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Last updated Jun 28, 2024
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Ola Money reviews & complaints page 66

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R
Rashi Kale
from Mumbai, Maharashtra
Jan 14, 2017
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Driver deducted the ride fare from ola wallet and also accepted paytm fees

Website: Ola

Today, i booked an ola share cab for going to bhandup police station west. On the way when we asked if he accepted paytm money, he confirmed it and asked us to pay 50 rs. To check if transactions were taking place. When we got down at our destination, he accepted 70 rs in cash. (Total fees were 129 minus 50 by paytm) when i checked my ola wallet it had only 264 rupees which initially was 393 (Approx.) please check this issue asap or else...
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N
Narasimha Bhagavan
from Hisar, Haryana
Jan 14, 2017
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Transfer on Jan 11, 2017

Address: 560098
Website: Olamoney transfer

Ola Narasimha,

Greetings for the day!

We regret the inconvenience caused to you.

Please note that our system didn't receive your refill amount of Rs.999/-. We request you to find the transaction details below:

PayU ID - [protected] ​​​
Transaction ID - cx9x-7o6m-t7pf

However, this is to inform you that the amount will be reversed back to your bank...
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P
Pratap Hogade
from Yavatmal, Maharashtra
Jan 11, 2017
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Illegal deduction without any travel...

Address: Mumbai City, Maharashtra, 400020

11 th January morning 5.35 am CRN[protected] Driver Swapnil Pingale himself cancelled the ride due to his own problem. But then also Rs 315 deducted from my olamoney without any fault from my end. Please check, confirm & credit the amount to my account. I had booked for outstation travel. He came & denied saying that he can't go for outstation ride......
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S
sureshraghav619619
from Bengaluru, Karnataka
Jan 3, 2017
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I wrongly transfer ola money to account (9711524152)

Address: Gurgaon, Haryana, 122102
Website: www.olamoney.com

Date of incident - jan, 02, 2017 04:23:54 pm
Amount - rs. 200

Date of incident - jan, 02, 2017 09:14:38 pm
Amount-rs. 114

I want to transfer my ola money to my number [protected] but i wrongly enter [protected] and transfer the money.

I would like to reverse these transfer and request you to refund my money.

Regard

Uresh raghav

[protected]...
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S
sureshraghav619
from Delhi, Delhi
Jan 2, 2017
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Wrongly transfer ola money to account (9711524152)

Address: Gurgaon, Haryana, 122102
Website: www.olamoney.com

I wrongly transfer ola money to account ([protected])

Date of incident - jan, 02, 2017 04:23:54 pm
Amount - rs. 200

Date of incident - jan, 02, 2017 09:14:38 pm
Amount-rs. 114

I want to transfer my ola money to my number [protected] but i wrongly enter [protected] and transfer the money.

I would like to reverse these transfer and request you to refund my money....
+3 photos
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S
soum3387
from Delhi, Delhi
Jan 2, 2017
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Transaction failure from irctc amount not refunded back to my bank account instead into wallet.

Address: Bangalore, Karnataka, 560034
Website: www.olamoney.com

Hi,

My ola money account amount is not been refunded back into my bank account after irctc transaction failure. Ola money people are saying system doesn't allow to credit it back into my account.
Please help to refund my money back into my bank account which is around rs. 2050

Ola cabs / ani technologies customer care

Thanks,
Soumya srivastava...
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S
sourobh4
from Noida, Uttar Pradesh
Jan 1, 2017
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Failure of transaction

Address: New Delhi, Delhi, 110007

I would like to complain about the failure transaction that has been made yesterday i have transferred rupees hundred to my friends account [protected] from my account that is from [protected] through ola money mobile application but the money i.e rs.100 is not received at the other end so I want you to kindly revert back the money as soon as possible...
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R
Ramya27s
from Baikunthpur, Chhattisgarh
Dec 30, 2016
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Failure transaction

Address: 641016
Website: Ola money

I would like to complain about the failure transaction that has been made yesterday i have transferred rupees four hundred and twenty five to my friends account [protected] from my account that is from [protected] through ola money mobile application but the money i.e rs.425 is not received at the other end so I want you to kindly revert back the money as soon as possible...
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M
M.Narendran D.Muralidharan
Dec 29, 2016
Resolved
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OLA Recharge Failure

Address: 560037

Hi,

I had recharged my OLA account with 599 plan Twice on 29/12/2016 around 10:00 A.M - In total 1198Rs was debited from my account - but i didn't get any money transferred to my OLA Account.
I have tried reaching their customer care no. but they are not responding to my calls
I request OLA to refund my money ASAP.

I have attached my bank Mini statement snapshot as ref....
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A
Aryan Singh Chauhan
from Mumbai, Maharashtra
Dec 28, 2016
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Money not received in the account.

