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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jan 27, 2025
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.
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Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

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OnePlus India reviews & complaints page 11

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A
Anshulpahwa
Nov 8, 2022
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Not refunding the money

I had ordered the one plus 10pro 12GB from their site. But I had declined the courier and it reached back to their warehouse in 10th Oct 2022. Till date they refund my money and I everytime they give silly excuse that they are working on my refund. There escalation hierarchy is really bad. It is 45000 rupees....
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P
ppawar.pp25@gmail.com
Nov 7, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
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About service

Sir I am prashant a OnePlus user i ragister a repair complaint of my tv on 27 sept but they cancel it and again ragister in 6 oct till now they didn't provide me any service now I want my full ammount of product which i pay. The said that they will contact me with in 48 to 72 hours but I didn't get any call .
So that's why I want my full ammount of product which i pay back.....
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M
Manish Chheda
from Mumbai, Maharashtra
Nov 7, 2022
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Service not place and long taim

Website: Oneplus india

My oneplus complaint[protected] sarvice taim preaid and not taim[protected] date not sarvice and complit and not call and info taim valu to sarvice my payment refund not sarvice clear many taim to onleplus sarvice vari poovar my oneplus complain Request numbar to check IN02153TV[protected] sarvice fees paid 826 ruppees taim priod to long taim not clear sarvice my props my payment and my TV payment refund not service satifair...
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M
Manish Chheda
from Mumbai, Maharashtra
Nov 6, 2022
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Service not long time

Address: Oneplus

Hello sir /madem
My oneplus tv purchess my complaint date[protected] not for parts availab to taim priad to not sarvice 45 day no replay oneplus and sarvice to whit to no taim to sarvice taim...
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R
Rohan (Delhi)
from New Delhi, Delhi
Nov 6, 2022
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Oneplus 32inch Y-series tv replace or repair problem

Address: D-758, pratap vihar part-2, kirari suleman nagar, new delhi -86

Hi Rohan from Delhi. I complaint my oneplus 32inch Y-series tv repair service on 23-aug-2022. Tv has issue regarding display problem. Technician check and said that our tv will replace with new one . But at that time no repair or replace service given me. It's already complete over 2 and half months of my complaint. And my tv shows only black screen when we ON the tv.
Company send me mail for waiting 7/10 working days, 4 times same...
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H
Harinder Singh Narang
from New Delhi, Delhi
Nov 3, 2022
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OnePlus TV under warranty not repaired

Address: B 264 Ranjit Avenue Amritsar

I purchased OnePlus TV in December 2021 and it's screen is dead only after 9 month of purchase. I lodged complaint to OnePlus support on 20 September 2022 vide reference no INSI[protected] but the company is mentally harassing me as tv not repaired even after 1 and half month. After sales service of OnePlus is very deficient. As such the company may be directed to replace my tv. I may be allowed a compensation of Rs.50000 for mental harassment...
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D
Dibyaranjan Pradhan
from Powai, Maharashtra
Nov 3, 2022
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Warranty service, one plus TV screen defect

One plus TV U1S series 55 inch purchased through amazon on 25.10.2021. It's screen became completely defective on 16.09.2022. A complaint was registered through customer care. Their technicians visited & informed that screen has to be replaced. They also placed orders for screen replacement.
Complaint regd id-INSI[protected]
Order ref no-IMOP 146TV[protected]
Customer care order ref id[protected]
They said to wait...
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H
Harishfthep
from Hyderabad, Andhra Pradesh
Nov 3, 2022
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One plus TV U1S 50" Not working and No response from Customer care

Address: Hyderabad Telangana state

Hi this is HARISH from Hyderabad Telangana State, I have purchased a OnePlus TV through Amazon in the month of December, 2021. The TV started malfunctioning (horizontal lines on the screen) since more than one months. And it was under Warranty so I have contacted the customer care vide omplaint No. IN02284TV[protected] on 24th October 2022 and a technician has inspected the TV on 30th October'22 and stated that the panel is to be replaced....
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C
chandan11a
Nov 3, 2022
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Order canceled by deliver partner no refund given

I ordered a one plus 10T device from one plus website on 22 October, the product was scheduled to be delivered to customers address by 31st October but the order was cancelled when it was out for delivery, now the product reached back to the one plus warehouse on 31st October. It has been 3 days my order is still showing shipped and no refund is granted yet. They are violating their own rules and guidelines. They had mentioned the refund...
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A
Anuradha55
from Bhopal, Madhya Pradesh
Oct 31, 2022
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Repair not done for Mobile under OnePlus Screen Protection plan

I had purchased a screen protection plan of my OnePlus Nord 2 device at the time of purchase. Not only have OnePlus retail and service centre personnel misguided me through the process but have also been ineffective in resolving the issue for over a month now. I haven't received my handset till date, after it was collected by Oneplus Pick-up and Drop service on 17th sept. Despite having delivered a copy of my claim from the very beginning...
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A
Arun428
Oct 31, 2022
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Software bug

