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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025

Complaints 1178

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38

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1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

Most useful reviews

OnePlus Buds repair

Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

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Oneplus 7t damage due to company Software Update

Display issue on OnePlus 8T mobile

Order canceled by deliver partner no refund given

OnePlus India reviews & complaints page 16

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I have order an oneplus tv y series 32" at[protected] my estimate delivery date is[protected] it has been more then 5 days i have not received my order. While i am tracking my order, status is order has reached at rapar facility at[protected] still i have not received the order. I have contact to customer care but they are not solving the problem...

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Address: Kacheri Rod, Jhokan Bagh, Jhansi, Uttar Pradesh 284001

The display of my mobile is broken, which I have put at the service center for 29/07/ 2022 replacement, the part is not eligible yet, please help me, the company is rotating me after five days And i have done 3000 in advance still no solution please sir help...

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Address: 702,Sector 11, Vasundhara, Ghaziabad

Case ID:[protected]
My TV is not working since 1st July'2022.
I have registered a complaint via the service helpline OnePlus number and it's been 2 months now and my complaint is not yet solved. I am so frustrated with the OnePlus Service. My TV is under warranty.
They said they will change the wi-fi adapter of my TV and still, the damaged part is not available in their warehouse.
I have communicated with...

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Address: Bangalore

Hi,
I had purchased the TV unit U1s -55 last year on 7/10/2021 from Flipkart but 7th august my Tv unit suddenly all screen blackout & i registered complaint on oneplus site under the complaint no.[protected] .
on 16th August Engineer had come in my site & check the TV & said its mother board problem & we will replace 3-5 days after that no reply received from oneplus . many times call them but no positive response because...

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I Bought One Plus TV 50U1S After Sometime My TV Screen Blank After 5-6 Time Switch Off TV Then On Tv Work Complete But Again Same Problem Occurs When I Complain one Plus Then Technician Come And Check TV Then they Say Some Like A Motherboard Issue I Order Company New Motherboard When Parts Come I Solve Problem Still 10Days Gone But One Plus Say No Part Available Wait For 5-7 days Extra
So I have One Question to one plus When u have...

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Hi

The brand has lost all the respect in my eyes this time. The phone suddenly went to a factory reset without me doing anything in the mid night. I panicked looking at the screen because there was a single message that I understood that my phone is going to factory reset and everything else was being displayed in Chinese.
How on earth can I understand Chinese! Then the phone got automatically shut down. It went into...

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Address: One plus Showroom satyasai square indore.

I have purchased oneplus tv from Oneplus showroom satyasai square indore, on 9th August 2022. The display issue started from 15th August 2022. I have contacted customer care no response till now from them. I asked for replacement of the TV but no response. provide me replacement or refund of money. But I don’t required any repair... Cheap quality, Low quality Product of Oneplus india. No Buy more...Totally De-satisfied by Oneplus India....

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I have purchased this phone only 4 months back and I have been to the Oneplus store 7 times in the last 2 weeks. Firstly, the phone would switch off randomly almost twice a day, so I went to the service centre and they told that it is software issue without checking anything. After the software update, the same issue came up and the phone went into "CrashDump Mode". This had already resulted in data loss 2 times now.I again asked service...

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Website: OnePlus India

On 6th August 2022, I ordered a new "OnePlus 10T 5G" phone under exchange offer. One 11th August 2022, the bluedart delivery person came and rejected the old phone for exchange and canceled the order.
Until today i.e. 22nd August 2022, I have not received my refund amount of 42, 429/- rupees. And, there is no email communication from OnePlus about my refund status.

I have called their customer care multiple times and...

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I bought Oneplus 9R in 8 months ago. 4-5 months ago it fell and the back panel glass was broken. I had visited Oneplus service center to get it replaced and it was too costly 3000+ INR. Hence I decided to use the phone as I was anyways using the phone cover.
Yesterday it suddenly turned off while I was using google maps. It did not fell or anything in recent past. I visited the same exclusive center in Brigade Road Bengaluru and they...

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I have purchased OnePlus Nord CE 2 mobile from Amazon on 03.03.3022. after 3 months my mobile had turned off and not working properly, then I given my mobile to the OnePlus service centre on 26.07.2022 for repairing, but now apprx 1 month is about to complete, now I didn't get any information related to my mobile phone by OnePlus support and OnePlus service centre. Also I had contact to OnePlus support, OnePlus customer care but not responding...

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Address: In front girls h.s school kukdeswar

Iam purches y1 tv 15 august 2022 but till time not installation. I have completed customer carr many time but not aney help...

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I purchased oneplus buds of rs5000 1.5 years ago In use of 6 months left side buds stopped working. I raised complaint and they replaced it but again within the 6 months of replacement the left side stopped working, I raised the complaint again but they it out of warranty (which is true) and we can't replace it so I ask I am ready to pay for replacement cost but they said they don't do so. It means I wasted my 5000 on plastic scrap which...

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Address: 8-52/2,temple road, opp sbi atm, kandi, sangareddy

I have purchased oneplus tv in Amazon online on 9th may 2022.The display issue started from 5th August 2022.I have contacted customer care no response till now from them.I asked for replacement of the tv but no response.provide me replacement or refund of money.But I don’t required any repair.
Thank you...

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I have taken my phone to service center for Phone home screen not responding. They told me that display should be changed. It seems so lengthy and slow process. From service center..about 20th days...

Please respond my complaint as fast as possible u can....

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Address: One Plus seawoood Grand Central

I'm Ganesh Deshmukh and I'm using One plus 8, on 15 aug mobile is stop working automatically and switch off and not able to restart, nothing is working I'm going to service centre but deo 15 aug service centre is closed and I'm going to other mobile repairing shop mobile is out of warranty so I ask to check what's happening he said may be hardware issue then I leave and next day mobile submitted to service centre the service centre is saying...

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Address: One plus store, prozone mall , saravanampatti, coimbatore tamilnadu

I purchased one plus nord 2t 8gb, 128gb storage in OnePlus store (prozone mall) saravanampatti Coimbatore Tamilnadu ... The sales person not explained about the offers, exchange etc...after final billing completion they are telling me about exchange offer, but sales persons not given me options about exchange offer before purchase, after that they are telling my exchange phone f41 samsung they won't take as a exchange i asked them can u show...

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Address: 462, unit GGC-06, ABC festive square, High Street Phoenix, Lower Parel, Mumbai - 400013.

Not responded...

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Address: 462, unit GGC-06, ABC festive square, High Street Phoenix, Lower Parel, Mumbai - 400013.

Thay are not responsible for our electronic device Television which we bought 6 months ago and under warranty the person are not even responding...

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Address: Mangalore

Website: www.oneplus.in

WORST SERVICE!

OnePlus phones are worse after updating to color OS, OnePlus is never like before.

PLEASE BEWARE BEFORE BUYING OR UPGRADING TO ONEPLUS!!

After the OS update my 8 Pro got display flickering and green tint issue, customer support informed to give the phone to service center and they will check for the issue cause and fix the phone,
Later on they say that the issue was not caused...

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