below:
C721-Z59Y-00JN
Please refund my money into my ola...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SAMPRANSH
from Mumbai, Maharashtra
May 17, 2016
Resolved
Report
Copy
Resolved

Ola Money deducted but payment failed

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.olamoney.com

I was buying online item on ebay. I paid 1763 rs to ebay thru ola money on 6 may. My money deducted from ola but transaction failed in between. I raised issue with ebay to look in matter and refund my money. Ebay told me that refund has been initiated on 9 may and it will take 4 to 7 days to complete process. But till date on 17 may it is not reflected in my ola money account. Now they have asked me to look with ola. Customer care person...
Helpful
1 other people found this review helpful
1 found this helpful
6 Comments
Report
Copy
S
sasiola
May 5, 2016
Report
Copy

Cash is also received through money is withdrawn from ola money account

Address: Chennai, Tamil Nadu, 600099
Website: OLA cabs

The ola mini cab is booked on may 3rd, 2016 to pick up at 7:30am via ola app in mobile. The driver name is karthikeyan p and his mobile ([protected]) for booking number crn[protected]. Indica tn11m3364.

After the ride, the ride amount was deducted from ola money bu the driver asked for the amount and also received the same as cash.

So twice the ride amount is paid for single ride.

There is no way...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kitabh
from Mumbai, Maharashtra
Mar 31, 2016
Report
Copy

Double payment of the money

Address: Bangalore, Karnataka, 560029
Website: www.olacabs.com

I had booked ola mini on 30th march at 12:45 for my friend. The money Rs 206 after completing the journey had been paid by my friend and it had also got deducted from my ola money.
Info: CRN[protected]. Driver-Mohd Nasir. White Vibe KA03AC3255. Kindly check for the issue. Hope i shall get my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
yogesh suryanvanshi
from Aurangabad, Maharashtra
Jan 18, 2016
Report
Copy

Balance dispute

Address: Aurangabad, Maharashtra, 431001
Website: www.olamoney.com

i had recharge many times on sunday jan but unable to process recharges whenever i recharge my balance has been deducted from ola money account but amount not been credited moreover according to that issue i have sent mail to ola support they already reverse my amount whichever has been deducted irrelevant but again they deducted according to that case they explaining u will get balance as good will gesture i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy

Ola Money related businesses

Yes Bank
1
(698)
PayTM Mobile Solutions
1
(20041)
Jammu & Kashmir Bank / J&K Bank
1
(641)