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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025
Complaints 1178
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38
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 17

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R
Rosario A
Aug 12, 2022
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TV not working

Address: Hosur

TV not working...
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Y
Yt Catcher
Aug 11, 2022
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OnePlus 8t green line on display screen

Address: Nalpur Road, Nalpur Sareng para

Suddenly some green lines appears on screen without touch down the phone nor fallen, nothing fault from my side. Why this happened?...
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A
Abhinavcse
Aug 11, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Oneplus tv screen flickering

Address: Purnea Bihar India

I bought OnePlus U1S 126 cm (50
inch) Ultra HD (4K) LED
Smart Android TV from flipkart on[protected]. After two months i am facing screen flickering issue. I completed to customer care and got complaint no INSI[protected] dated 07.07.22. After that technician visited to inspact the tv and he told screen will be replaced then issue will resolve. After that customer care told your screen panal is in order and due to unavailability...
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M
MAINAK PAL
Aug 10, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
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Not responding

Address: Asian city hospital

Speaker and mic both are not working properly...
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R
rs861478
Aug 10, 2022
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Service centre out of electricity

Address: Jainpur, Kanpur Dehat-209101

Currently I am facing the problem of my screen getting black out in my 1+ Nord Ce 5G 8/128 Gb.
For which I tried to get it repaired from service centre which is only one in kanpur nagar, Uttar Pradesh. But when I reached to the service centre I got to know that it was out of electricity for last two days due to which my mobile could not be operated.
I request to you please do something for this as I have got tired of running...
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R
Ranjeet30389
Aug 9, 2022
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One plus tv 50 inch U1S series

Address: Kolkata

I bought one plus tv 50 inch on 07.10.2021 from flipkart. Now, on 9.08.2022, got screen flickering issue in display of tv. Customer care is not responding....
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A
Arbaz20x
Aug 9, 2022
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OnePlus 9r

New update of oxygen OS 12.1 version sucks I am facing these problems

1. Full charge time left not available
2. Bluetooth charge not accurate and don't shows two buds charge seperately
3. Folder option on Lockbox not available
4. App rename not available

Really I am regretting why i updated oxygen OS
Please push a new update please...
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1
14Nk
Aug 9, 2022
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Front camera Damaged in authorised service center while replacing new screen

Address: Belgaum

Recently I met with an accident, my One plus 7 phone's screen got damaged but it was slightly working, I went to Authorised service center (MEOP SOLUTIONS, BELGAUM) to replace new screen, after they replaced the screen, I saw that my front camera's quality is changed, when I asked service center guys, they denied it and said it's not their problem🤷... disgusting service was provided.
I want my front camera to work good, please help...
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Y
Yash Saksena
from Kota, Rajasthan
Aug 8, 2022
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Missing fingerprint sensor of my device

Address: gs1 ground floor akash mall, Aerodrome Cir, Kota, Rajasthan 324007

I submitted my device to the authorized service center of Kota Rajasthan on 26/5/22 regarding my issue of heating issue which I was facing in my device and was in a state of intolerance so in order of that has submitted my device and received my device on 10/7/22 after repeated calls and several reminders by me to the customer care. They have tortured me at the epitome as they could by just passing on my concern every day and also not responding...
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R
Ronak Khanderia
Aug 8, 2022
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Mobile display repairing

Address: 202 green city

I have given my phone on 29/7/2022
And they have told they will give mobile on 4 /8/2022. And today is 8/8/2022 still I haven't got phone they are first given excuse me due to rain but on that path there is no rain . And now they are saying warehouse of one plus haven't given dispatch display . And service center people saying we can't tell you when we get parts. We can't help that is not good service of one plus. Do provide alternative...
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@60Subham
from Kolkata, West Bengal
Aug 8, 2022
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Protection Plan Still Not activated

Address: Kolkata

I purchase a One Plus Mobile along with Protection Plan on 28/5/2022 for which I paid all amount in advance of both Mobile & Protection Plan charges. Company said Protection Plan will be activated within 3-5 working days its being more than 75 days but my protection plan has not been activated yet, , inspite of protection plan premium amount being paid in advance.