Address: Bangalore, Karnataka, 560029
Website: www.quikr.com

I was actually purchasing a mobile phone on a quikr website. The transaction failed and the money got debited from my account. So it's my request that please transfer my money back. I called the customer care they say it's stuck on the gateway and will take time. I gotta buy a phone dude. I am without a phone. And that is all i have to buy. Please consider my situation. And do act unlike several times....
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A
Anjan1959
from Aizawl, Mizoram
Dec 27, 2016
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Ola money

Address: Kolkata, West Bengal

I booked an ola cab in kolkata from shingha bari to park street and i paid rs 230 to driver due to data connectivity but after a while was debitted from my ola account rs 229. So, neccessary payment may kindly be deposited in my ola account which was wrongly accepted by the driver. It may be mentioned here that i had allready an ola money acctt.

Thanks...
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S
srini1975
from Mumbai, Maharashtra
Dec 24, 2016
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Double Charging - Cash + Ola Money

Address: Thane, Maharashtra, 421201
Website: ola

I had booked a cab from Dombivili to Kharghar.
The driver collected cash and Ola money was also debited for the booking OSN[protected].
Even though the driver has confessed but ola does not have the policy of refund. I have received a mail from ola saying that they can not do anything regarding this and care will be taken to educate the driver in future. Such a branded company like ola does not have the facility of refunding...
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A
asha59
from Bhopal, Madhya Pradesh
Dec 24, 2016
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Reporting fraud by ola money app

Address: Bhopal, Madhya Pradesh, 462026
Website: olamoney

Dear Sir / Madam,

I have paid bill of my post paid mobile number [protected] on 29.11.2016 for Rs 681/-.The amount deducted from my account instantely .Money is not recieved to BSNL post paid mobile bill account [protected] yet.The amount is deducted from my account and is not recieved at BSNL .Hence it is the failure of your system .Kindly refund the amount immediately to avoid complication .

Regards
Asha...
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B
Bhavna Sharma
from Delhi, Delhi
Dec 15, 2016
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Transfer amount 104

Address: New Delhi, Delhi, 110059
Website: care#zipcash.in

Yesterday i did transfer the amount ₹104 through ola money application in my state bank of india account but now still i could not receive the payment. I am sending you mail also but no response for your side.
I am sending you an image and ticket id also (238276).

Please check and revert me.

Thanks n regards,
Bhavna sharma

[protected]...
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D
Dutta Indrani
from Kolkata, West Bengal
Dec 13, 2016
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Non-credit of additional amount offerred though promo code EXTRA25

Address: Bangalore, Karnataka, 560034

I have recharged ola money by Rs 1000/- on 08 Dec 2016 applying promo code EXTRA25 as offered by ola company for 25% additional cashback (upto Rs 250). The code "Extra25" was accepted too. Transaction ID ola-logo C8X6-YALX-RFPM. But the same additional amount has not been credited on my account.

May I request you to initiate actions to credit the additional amount at the earliest....
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T
Tripurari Ranjan
from Delhi, Delhi
Dec 9, 2016
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Re: ola add money issue

Address: 120001

. I'm ola customer.. Today i have started to add money in ola money..in that why my adding my money was debited from my kvb account 300rs/- but it that money was not added in ola money... Please refund my money.. I never ever expected from ola.. Im a regular customer but as this issue came.. Really my interest for ola was gone... If you people want me as a regular customer then as soon as possible refund my money.. I have mailed you but there...
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S
Sumalatha Nandru
from Hyderabad, Telangana
Dec 6, 2016
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My Money was debited from My bank account but it is not added in Ola Money

Address: 500016
Website: Ola Cab

Hi... I'm Ola customer.. Yesterday I have started to add money in Ola Money.. In that why my adding my money was debited from MY KVB account 300Rs/- but it that money was not added in Ola MOney... Please refund my money.. I never ever expected from Ola.. Im a regular customer but as this issue came.. Really My interest for Ola was gone... If you people want me as a regular customer then as soon as possible refund my money.. I have mailed...
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P
phebbar
from Pune, Maharashtra
Dec 2, 2016
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Ola money code cashless not applied

Address: New Delhi, Delhi, 560100
Website: olamoney.com

Hi,
I paid for a ola ride and paid using ola money. the coupon was applied for the ride but the driver refused to come and I had to cancel the ride. ola charged me 50 for cancellation, but refunded it promptly.
the second driver came but ola chrarged me peak charges at 0730 in the morning on a Saturday. I was to get some 100 rs cashback for the first two ride. I presume ola is compensating for this 100 rs cashback by ensuring...
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S
Sagar Tompe
from Darwha, Maharashtra
Nov 30, 2016
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Fraud transaction

Address: 444602

Respected Sir/Madam

I am miss Sarswati Keshavrao Chunatkar request you to please refund / charge back. the fare said amt which transaction in is not done by me. The transaction in done by the fraudsters i am giving you the details of the transaction along with id proof and copy of account statements

The details are as follows :-
ATM Card Number :- 459115XXXXXX3297
Date of transaction :- 30/11/2016br...
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R
Rddhawan
from Noida, Uttar Pradesh
Nov 29, 2016
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Refund issue

Address: New Delhi, Delhi, 110089
Website: Ola money

I have recharged around 599 Rupees today and i am not able to access my account it says create an account but i already added amount and i don't know what account that was because i had access my account via my iphone.
Now when i am trying to access my account its says register an account.

Please refund me otherwise i will file a case in fast track court & going to spread this news in news channel.

I...
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