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OYO Rooms Complaints & Reviews

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Updated: Apr 11, 2025

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OYO Rooms reviews & complaints page 60

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I haven't got a single refund out of 7 refunds for more than 20 days now. They not even responding now and just sent me a mail saying to wait for 7-14 days. Are you guys for real? How hard is it for you to refund my money? And even in app it shows that there's no refund request.
No one from Oyo is responding and helping.
booking ids are
Id- KSYV9574
Id -T5DQ2194...

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Hi Team - I am writing this email to escalate an issue to OYO team. I have booked OYO rooms in Skylark on the occasion of my vacation to Munnar(booking id: QZDE0972). But, the hotel partner is saying that his account and connection with OYO is suspended, and check-in was denied. hence I am not issued with the allotted rooms. This is totally unacceptable as I have booked the rooms a week ago and even called up the hotel partner even before...

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I complaint against OYO Booking i booked a room.The Hotel owner not give us room he is demands for more money then I talk to oyo customer care they don't provide any room that's not the manner of talking too and overcharged extra money 800 rs for room how this shameful. I am with my family i booked booking with oyo app with full payment and when i call oyo customer care they also no response then i cancelled my booking i have no refund issued...

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Plz DON'T pay online money its a scam by OYO and Hotel Department don't go for cheap or free stay its a scam The Hotel owner not give us room he is demands for more money then i cancelled my booking i have no refund issued by OYO AND zero customer support i lost my 399rs... My booking id is OBSY3470 on 02/07/2022
Hotel name - 90686 DREAM RESIDENCY
Shiv Vihar sector28 Rohini .
I want my money refund...the Oyo customer...

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Address: https://www.oyorooms.com/

Website: www.oyorooms.com

The said that they will initaite the refund but the money never came to me. The call to customer care never goes throuh. They just keep cutting my calls....

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Website: www.oyorooms.com

I booked a oyo room via phone call[protected] he told me that there's a hotel named OYO 8678 Golden Nest in versova, near jankidevi public school. he asked me to pay minimum price of 120₹ to confirm booking and i rest i have to pay at hotel. i paid the amount then he told me that he's going to disconnect the call and call me again. i said ok. then i got a email of OYO that my booking is confirmed but when i checked the address i saw...

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I booked oyo on 22 july for 1076 rs at 331 oyo townhouse. I made prepaid payment in oyo app. The hotel asked for extra charges so i cancelled the booking and contacted customer care for oyo. They said i will recieve refund within 24 hours. Then i contacted again at night they said i will receive refund in 10 minutes . They just lie to our damn face . Worst service provided by oyo. My booking id is EXK91519. I have still not got refund of...

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Oyo play and win claims that you get rs. 2000 Amazon voucher if you stand in the first position in the leaderboard of play and win. So I played and stood first from 16th June to 4th July. But they didn't gave me the 2000 rupees Amazon voucher till date. I feel cheated by them...

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Ticket ID: [protected]
Booking ID: TI0S4021
Check-in (dd-mm-yyyy): $ 29/06/2022
Check-out (dd-mm-yyyy): $02/07/2022
OYO ID: ${oyoId}
Booking Creation Source: Android App
Booking Status: checked out
Property Name:
Collection O 64511 Prime Residency
Property Code:BBS635
Was the request raised within 48hrs (Yes/No): yes
Cancellation or modification date on which it was...

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I had booked a room via oyo app and the owner declined us room after which oyo initiated a refund and sent me a mail tol but i havent got it after the time given by them and consumer care just keeps avoiding the calls and disconnecting the call...

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I have extra charged by the hotel in cash for a prepaid booking and also harassed and threatened by the hotel staff for this....

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I had booked a room with Oyo for 16th-30th June and did advance payment for all days. I decided to check out on 18th June due to the poor condition of the room and rude behaviour of management.

After explaining my issue with the customer service & escalation manager, I was promised a full refund of 18303.71 Rs within 7-14day. (Ticket ID: [protected])

It has been more than a month since I have checked out. I've...

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Haven't got a single refund out of 4 refunds initiation for more than 21 days now. They not even responding now and just sent me a mail saying to wait for 7-14 days. Are you guys for real? How hard is it for you to refund my money?
No one from Oyo is responding and helping.
booking id -L66I7409
I got a reply but that also says wait for 7-14 days.
Come on Oyo, how pathetic your service can be?
How are you...

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I have cancelled my booking yesterday of OYO ROOMS worth 997 INR. Oyo is showing my refund is a success but money is not credited into my account.
My booking id is MP8U9339.
Please help,
Himangsu Borah...

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Address: Hotel Indiraj, H P Brahmachari Rd, Manipuri Rajbari, Paltan Bazaar, Guwahati, Assam 781008

I had a worst booking experience with OYO Rooms. I have called[protected] and booked a room at the OYO 22421 Indiraj. The sales team told me that room are clean and hygennic. There will be no issue from Hotel and OYO side. I'd rather rename the Sales team to Liar team of OYO.
Booking IDSGXC8649
The customer service asked me to pay advance of Rs.228 via GPay upfront and the balance of Rs.682 at the hotel reception.
I...

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I have booked a room in hyderabad OYO FLAGSHIP 75583 Thatipally mansion on June 30 and July 1 2022. The actual amount on OYO is 1297 byt they charged me 3297 by saying standard charges. So i spoke to OYO manager and they said i will get my refund if i a file a complaint with 48 hours of checkout. So i did. And they initiated my refund of rupees 2000 and said i will get my money back in 7-14 working days and its been 20 days. I haven't received...

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Hi have booked oyo room through oyo app and paid complete amount, after reaching at hotel they were saying we cannot give you room because if you book anywhere in oyo and pay online nobody will give you room and it presently started and they denied and told me to call oyo customer care for refund, I called oyo customer care nearly 20 times everytime there helpdesk was saying press 2 for previous menu, only new booking option was open, when...

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Address: Pilakhni road bareilly

Website: OYO

This is Vijendra Rawat from bareilly, UP. On 13 Jul 2022 I had made a booking on Oyo Hotel Berry BTUI5435, over call with one of your executive and paid Rs 4516 for which I was told that i[censored] cancel it u will get 100 % refund after that i received the hotel info and reception number when I called on reception they said that the rooms are not available. Same thing conveyed to your executive and he said he will cancel the booking and full refund...

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I had a certain booking using OYO app on 16th July where 1410/- rs was deducted f om my account and due to some technical glitch they say the hotel was not booked
Again I had to pay the same amount - now they say they only received the money once.
Kindly help in this case
And also I see a lot of other people have faced the same issue. Can you fix this please...

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Why you guys are not resolving my issue my issue is still unresolved and you guys are saying it resolved donot fool customer refund my money that u promised that it will be refunded in 7-14 days its 21 days now Give me reference no. If refund is initiated
BOOKING ID L66I7409...

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Recent comments

Hi, we are worried to see the issues raised by you. This is not the level of service we aim to provide, and the experience you described are concerning and this surely needs&nbsp;to&nbsp;be&nbsp;check...

Oyo Rooms Customer Care