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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jan 27, 2025
Complaints 1178
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38
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Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 12

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C
Chris ivan
Oct 17, 2022
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Product service is not done

Address: Na
Website: www.oneplus.in

Raised the complaint long back in the month of August and sept and still no response or fix is being done. No proper answer at all from the customer service...
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J
jashanarora099643
from RAISINGHNAGAR, Rajasthan
Oct 13, 2022
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Led Tv Display Issue

Address: Rajsthan/Sri ganganagar 335051/ Raisinghnagar

Hello Sir/ mam
Mere Tv Main Display Ka Issue Aa Rha hai or kafi time ho chuka h ki m company walo ko call krte krte
5 agust ko mane complaint dali thi and mere ko abhi tk koi resulation nhi diya ja rha mujhe bss wait krne ka bola ja rha h mail aa rhe hai or mail m yhi likha hota hai 7-10 din tk wait kro 5-6 mail bheje ja chuke hai mujhe koi resulation nhi mila so help me iss company k upr action liya jaye loot rhi hai yeh...
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S
shahinin
from Trivandrum, Kerala
Oct 13, 2022
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Television remote issue

I bought a television of Oneplus 32 inch, before the warranty period got completed my remote got complained and i registered for warranty on 3rd September 2022, but after 2 weeks the reply from the customer care was their are shortage in remote they have ordered in manufacture hub at Banglore. today its 13th of October still now no response from ONEPLUS COMPANY, service center is not at all picking my phone. The funny part i noticed was remote...
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O
OnePlus 10R, Amarendra Tripathi
Oct 12, 2022
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Disastrous Service

Address: Rohin, Delhi

I bought OnePlus 10R 5G in May a few days after it was launched, it worked pretty fine for the past 3 moths or so, but suddenly its screen started fluctuating and in a few mintues the screen just went blank. I contacted OnePlus support and went to OnePlus authorised service center located at M2K Rohini, Delhi. The attented me and told me that the screen would be replaced and no extra money would be asked from me as it is a manufacturing defect....
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N
Nishu kushwaha
from Indore, Madhya Pradesh
Oct 10, 2022
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Service delay

Address: Indore

OnePlus company has the worst company i have ever seen.they have worst customer care service. Where no one picking the call. Worst WhatsApp service they waited you for long time to connect with agent. And most importantly they have worst product...
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M
mahevrs82
from Chennai, Tamil Nadu
Oct 9, 2022
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Invoice #: MHEC222300269800 Order #: M112209286101435113 Service Report # IN01044X221003039 - One Plus 10 T Poor Performance. Refu

Address: Mobitech Creations Pvt Ltd, A2 unit 1,2,4, Bhiwandi, Maharastra

I Purchased One plus 10T (16 GB RAM + 256 GB storage) in One Plus store website on 28th of September 2022. Received the product on 01 OCT 2022 thro courier. When I started to transfer the data the phone started to heat up abnormally. There was even more heat dissipated while charging as well. I spoke with Customer Care on 3rd october and submitted it to the Velachery customer service center in Phoenix market city, Velachery, Tamilnadu as...
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P
Parag Prabhakar kamble
Oct 9, 2022
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Facing network & hanging issue, also charging slow issue

Address: Narhe , Pune , maharashtra - 411041

Hiii,

I am parag prabhakar kamble, using one plus nord CE 5g since last 1year... When last 10 to 15days software updated in mobile, then facing problems network & hanging issue also charging slow issue.& Mobile is not proper working..

Please Guide

Regards
Parag kamable...
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R
rajuaadi
Oct 8, 2022
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Issue with OnePlus Bullets Wireless Z Bass earphone

Address: NA

I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement...
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K
Kevaldonga
from Surat, Gujarat
Oct 7, 2022
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I'm complaining about Worst service from OnePlus

Address: Surat

My OnePlus Y series 43 inch TV is off from last Two months due to technical reason, I have been calling service center continuously since last Two months but still no resolution of my complaint....
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H
Harshal Jichkar
from Amravati, Maharashtra
Oct 7, 2022
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Bad service of repairing

Address: Tirumla colony near sonal colony shegaon road amravati 444604

It's been more than a month, my one plus TV not working due to technical reason, which were reported to one plus company on 8 Sept 2022 but still the problem is not resolved.

Every time we call to customer care they used to say it will be done in 2-3 days and a month completed yet the problem is not resolved.