Software upgrading slowly kills phone, causes slowly my display of oneplus 8 pro which costs me 59999 went in vein, it started showing lines and its full of lines aftter software upgrades...
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L
lalitkumarsharma2001
from Bengaluru, Karnataka
Oct 30, 2022
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OnePlus TV U1S 55UC1A00 IN worked only for 5 minutes

I purchased OnePlus TV U1S 55UC1A00 IN on 27th September 2022 from OnePlus website and it worked only for 5 minutes and since than I am tracking the team on whatsapp to help and get the new TV replaced and they are telling that its in pending request. Either I need my money refunded or the new TV replaced. This company is making me fool & wasted my 35, 000

Order number - M[protected]
Service request number :[protected]...
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G
Ganesh Kumar
from Bengaluru, Karnataka
Oct 29, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Refund Not Received from one plus

Address: sanjay coloney Pantnagar
Website: One plus

On 28 September 2022, I ordered a new "OnePlus 10R 5G" phone under exchange offer Order Number M[protected] . On 1st October 2022, the bluedart delivery person came and rejected the old phone for exchange and cancelled the order AWB [protected]

Until today i.e., 29 October 2022, I have not received my refund amount of 23, 339/- rupees. As per One plus Customer care they have process refund successfully dated 12 October,...
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P
Prasadjb
Oct 27, 2022
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OnePlus 125.7 cm (50 inches) U Series 4K LED Smart Android TV

I have purchased a OnePlus TV through Amazon in the month of December, 2021. The TV started malfunctioning (horizontal lines on the screen) since more than two months. I have contacted the customer care vide Complaint No. INSI[protected] and a technician has inspected the TV in the month of August'22 and stated that the panel is to be replaced. Nothing has been done after that despite speaking personally to the customer care several times....
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A
abhilashksuvimal@gmail.com
Oct 22, 2022
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One plus 8T display line issue

Address: Kerala, Thrissur , Erisseripalam , kodungallur , 680664

I am From kerala, I purchased one plus 8T before one and half years, Now a pink line showing in my mobile display without any reason. There is no damages, scratches in mobile by mishandling it. Then I searched in u tube and communicate with my friends, i there is same problem faced by lots of peoples, this is very important issue from your side.

Kindly help me to solve this problem.
And don't allow to make these kind...
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G
Gully12
Oct 21, 2022
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Replacement of my one plus Tv

Hello sir my TV is under warranty and it's damage I called to customer care and they send their engineer to check and they said your TV will got replacement but now it's more than one month I didn't got my new TV I am just giving you my reference number IN02125TV[protected] First they said that they will repair it in 15 days then after 14 days when i called them they said they will give me replacement and said me to wait for more 15 days but...
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S
Sai kumar katikala
from Ongole, Andhra Pradesh
Oct 19, 2022
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One plus 43 Y1S /Replacement not yet done

Address: Mobitech Creation Private limited ,A2 ,Unit no 1,2,4 Mumbai-Nasik Highway Village Vahuli Post-Padgha Tal,Bhiwandi,Maharashtra
Website: Oneplus store app

On[protected], I purchased a one plus TV from the one plus app store using my HDFC debit card EMI option. TV was delivered on[protected] through deliverhy.com. On[protected], while watching the display, horizontal lines appeared and the display disappeared.

The next day, I raised a support request with one of the One Plus Support team members, and a technician was assigned to my house from a third-party vendor. He confirmed...
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A
AayushMittal
from BHIWANI, Haryana
Oct 19, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
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Tv issue not resolved till more than 2 months has passed

I bought a TV U1s(50ich) on 15th of April. unfortunately the tv was defective so I register a complain on 5th august regarding display issue . my tv is dead from last 70 days. but nothing has been done by company till yet . ever time a contacted customer care they replied me by the fixed dialogues. very cheap services by a trusted brand . totally disappointed by the one plus.
please provide me refund or replacement .I will not accept...
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A
Ansh Trivedi
Oct 18, 2022
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One plus 8 started green screen tinting and flickering black crush after os 12 upgrade

Address: Vadodara Gujarat

I have been using the oneplus 8 since June 2020. The experience was good untill the recent update came. After the update the phone screen suddenly started flickering and turning green. When I went to the one plus experience store they just reseted the phone and gave back for one day it worked fine then again the phone screen started turning green. And when I called them again they said you have to replace the display and pay the 14000 rs...
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P
pravinb40
Oct 17, 2022
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OnePlus TV 55 Q1 Pro blank display.

My 55 Inch Q1 pro has display issue and panel is in warranty. i raised complain :

Sep 24, 2022 09:16:02 AM

Engineer visit on: ( 550 rs visit charges)

Oct 3, 2022 02:54:08 PM, status: "Engineer has begin the journey."

Today OCT 17, 2022 and panel not changed yet. i did many call on customer care they told me to wait another 9 days, even i already waited 14 days.

i asked...
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