OnePlus India Complaints &amp; Reviews

Address: New Delhi, Delhi, 110008

I am using one plus one since 2 years and want to update latest software. Recently i used jio sim in phone but it is not working. Checked with jio customer care centre and they suggest me do update my mobile with latest software. Kindly help me so that i will update my handset with latest software.

My address. Patel nagar, delhi
Mob-[protected]

I am using jio sim but it is not working properly.
br...

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Address: 411002

Website: oneplusstore.in

Created case id 578011 in 1st week of March and this ticket has not been resolved till date. Ticket was cancelled without any resolution and on asking for reopening got denial saying that existing policy does not allow. Below are details:
Date of Incident: 8th March 2017
Client Number: N/A
Full Description of Incident: Few hours after successfully sticking the curved tempered glass cover onto my OP3T it started showing...

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Address: Amravati, Maharashtra, 444604

Website: oneplusstore.in

Sir/Madam,
With ref. to complaint launched on oneplus portal (complaint id-591250) i have described all the problems which i am encountering from day one o[censored]sing the cell phone. some of the issues for your kind information are as under,
1. Ringer key-not doing its intended purpose
2. Updated application not being supported by handset
3.overheating at backside of cell phone
Kindly help me to resolve these...

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Address: 110017

Sir I have purchased one plus2 Mobile on 23/3/16. & for the last 6 month s I am submitting it to your service center with the problem in motherboard every time.Every time my data, contact . gallery items are deleted. I kindly request the company to change the pcs to a new one as I am fedup with it. The pcs is a defective one . I am going through a big pain every time by submitting to the company s service center. It's a humble request to...

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Address: Jaipur, Rajasthan, 302017

Sir i have purchased one plus2 phone on 18august2016 its was my biggest mistake of my life that i purchased that product. Since the product i have received that contains some dust particles so i visited service centre in jaipur which is in front of rajmandir so they just clean only the dust i have told him that what is the reason so they told me it is due to jack dust came from this. After some time same problem occurs this is my 3rd time...

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Address: Thane, Maharashtra

My device is not working properly last 6 days . It got stuck while using apps .and reboot option iz not visible the device crashes the app some times .it just gets switched off nytym and the main thing iz while using apps like hike n snapchat it really works the worst now a days .. it give lots of problem i reqst to get a better solution or to replace the device...

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Address: Tapi, Gujarat, 394670

Website: Oneplus 3

To whomsoever it may concern,
this is with regard to when the new update was launched, oxygen os, first after installing the new update and rebooting the phone, password asked for fifty times and in the process of your so called "decryptying" all my data has vanished, all the photos i had saved or clicked, all the music that i had, everything has been wiped from my phone, without any warning or any sort of detail.

I...

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Complain [Case ID #: 550411]
i had given my phone to repir and it was under warranty but today is 12th day and customer care telling parts r not available ...my work is stuck i ask to refund or get me new phone but there answer is (I have tracked the details of the device with the Jobsheet number, as per that currently, the spare parts are in country stock. However, I suggest you to please be rest assured as the spare parts are available,...

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Address: Rohtak, Haryana, 124001

Never purchase oneplus product.
I purchase oneplus 3T on 18.12.2016 and arise network problem after one month.
I sent it to servify and that said motherboard will be change.
I approach customer care oneplus but instantly they reject my request but again approach to customer care and they refer to escalation team.
I again contacted them via chat room and they assured that I will call back within 10 Minutes.
A...

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Address: Thane, Maharashtra, 400607

Website: www.oneplusstore.in

Hello,
I have oneplus3, Recently my phone had an issue that it went dead suddenly. I visited the Exclusive Customer care located at Kurla west in Mumbai (Token No:8 on 06.02.2017). They bluntly told me that all your data will be lost and I have to sign that declaration. I denied and insisted that they must try to recover data at any cost, I also mentioned that they can charge me for data recovery if they want. Then after 30 min. I...

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Address: Kamrup Metropolitan, Assam, 781006

Website: oneplusstore.in

This is in regard to my visit to service centre in bora service, guwahati named- "delight support solutions"
i had given my one plus 2 handset as it wasnt turining on, so the concerned person over there in the recpetion told me that it would take three days for diagnsis and further 4-5 days for repairing, then i left my phone over there and return, after 40-45 minutes they informed me that they found liquid content in my phone so...

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Address: Bangalore, Karnataka, 249203

Website: oneplus.net/in/store

Order number: ops[protected]
I am regular customer of oneplus store. First of all i want to make it clear that, i have installed several tempered screen protectors before also.
This time i bought tempered glass for my oneplus 3t on 6 jan and received it on 10 jan. After installation on yesterday i. E. On 10/01/2017 i have noticed that there uplifting of tempered protective glass egde from one side (Left) and near edge...

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Address: 400079

Website: OnePlus

Hi,

I want to replace the display of my OnePlus X device (Black) and on calling the customer care they told me that the sticker was on available and will be available by 28th Dec 2016. I patiently waited for 15 days and when I called today (29th Dec 2016) they told me that the part is still not available and they cannot give me any confirmation by when they will have the part. Also they told me that the part is not available...

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Address: 121006

Website: ONE PLUS CUSTOMER CARE

My one plus 3 stopped working in 5 months of purchase and i have a guarantee on purchase. The phone was picked up by one agency for repairs but are asking 25000/- for repair as they said the main board is faulty due to some liquid gone inside which is totally false as the phone stopped working while i called someone while it was charging. I lodged the complaint complaint id 1470000 and after lot of follow up was asked to handover the phone...

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Address: Visakhapatnam, Andhra Pradesh, 531001

Helo sir..i upgraade my oneplus2 mobike softaware..but jio sim was not supportde..after upgrade..so plese rectify this..after uogradr...my mobile was also slow and battry was dicharge heavily...so rectify this prblm..even..application also..jumed...4g means volte nit supportd...so...what am i do...plese..tell me sir

What am i do now sir..please solve this...

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Website: oneplus.net

I was using vodafone sim card in my phone. It worked fine. Earlier there used to be problem of replacing it with other company sim cards, but I did not pay much attention due to busy life.

Yesterday, I changed sim card to Airtel and it worked fine but once I replaced it with my vodafone sim card again, it is not getting detected by the phone. Airtel still works fine.

The mobile network in settings screen gets...

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Website: oneplus.in

I am an one plus 3 owner. Not even six months since i purchased the phone. The product quality is so poor that it made me visit the service center 3 times, those are as follows:-
7/10/16:-b2x newtown kolkata. My device was going into fast boot mode in its own and volume buttons was behaving abnormally.
Os was reinstalled.
14/10/16:-b2x newtown kolkata. My device was going into fast boot mode in its own and volume buttons...

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Address: Pune, Maharashtra, 411057

Website: oneplusstore.in/store

Last months the dash cable and charger rates on PnePlus Store are around 800.00 INR . Before that when Oneplus store for India is not available they supply these accessories via eCommerce sites (Amazon and Flipkart) through different distributors and the cost is around 800.00 INR. Now today the cost is around 1900.00 INR. This is insane. This is a new way of earning Black Money. What are the reasons behind that to double the rates suddenly....

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Address: Vadodara, Gujarat, 390023

Website: amazon

I had purchased One Plus 3 via Amazon. The handset stopped working within a month's time and is in repair since last 1 month. I requested the company for the replacement but they are not replacing the phone
I had bought the handset for Rs. 28 K and it went off within a months time.
Company is not ready to replace the phone neither is giving any solution.
I dont have my phone since last 1 month and still there is no revert...

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