I have raised complaints via Customer care number, Whatsapp...
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R
Ritvikshukla
from kanpur, Uttar Pradesh
Aug 8, 2022
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Wrong Bluetooth replacement on repair

Address: axis colleges,rooma, axis colleges, rooma

Sir,
I gave oneplus bullet wireless z Bluetooth bass edition in repair and i got oneplus bullet wireless z2 Bluetooth. In this Bluetooth sound quality is so bad . So i kindly request you to resolve my problem...
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A
Amarraj0
from Noida, Uttar Pradesh
Aug 7, 2022
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Oneplus Tv not repaired since 65 days

Address: A-3, fitec gateway, sector 75, noida

My TV display was having problem from last 65 days.
We have complained about it to the company but it has not been repaired till now.
Company is making excuses instead of repairing it.
Every person representing the company is making different excuses....
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D
Dablu1716
from Bihar Sharif, Bihar
Aug 7, 2022
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Oneplus bluetooth/ Getting less sound in left one of the bluetooth

Address: Sant Longowal Institute of Engineering and Technology, Longowal; Dist.: Sangrur; State: Punjab

Hello sir, I am Saurabh Kumar a student using your oneplus bluetooth since 7 to 8 months and from 2 months I am facing problems getting less sound in left one of the bluetooth.. So please solve my problem for that I am very thankful to you...Please solve my problem as soon as possible..
Thanking you..
Your's Trustworthy
Saurabh Kumar
Mob. No.:[protected]...
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R
Ravi_02
Aug 5, 2022
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One plus 10R/ I am complaining that my product got stolen

Address: A/41 kotyark nagar society near sastribaug panigate, vadodara,390017

I love one plus products and all of my family members use one plus mobile phones. Its a great company so i ordered one plus 10R on 23 july and i got it on 30 july by amazon.And within 4 days that is on 4 th August it got stolen.
My concern with the company is if it can provide any help.I really need a phone especially one plus.i loved using 10R.But now I don't have any funds anymore to buy it again.Looking for a positive reply from...
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S
salam kirankumar singh
from Guwahati, Assam
Aug 5, 2022
Resolved
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Resolved

Brand warranty

Address: Radiant Appliances and electronics Pvt. Survey No.111, 112, S-2 A 1, ECity,Fabcity,Maheshwaram Mandal, Raviryala Village,Ranga Reddy.Telanganaa-501141

Hi
Me Salam Kirankumar Singh from Manipur, Thoubal I buy one plus Tv model of 43FA0A00 on 20/02/2022 from Reliance degital store Thoubal but now the TV has problem of screen whitening no picture on it while watching TV only hear sound so me request a repair service on 25/07/2022 to one plus Tv customer service but no solution right now so I report again and again for repair service....
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A
Amitpattar333
Aug 4, 2022
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Damaged screen of 50 inch LED TV within 2 months of purchase

Respected Sir/Madam,
I purchased a 50 inch LED TV (Oneplus 50 U1S) through Jiomart on April 26 2020 which got delivered on April 30 2020 which cost me 41000 INR and within 2 months of purchase the screen of this TV is damaged. I raised a service request on 19 July 2020 and after calling them continously after a week a technician came and requested a change of screen panel or tv replacement to oneplus. I m calling to oneplus service...
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A
ANUGRAH AM
Aug 3, 2022
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Oneplus 8 display issue

My OnePlus 8 screen has a horizontal green line without a single scratch. It has only been 1 year and 6 months since purchase. I'm not sure how OnePlus handles quality control....
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V
Vivabhi
from Mumbai, Maharashtra
Aug 3, 2022
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Oneplus 9 pro 5G

The mobile less than six months old has conked and i am informed that the mother board is faulty and they don't have spares. They told 10-15 days time for service.
It's surprising that spare parts not available for the latest model and they want 15 days time for repair.
The instrument was given to the service centre in Mumbai on[protected] and no response yet even after 13 days.
A high end phone mother board cracking...
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P
Pranav\'z Gupta
Aug 3, 2022
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Not able to raise warranty request

Address: Shimla, Himachal Pradesh

Hi Team,

I am using your OnePlus bullets wireless Z Bass Edition. I followed the steps mentioned in your terms and conditions to raise a complaint however not able to raise that as my pin code was not serviceable and if I am looking for service center it's 250Km away from my place. However it's not even a remote area i am residing in.

I called your customer service it was the worst customer service I have ever...
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