Worst service I have experienced in my life. Will not recommend anyone about any product of one plus.br...
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V
Vadivelpriya
Oct 7, 2022
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Oneplus Z2

Address: 461/304, kovai main road, near to busstand, nambiyur, 638458, phone- 9994321318

Dear sir/madam, My oneplus Z2 NECKBAND is unable to switch on, please resolve it, thank you....
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M
Modi Rachit
from Ankleshwar, Gujarat
Oct 7, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
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Tv service installation

I have purchased the tv from one plus website on dated[protected] and they are delivered that on date[protected],
After this they have installation process for that they send there engineer to our add and install the tv with help of there technician in next 2-3 working days,
So i have submit the installation id on date[protected] and there service engineer call me back on[protected] and told me that he will send technician...
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R
rajuaadi
Oct 6, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Regarding OnePlus Bullets Wireless Z Bass earphone

Address: NA

Dear Sir/Madam

I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited...
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A
Akbar721048
from Delhi, Delhi
Oct 6, 2022
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Misbehave and use abuse language and fraud activity

Address: Oneplus exclusive service center unit 127 to 134 private no.101 (part-B) plot no,c-4,5,6 first floor aggarwal cyber plaza -1 netaji subhash place del

Oneplus service center has cheated with me and they misbehave with me nsp one plus ESC service center near them display folder change from them.
I had changed the folder from oneplus desk itself, I told them my registered, even after that they told me the details are not there And hurt me mentally and abused me.
My request to ONEPLUS is to take strict action, stop their service center authority, in this way they want to spoil...
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A
amitjuyal09@gmail.com
Oct 6, 2022
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Defect in motherboard oneplus Y1 40

It's been two months now since I complained to one plus about my tv is not working engineer visited and said pictures tube is defected. Than no response till one month. After one month engineer visit again and said mother board is defected.from than to now no response. Whenever I am trying to connect via mail same mail they are forwarding to me next 7-8 working days will issue will fix. But issue is still there... It's been two months now...
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S
Shaikh hayat
from Mumbai, Maharashtra
Oct 5, 2022
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Oneplus tv y series

I have bought tv from one plus six month ago now it was showing black in display so we called customer care after some day technition came and told us that display need to be exchanged so he have order display will come after 10 days we are waiting for now one and half month still display not came when asking the customer care they will tel not available .will doliver in 2 days etc and still waiting..so fedup with this now customer care is...
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T
Tejus J
Oct 4, 2022
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TV Panel replacement delay

I had a panel issue for my oneplus TV(U1S series-55") which was purchased from Flipkart on 27/06/2021. I registered the complaint on 7th of August 2022. A service engineer had visited and put up a request for panel replacement since the product is still under warranty(panel warranty-2 years).
It has been almost 2 months now and I've not got my product repaired. While I contacted the service agent, they have no information regarding...
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A
Arif990
from Kolkata, West Bengal
Oct 4, 2022
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Screen Issue of Oneplus 8 Pro

Dear OnePlus,

The Curious Case of Oneplus Phones!!

In the year 2014 a company launched its phone and the reaction everywhere was "Wow" and then I became fan of OnePlus mobiles. The reason for such huge success was reliability & customer centricity.

Over a period of last 10 years the company lost its path. It is no longer fair to customers. They now call themselves flagship brand but with inferior...
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P
Pratk4u
Oct 3, 2022
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Customer care not providing parts

Dear Sir
On Dtd 28/08/2022 i visited Oneplus Authorized service center Address:-Madubani Commercial Complex Near Vishal Mega Mart Kanth Road Moradabad-244001 phone no:- +91-[protected] for the repair of my mobile phone Oneplus 8pro to change my back glass and battery,
On that day they said that they currently don't have parts right now so they ask time for 1 week time and ask me to deposit 4000INR so i deposited money.br...
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M
Manisha Sheth
Oct 3, 2022
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Nord 2 not working

Dear One Plus Team,

I purchased One Plus Nord 2 on 8th Feb 2022.
Since I purchased this device I am facing multiple issues like:
Unable to disconnect the phone
Phone is hanging
Sometimes it automatically re-starts
Abnormal charging
The phone becomes unresponsive
Phone Details:
IMEI Number: [protected]
OS Version: V11.3
Version : 8GB RAM +128 GB
br...
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