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OYO Rooms Complaints & Reviews

www.oyorooms.com

3.7

Updated: Apr 11, 2025

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OYO Rooms reviews & complaints page 57

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Sir/Madam,
I have booked a hotel through oyo app against Booking ID-ZDWE3568 Collection O 87472 Greenland Luxury, Puri on dated 23.07.2022 and paid the full amount Rs.949 through UPI mode, but I got a call from the property representative that they don't have rooms available for the same date of booking and asked me to contact oyo customer care for refund. Then, after several attempts, I was able to contact...

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I did booking gor 14 days in a OYO Room and I paid them full amount in advance. The room they provided was not well maintained and I had to checkout on same day of my checkin.

I contacted their escalation team and they sent me an email cofirmation of refund of amount by deducting 2 days charge which is ok for me.

Email said it will credit in 7 to 14 days. But it is not happened yet. No email response, no enough...

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There are multiple problems with Oyo rooms.
I booked for 10 days in Oyo 378 Aira Apartments in Bangalore between 15 July 2022 and 25 July 2022. Booking ID: R6QA8527.

1. The hotel denied booking stating the reason that they have cut ties with Oyo. This should have been informed in advance either by Oyo or the hotel, but this is a surprise when I called hotel. Imagine travelling for many hours to a different city and...

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I made a booking on 23/07/2022 and payed advance money (Rs 329) to confirm booking, but due to some reason i canceled the booking an hour later making the same.
And its been more than a month I haven't received my refund amount. I tried contacting cc but computerised voice is not letting me to talk to the customer executive and even if i somehow managed to get to customer care executive they just asks to be on hold and after 10 min...

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On 11th July, 2022 I booked an Oyo room for the dates 20 July-25th July and made a payment of 1, 608r.s which I made through my Paytm UPI, the amount was debited and room booked but due to some unfortunate event I had to cancel the booking and I cancelled it on 13th July, 2022 at 5 PM which according to OYO is the maximum allotted refund period incase of cancellation, and I was told my money will be refunded back to me, after checking the...

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Address: Oyo india

Website: www.oyohelp.con

Please resolve my problem i paid money online through oyo app when i go to check In hotel management deny to check in they said 360₹ you will not get any room in this hotel please cancel your booking so i cancel my booking but 4 days aftet not got refund of 360₹ when i use to call oyo help desk they use to transfer my call to service depart then it will take 20 min hold after they cut the call it is very disappointing and i got mental...

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Please refund back my money. Whenever I call in your helpline number within a minute it gets disconnected. I never thought that I'll be facing this issue with the so call brand OYO.
I booked a room in Hotel Knight inn for 28th - 29th July but that property got blocked by oyo for some reason
And you couldn't find any other suitable hotel for me. So then agent Mayank committed me that Ill get back my refund if i stay there and...

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Website: OYO

Please refund back my money. Whenever I call in your helpline number within a minute it gets disconnected. I never thought that I'll be facing this issue with the so call brand OYO.
I booked a room in Hotel Knight inn for 28th - 29th July but that property got blocked by oyo for some reason
And you couldn't find any other suitable hotel for me. So then agent Mayank committed me that Ill get back my refund if i stay there and...

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Website: Oyorooms.com

I booked oyo room through app my booking id W2BX3756 and my payment is done before visiting to hotel where i paid 995 rupess.At the time of checkin receptionist asked me to show booking id, its a clear cut intention to watch my paid amount.she insisted me to pay extra 500 saying like bookings below 1000 will charge extra 500.
Also there attitude towards customer is very bad.I also observed my co customers are also asked by this extra...

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Hi Team,

Let me tell you yet again another incident of worst Oyo service i have experienced.

1) Booking done on July 5 at Oyo Townhouse 251 Richmond Circle ( Booking ID: INVB9694 )
For 6th July - 7th July .

2) At 11:30 am on check day ( 6th July ) a notification was given by Oyo saying the property i have booked is facing some trouble and is unavailable for the day.

3)...

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Payment of 931 is deducted from my account but booking is not showing in the app and and when I called oyo customer service they are denying it, so kindly proceed my refund of amount 931....

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Dear team,
Today an Oyo booking is being done with my email id by some unknown person in hotel "Collection O 39612 Veronica Hotel".
I would request you to look into this matter on urgent basis, else i will lodge a complaint to police

Booking id: JB7G2454

Thanks,
Jagadish...

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I have book the hotel in one night 16 July and hotel owner is demand more 400 rupess i am hotel book 611 rupees I have cancell the hotel and I have received the message all money refund in 14 days and after 14 days there is no refund hotel name oyo hotel vanshil location jaipur. my name is suneel kumar...

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Website: OYO APP

It was on 5 june when this incident occure, we were tired so last mint this hotel we book on price 1066 rs but when we went for checking they denied saying they did not accept any online payment .They again said for payment 1357rs and said that 1066 will be refunded in 14 days . We said ok but when it goes over 1 month i tried to conact property manager and oyo complaint service they are dening for that . They are not soving my problem .If...

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I have booked accomodation through your web site from 28th to 29th at OYO 47541 Blue Falls resort, Courtallam on 19/7/22 for 2 rooms for six o[censored]s and a paid full amount of Rs. 1735. However when I approached the hotel on 28th at around 6 pm, they have claimed that they have not received any information from you abut the booking and I had to find alternate accomodation. My attempts to contact you at that moment have also failed and I did...

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This oyo is really a ### platform for online booking property fraud company i want my refund of both properties
I had booked 2 properties on 26th july in lonavla 1 property was shut and the building was so old looks like no one has visited since years all the fungus and bacteria were stick toh the walls of building 2nd property denied our checkin bcz they have been discontinued their service from oyo
I want my issue to be resolved...

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Website: www.oyorooms.com

Hi, i checked-in for a night stay in one of the greater noida properties. After check-in i got a cancellation email from oyo. The reception deck asked me to call customer care number. Customer care told me that i cancelled the booking and hence no refund either.

We were asked to leave or pay the hotel again.

Who will fo such a prank on himself while having is family with little kids involved!

My...

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I had cancelled one of my booking on 29th july and asked for refund . The app showed that the Refund has been successfully transferred but I haven't received any money .Please look into the matter....

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Hi oyo team,

I have canceled the hotel reservation some days ago. Still i haven't got the refund yet. Attaching screenshot for your reference.

Tell me, from where i will be getting the refund or when.
Its my money and i am only struggling for this
Please refund my money as soon as possible.
I NEED MY MONEY BACK ASAP.

BOOKING ID - FL4Z7220

I try to call your...

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Dear Sir / Madam,

I am writing to you to raise an issue about: Oyo Townhouse

The issue that I have experienced was: I had booked 4 rooms on 9th July 2022 in Townhouse 459 Hotel Bali Square. Confirmation was done and payment was made of Rs 5, 922. When we reached to the hotel the manager in location denied to check in because the townhouse and Oyo are not tied up so we called the customer service representative...

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